The Franklin London - Starhotels Collezione

Property class: 5 and above
Hotel with hammam near Hyde Park

Choose dates to view prices

London City Centre is home to The Franklin London - Starhotels Collezione, a 5-star hotel located in the heart of the city. Guests can enjoy well-equipped rooms and a range of amenities including a restaurant, bar and lounge, and a coffee shop. The hotel features a steam room, hammam, and a 24-hour fitness center for relaxation and wellness. Free Wi-Fi is available throughout the property. Nearby attractions include King's Road and Hyde Park, with London City Airport just a short distance away. Guests enjoyed the well-equipped rooms, the beautiful location, and the good food.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
$352 nightly
The total price is $422
Nov 15 - Nov 16
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

A well-appointed bedroom with a large bed, bedside tables, a sitting area, and a view of the outdoors.

Superior Double Room

9.4 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, two bedside tables, a chair, and a wall decorated with framed botanical prints.

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside table with a lamp, a decorative bowl, and a wall with framed botanical prints.

Junior Suite

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Executive

A modern living room with a dark wall, a large window, a sofa, a desk, and a bed.

Suite Executive

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

A hotel room with a large bed, a bedside table with a lamp, a mirror, and framed artwork on the wall.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Garden Suite

A hotel room with a large bed, two bedside tables, a chandelier, and large windows with a view of the outside.

Garden Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A modern living room with a glass coffee table, a sofa, and a chair.

Presidential Suite

  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

A modern living room with a dark wall, a large window, a sofa, a desk, and a bed.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

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9.4 out of 10, Exceptional, 1,961 reviews
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The price is $458
Nov 5 - Nov 6
Total with taxes and fees
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About the neighborhood

Map
24 Egerton Gardens, London, England, SW3 2DB

What's nearby

  • Victoria and Albert Museum - 3 min walk - 0.3 km
  • Imperial College London - 6 min walk - 0.5 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Hyde Park - 9 min walk - 0.8 km
  • Royal Albert Hall - 14 min walk - 1.2 km

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Farnborough (FAB) - 47 min drive
  • London City Airport (LCY) - 49 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • Luton Airport (LTN) - 85 min drive
  • London Victoria Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Station - 29 min walk
  • South Kensington Underground Station - 5 min walk
  • Knightsbridge Underground Station - 11 min walk
  • Gloucester Road Underground Station - 13 min walk

Restaurants

  • ‪Voyage Lounge - ‬4 min walk
  • ‪Chapati & Karak - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪EL&N - ‬1 min walk

About this property

The Franklin London - Starhotels Collezione

  • When you stay at The Franklin London - Starhotels Collezione, you'll be in a fantastic location, just a 5-minute walk from Brompton Oratory and Victoria and Albert Museum. Guests can visit the spa to indulge in massages, facials, or body treatments, and Italian cuisine is served at The Franklin Restuarant, which is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: South Kensington Underground Station is 5 minutes and Knightsbridge Underground Station is 11 minutes.

At a glance

Hotel size

    • 35 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 15 and younger eat free breakfast
    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 31 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • 24-hour offsite parking within 1312 ft (GBP 52 per day)

Other information

    • Smoke-free property

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Reviews

The Franklin London - Starhotels Collezione Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant serves exceptional food, with a Michelin-star quality menu and attentive staff. (16 reviews)
  • Breakfast was consistently described as great, excellent, and fantastic by multiple guests. (11 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Room
Restaurant
Breakfast
Bar
Food
Lobby
Gardens
Bed

Reviews

Verified review

10/10 Exceptional

Great place to stay. Beautiful hotel and friendly staff. Fantastic food too. Well worth staying there.
Verified review

8/10 Very good

Expensive for a tiny but well-appointed room. Unconventional check-in and lobby. But chic overall and a beautiful bar and dining room. Other than somewhat dingy hallways, it’s an elegant place with excellent bedding in a very good location.
Verified review

10/10 Exceptional

Great cosy Hotel with very friendly staff and excellent breakfast!
Verified review

10/10 Exceptional

Lovely stay as always, check in staff were nice and helpful. Breakfast was tasty and they even provided free snacks for my infant baby. Super nice location too, needless to say.
Verified review

10/10 Exceptional

The staff was excellent. Made our stay worth while.
Verified review

10/10 Exceptional

Great location. Well situated. Breakfast options a bit limited
Verified review

10/10 Exceptional

It was an amazing stay at the Franklin. The staff were professional, helpful and pleasant to deal with. The location of the hotel is convenient, 5 minutes walk away Knightsbridge and maybe 10 from the museum. I had a great time here with my family.
Verified review

10/10 Exceptional

Gorgeous hotel. Bar and restaurant are stunning. Rooms are nice size
Verified review

10/10 Exceptional

The Franklin was such a comfortable and convenient hotel. Perfectly located and very quiet. Staff was terrific. The breakfast room was lovely and the hotel restaurant does a terrific dinner. A real gem.
Verified review

10/10 Exceptional

Staff was very helpful. Location near V&A great. Charming Victorian. Buildings with park in the rear which can be viewed over meals.
Verified review

10/10 Exceptional

The Franklin is a small luxury boutique hotel set on a charming street steps away from shopping, museums and great restaurants. We were pleasantly surprised and would absolutely return. The check in was the most pleasant and personal check in I have experienced at a any hotel. The staff were beyond helpful and friendly. Such a gem!!! Thank you The Franklin Hotel London ❤️
Verified review

10/10 Exceptional

Professional & friendly staff Great location Room is clean Bed B is comfortable
Verified review

10/10 Exceptional

The hotel is well located and quiet. Walking distance to the V&A Museum and Natural History Museum. The welcome note and treats were a nice touch. The bedside lighting controls were great and loved that it included a digital « do not disturb » light for housekeeping. All in all, a really wonderful stay. I look forward to staying at the hotel again soon.
Verified review

10/10 Exceptional

Fantastic chic hotel. Lovely room with everything needed. Friendly staff, super breakfast and perfect location near Hyde Park, Harrods and underground.
Verified review

10/10 Exceptional

I love this hotel, I’ve stayed a few times and the proximity to Sloan St is perfection. The staff is very attentive and make you feel genuinely looked after and appreciates my only issue, and it’s a design one is how dark the rooms are. The walls and furnishings are in black and dark gray hues and some rooms have small windows.
Verified review

10/10 Exceptional

Wonderful boutique hotel in the heart of Kensington. So convenient to many of the top major London amenities, such as Harrods, Harvey Nicks, the Royal Albert Hall and Hyde Park. Spotlessly clean and very tastefully decorated. Friendly staff and wonderful service. Highly recommend. We'll be back. Leona
Verified review

10/10 Exceptional

Elegant, comfortable, with attentive service.
Verified review

8/10 Very good

We enjoyed this small hotel and the location was amazing. If you are up for walking it’s a great location (less than 1.5 miles) to most of London’s big attractions including the Chelsea Flower Show. I would have given this a hotel a 5-star, but we found the restaurant staff to be unfriendly and very stressed. We ate 1 dinner and breakfast there and headed out to other restaurants for the following 4 days of our stay. With that said, the food we had was very good. Thank you for a great stay.
Verified review

10/10 Exceptional

Great staff, great location
Verified review

8/10 Very good

Very friendly staff
Verified review

10/10 Exceptional

Lovely and welcoming staff, beautiful property
Verified review

10/10 Exceptional

Loved it, amazing amazing staff. Needs a pool or hot tub but it's amazing
Verified review

10/10 Exceptional

The staff was very helpful and treated us like a royalty.
Verified review

10/10 Exceptional

A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
Verified review

10/10 Exceptional

Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet