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Hyatt Place London City East

Photo gallery for Hyatt Place London City East

Exterior
Cocktail bar
Room, 1 King Bed, Terrace (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Lobby

Overview of Hyatt Place London City East

Hyatt Place London City East

4.0 star property
4-star hotel with restaurant, near Brick Lane

9.0/10 Superb

298 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is $114
Price available on 3/26/2023
Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
Main amenities
  • 24-hour business center
  • 24-hour fitness center
  • 24-hour front desk
  • Air conditioning
  • Breakfast available
  • Business center
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Computer station
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free cribs/infant beds
  • Laundry facilities
  • Television

Room options

About this area

What's nearby

  • In Shoreditch
  • Tower of London - 15 min walk
  • Tower Bridge - 19 min walk
  • London Bridge - 23 min walk
  • The Shard - 29 min walk
  • St. Paul's Cathedral - 30 min walk
  • Liverpool Street - 3 min drive
  • Thames River - 3 min drive
  • Covent Garden Market - 9 min drive
  • London Eye - 17 min drive
  • Russell Square - 9 min drive

Getting around

  • London City Airport (LCY) - 21 min drive
  • Stansted Airport (STN) - 41 min drive
  • Luton Airport (LTN) - 50 min drive
  • Heathrow Airport (LHR) - 59 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • Fenchurch Street Station - 13 min walk
  • Liverpool Street Station - 14 min walk
  • Shadwell Station - 16 min walk
  • Aldgate East Station - 4 min walk
  • Whitechapel Underground Station - 7 min walk
  • Whitechapel Overground Station - 7 min walk

Restaurants

  • Exmouth Coffee Company - 3 min walk
  • Grounded - 2 min walk
  • Efes - 2 min walk
  • The Buxton - 3 min walk
  • Sushinoen - 2 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East features a rooftop terrace and puts you within a 15-minute walk of Tower of London. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. This upscale hotel is also within a short drive of Tower Bridge and London Bridge. The property is just a short walk to public transportation: Aldgate East Station is 4 minutes and Whitechapel Underground Station is 7 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Offsite parking within 0.3 mi (GBP 28 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Computer station
  • Coworking spaces
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 24-hour fitness center
  • Built in 2021
  • Rooftop terrace
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 55-cm Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free crib/infant bed
  • Hypo-allergenic bedding
  • Soundproofed rooms

Freshen up

  • Shower only
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Zoom Restaurant - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per day

Parking

  • Parking is available offsite and costs GBP 28 per day (0.3 mi away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Ecolab (3rd party expert - Global)
  • GBAC STAR Facility Accreditation (global expert)

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Does Hyatt Place London City East offer free cancellation for a full refund?
Yes, Hyatt Place London City East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt Place London City East?
As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on Mar 26, 2023 start from $114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt Place London City East?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt Place London City East?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of GBP 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Place London City East?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hyatt Place London City East?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hyatt Place London City East and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt Place London City East?
Yes, there's an onsite restaurant, Zoom Restaurant.
What's the area around Hyatt Place London City East like?
Hyatt Place London City East is a short 4-minute walk from Aldgate East Station and 15 minutes' walk from Tower of London.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

Rod, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Boys trip for the EFL cup final
Was a little unsure of staying at this hotel after a friend stated east London may be a little sketchy. Arriving at the white chapel tub I thought he may be right as it is most definitely a working class neighborhood as we walked to the hotel. This hotel is a gem in a vibrant, culturally diverse, lots of entertainment, food choice zone that is why I’m writing the review. The hotel staff were super friendly and even stored our bags all day when we checked out to sight see. Will def stay here again.
dylan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sureya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lucy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lorraine, 2-night trip
Verified Hotels.com guest review