Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

The Franklin London - Starhotels Collezione

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
24 Egerton Gardens, London, England, SW3 2DB, United Kingdom

Luxury hotel with restaurant, near Brompton Oratory
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Wonderful location in beautiful neighborhood and in walking distance to museums and…Mar 17, 2020
  • the wonderful and warm welcome of the staff on the premises and the quiet and elegant…Feb 11, 2020

The Franklin London - Starhotels Collezione

from $324
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite
  • Executive Suite
  • Single Room
  • Garden Suite
  • Presidential Suite

What’s around The Franklin London - Starhotels Collezione

Landmarks

  • In London City Centre
  • Victoria and Albert Museum - 3 min walk
  • Natural History Museum - 7 min walk
  • Imperial College London - 8 min walk
  • Hyde Park - 10 min walk
  • Royal Albert Hall - 12 min walk
  • Kensington Palace - 23 min walk
  • Buckingham Palace - 29 min walk

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Gatwick Airport (LGW) - 75 min drive
  • London City Airport (LCY) - 24 min drive
  • London Victoria Rail Station - 26 min walk
  • Kensington (Olympia) Station - 5 min drive
  • Battersea Park Station - 5 min drive
  • South Kensington Underground Station - 8 min walk
  • Knightsbridge Underground Station - 11 min walk
  • Gloucester Road Underground Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No onsite parking

  • Free street parking nearby

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Steam room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Franklin Restuarant - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Franklin London - Starhotels Collezione’s small print

Also known as

  • Franklin Hotel London
  • The Franklin Hotel Starhotels Collezione
  • The Franklin London - Starhotels Collezione Hotel
  • The Franklin London - Starhotels Collezione London
  • The Franklin London - Starhotels Collezione Hotel London
  • Franklin London
  • Franklin Hotel Starhotels Collezione London
  • Franklin Hotel Starhotels Collezione
  • Franklin Starhotels Collezione London
  • Franklin Starhotels Collezione
  • Franklin Starhotels Collezion

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Full breakfast is offered for an extra charge of GBP 35.00 for adults and GBP 17.50 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Franklin London - Starhotels Collezione

  • Does The Franklin London - Starhotels Collezione offer free cancellation for a full refund?
    Yes, The Franklin London - Starhotels Collezione does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Franklin London - Starhotels Collezione currently open?
    This property is closed from March 25 2020 to January 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at The Franklin London - Starhotels Collezione?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Franklin London - Starhotels Collezione?
    No, unfortunately, but there's free parking nearby.
  • Are pets allowed at The Franklin London - Starhotels Collezione?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Franklin London - Starhotels Collezione?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Franklin London - Starhotels Collezione?
    Yes, The Franklin Restuarant offers Italian cuisine and garden views. Nearby restaurants include Aubaine (3-min walk), Michelin House (4-min walk), and Bibendum (4-min walk).
  • What is there to do near The Franklin London - Starhotels Collezione?
    Recommended spots to visit include Brompton Oratory (1-min walk) and Victoria and Albert Museum (3-min walk), along with Natural History Museum (7-min walk) and Imperial College London (8-min walk).

Recent reviews

Exceptional 9.4 From 171 reviews

Exceptional 10.0
My wife and I absolutely loved staying at the Franklin. Its perfect location gives you the option to walk to many tourist sites. Service was outstanding and staff was always happy to help us. Well worth every penny and pound.
Rogelio, us3 night romance trip
Exceptional 10.0
What a gem of a hotel. The warm but precise and professional staff ( to a person) set the tone for an extremely welcoming and comfortable property that I want to return to. Location, spirit, and esthetic combine in an extraordinarily winning formula. The icing on the cake, as if that were even necessary, had to be the wonderful breakfast and the china it is served on. That may sound esoteric, but isn’t for me..it’s sublime. Bravo.
William, us3 night trip with friends
Exceptional 10.0
Good experience. Would definitely stay at the franklin again
us8 night family trip
Exceptional 10.0
This was my second time staying at this hotel. It is a beautiful luxury boutique hotel in my favorite neighborhood of London. The rooms are very elegant and cozy. The service is amazing. The location is footsteps to great restaurants and transportation. Highly recommend. Will definitely stay again.
us1 night romance trip
Exceptional 10.0
The staff was super helpful and friendly . They were sure to assist us with anything that we asked for
us5 night family trip
Very Good 8.0
Attentive excellent staff, upscale furniture and decor, the housekeeping wasn't up to standards (food trays in the corridor for a whole day)
AlOthman, us7 night family trip
Exceptional 10.0
charming property; superlative service; great neighborhood
us1 night business trip
Exceptional 10.0
Amazing staff. Absolutely top notch. This property is special.
Rebecca, us8 night family trip
Very Good 8.0
The staff was excellent and very accommodating. World class service. The room itself was not totally up to stand. Outlets were all located in very inconvenient places throughout the room (Nothing easily accessible from the nightstands or desk. Also no outlet in the bathroom). No tea kettle or tea/coffee in the room either, which I'm accustomed to in 4-5 star hotels. Lovely property overall.
us1 night romance trip
Exceptional 10.0
Beautiful property, perfectly attentive and ample staff, great amenities
Thomas, us1 night family trip

The Franklin London - Starhotels Collezione