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1 room, 2 adults

DoubleTree by Hilton London - Docklands Riverside, London

4-star4 stars
265 Rotherhithe Street, London, England, SE16 5HW, United Kingdom

Riverfront hotel with restaurant, near O2 Arena
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Very Good8.2
Beach
Beautiful beach
Location
Great location
Breakfast
Tasty breakfast
Value
Fairly good value for money
702See all 702 Hotels.com reviews
From 2,650 reviews

TripAdvisor Traveller Rating

DoubleTree by Hilton London - Docklands Riverside, London

from $88
  • Twin Hilton Guest Room
  • Junior Suite, 1 King Bed, Balcony, River View
  • Family Room, 2 Double Beds (Deluxe)
  • Family Room
  • Room, 1 King Bed
  • Suite, Business Lounge Access
  • Room, 1 Queen Bed
  • Room, 1 Double Bed
  • Executive Room, 1 King Bed, Balcony
  • Suite, 2 Bedrooms
  • Executive Room, 1 Queen Bed, Balcony

What’s around DoubleTree by Hilton London - Docklands Riverside, London

Landmarks

  • In Southwark
  • Tower Bridge - 2.4 mi / 3.8 km
  • HMS Belfast - 2.5 mi / 4 km
  • London City Hall - 2.5 mi / 4 km
  • Cutty Sark - 2.6 mi / 4.2 km
  • The Shard - 2.8 mi / 4.4 km
  • Tower of London - 2.8 mi / 4.6 km
  • Borough Market - 3 mi / 4.8 km

Getting around

  • London (LCY-London City) - 18 min drive
  • London (LHR-Heathrow) - 62 min drive
  • London (LGW-Gatwick) - 84 min drive
  • Rotherhithe Overground Station - 18 min walk
  • London Rotherhithe Station - 19 min walk
  • London Canada Water Station - 21 min walk
  • Canada Water Underground Station - 21 min walk
  • Westferry Station - 22 min walk
  • Canary Wharf DLR Station - 23 min walk
  • Free ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 378 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Free ferry terminal shuttle

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1991
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Columbia - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Terrace - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Library Bar - This bar specializes in international cuisine. Open daily.

DoubleTree by Hilton London - Docklands Riverside, London’s small print

Also known as

  • Hilton London Docklands
  • DoubleTree Hilton London Docklands Riverside
  • DoubleTree Hilton Docklands Riverside
  • Hilton London Docklands Riverside
  • Hilton Riverside Hotel London Docklands
  • Hilton Riverside London Docklands
  • London Docklands Hilton
  • London Docklands Riverside
  • London Docklands Riverside Hilton
  • DoubleTree Hilton London Docklands Riverside Hotel
  • DoubleTree Hilton Docklands Riverside Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs GBP 14 per night

Buffet breakfast is offered for an extra charge of GBP 20.95 per person (approximately)

WiFi is available in guestrooms for GBP 15 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for GBP 12.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 702 reviews

Poor 2.0
NEVER stay at this hotel
Everything about this stay was uncomfortable. The wifi didn't work in my room and every day/night my complaints fell on deaf ears. Then a sarcastic comment was made by the night manager, "maybe it's the location of your room" .. OK.. SO THEN OFFER TO MOVE ME. I requested to be moved and ONLY after my sink backed up (a plumbing issue caused by my taking a shower) did they move me. At after 3am. The room they moved me to ... Still no wifi, elevator doesn't work on that side of the building, 3 of the electrical outlets didn't work in the room and horrible lighting. At checkout I did advise the manager of everything I have written. She promised me 2 free nights, good for a year, a free drink at the bar and she would email me the information for the 2 free nights. A week later and NOTHING. NOTHING BUT SILENCE. I shouldn't have been surprised because the customer service at this hotel is horrible in person. I would NEVER stay there again and would suggest you not stay there as well.
Phoebe, us4 night trip
Exceptional 10.0
Anniversary trip
First room with two twin beds was not adequate, my wife called down to the lobby and they gave us another room with two twins that was much better. The service in the restaurant was outstanding and overall they front desk employees were kind and helpful
Keith, us2 night romance trip
Exceptional 10.0
Nice place to stay
Was nice .
Raphael, us5 night romance trip
Good 6.0
Family time
Checked our bags in early and were given our ferry passes. Great connection to the City. Returned late evening with our three children and gained access to the room. Plenty of space. However, extra bed had not been made up - took nearly an hour after trying to call reception and then having to go downstairs to remind staff for my son to receive a pillow that was flat and solid - not the standard of the other pillows. My daughter swapped one of hers so he could have a decent one. No full length mirror, in fact the only mirror was in the bathroom - which didn’t have a fan so was steamed up. Window in bedroom was screwed shut though had a label warning that it opened fully. Only one tiny bottle of shower gel for five of us. Gym was well-equipped and clean - best hotel gym I’ve seen in the UK. Breakfast was okay - not as good as Double Tree Leeds. Posters in the elevators said waffles and pancakes are available - they are not. Fried eggs had been sitting for a little too long and scrambled eggs had solidified. And we didn’t get our welcome cookies 🍪. The stay was pleasant enough. We did have a river view with a balcony - which was a lovely bonus. Interactions with staff was polite and efficient. Pillows were lovely - with that one exception. All this said I would probably stay there again due to location and ease of parking, though probably wouldn’t have the breakfast.
us1 night family trip
Good 6.0
The first room I received was full of bugs and the carpet looked and felt dirty. A manager came in and sprayed the room until they can provide us with a different room the next day. On the following day we did receive a new room (later in the day) and it was clean, bug free and the carpet was much cleaner than the first room. All other services (front desk, room service, breakfast, ferry, etc) was good.
usFamily trip

DoubleTree by Hilton London - Docklands Riverside, London

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