Shangri-La The Shard, London

Property class: 5 and above

Choose dates to view prices

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

High above London, calm and glossy

Shangri-La The Shard brings sleek modern design to a neighborhood that celebrates London’s historic layers, all set high above the River Thames. Between panoramic-view dining at TĪNG Restaurant and sunset drinks at GŎNG Bar, the mood stays polished yet relaxed. The headline luxury is Level 52 wellness, where the Sky Pool turns the skyline into part of the ritual.
VIP Access

  • Sky-high dining

    TĪNG serves British-Asian fusion on Level 35, with panoramic London views.

  • Floating-level wellness

    Swim in the Level 52 infinity Sky Pool, the highest in Western Europe.

  • Riverfront culture walks

    Walk along the Thames to Tate Modern and Shakespeare’s Globe with ease.
$656 nightly
The total price is $787
Oct 25 - Oct 26
Total with taxes and fees

Amenities

  • Body-contouring Shangri-La Beds with Frette linens
  • Marble bathrooms with heated floors, rain showers
  • Nespresso machine and binoculars for skyline-watching
  • Porcelain Chinese tea set for slow mornings
  • Jo Loves signature scent, grapefruit to vetiver
  • London Bridge rail and Underground under five minutes
These property details are summarized by AI

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View (Iconic)

A modern hotel room with a large bed, a desk, and a view of the city through floor-to-ceiling windows.

Room, 1 King Bed, City View (Iconic)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a TV, and a view of the city.

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Twin Beds, City View

A modern office desk with a city view, a lamp, and an open book.

Premier Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Room, 1 King Bed (Shard)

A modern hotel room with a large bed, a sofa, a small table, and a view of the city.

Premier Room, 1 King Bed (Shard)

10.0 out of 10
Exceptional
(17 reviews)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed (Shard)

A hotel room with a large bed, a desk with a flat-screen TV, and a view of the city through large windows.

Superior Room, 1 King Bed (Shard)

9.8 out of 10
Exceptional
(21 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Shard Suite

A modern hotel room with a flat-screen TV, a sofa, a coffee table, a desk, and a large window offering a city view.

Premier Shard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Iconic Shard Suite

A modern hotel room with a large TV, a sofa, a desk, and a city view.

Iconic Shard Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Southwark)

A modern hotel room with a large window offering a city view, a grey sofa, a coffee table with books, and a round table with chairs.

Suite (Southwark)

  • City view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Westminster)

A spacious room with a large window, a blue carpet, and a view of the city.

Suite (Westminster)

  • City view
  • 1334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (London)

A spacious living room with a large city view, a sofa, a coffee table, and a desk with a chair.

Suite (London)

  • City view
  • 1257 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Shangri-La)

A spacious living room with large windows, a modern ceiling design, and a city view.

Suite (Shangri-La)

  • City view
  • 2494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds, City View

A hotel room with two beds, a desk with a TV, and a city view.

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Room, 2 Twin Beds (Shard)

A hotel room with two beds, a desk with a TV, a small table, and chairs.

Premier Room, 2 Twin Beds (Shard)

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds, City View (Iconic)

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Room, 2 Twin Beds, City View (Iconic)

  • City view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Map
31 St Thomas Street, London, England, SE1 9QU

What's nearby

  • The Shard - 1 min walk - 0.0 km
  • Borough Market - 2 min walk - 0.2 km
  • River Thames - 4 min walk - 0.4 km
  • London Bridge - 5 min walk - 0.4 km
  • Tower of London - 15 min walk - 1.3 km

Getting around

  • London City Airport (LCY) - 32 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • Stansted Airport (STN) - 69 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • Luton Airport (LTN) - 98 min drive
  • London Bridge Station - 2 min walk
  • London Cannon Street Station - 14 min walk
  • London Waterloo East Station - 20 min walk
  • London Bridge Underground Station - 2 min walk
  • Borough Underground Station - 9 min walk
  • Bank Underground Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪The Sun Wharf (Wetherspoon) - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The George Inn - ‬4 min walk

About this property

Shangri-La The Shard, London

  • You'll be in a fantastic location at Shangri-La The Shard, London, just a 5-minute walk from Borough Market and The Shard. Guests can indulge in massages and enjoy Asian cuisine at TING, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: London Bridge Underground Station is 2 minutes and Borough Underground Station is 9 minutes.

At a glance

Hotel size

    • 202 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Please note that room layout, furnishings, and views may differ from the photos shown.
    • Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (GBP 70 per night)
    • Onsite valet parking (GBP 70 per night)

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Segway rentals/tours nearby

Working away

  • 3 meeting rooms
  • Conference space (2335 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 40-inch LED TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

TING - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
GONG - This cocktail bar specializes in Japanese cuisine and serves light fare only. Reservations are required. Open daily.
Bar 31 - This bar specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open select days.
Sky Lounge - This Champagne bar specializes in British cuisine and serves brunch and light fare. Reservations are required. Open select days.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 45 for adults and GBP 22.50 for children
  • Airport shuttle service is offered for an extra charge of GBP 160.00 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cribs/infant beds are available for GBP 90.0 per night
  • Rollaway beds are available for GBP 90.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 100 per pet, per night

Parking

  • Self parking costs GBP 70 per night
  • Valet parking costs GBP 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Does Shangri-La The Shard, London offer free cancellation for a full refund?

Yes, Shangri-La The Shard, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La The Shard, London?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Shangri-La The Shard, London?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of GBP 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Shangri-La The Shard, London?

Yes. Self parking costs GBP 70 per night. Valet parking costs GBP 70 per night.

Is airport shuttle service offered by Shangri-La The Shard, London?

Yes, an airport shuttle is available. The charge is GBP 160.00 per vehicle one-way.

What are the check-in and check-out times at Shangri-La The Shard, London?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La The Shard, London and nearby?

Shangri-La The Shard, London has 2 bars and an indoor pool, as well as a 24-hour fitness center and a sauna.

Are there restaurants at or near Shangri-La The Shard, London?

Yes, TING offers Asian cuisine.

What's the area around Shangri-La The Shard, London like?

Shangri-La The Shard, London is located by the river in London City Centre, a short 2-minute walk from London Bridge Underground Station and 14 minutes' walk from Tower Bridge.

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Reviews

Shangri-La The Shard, London Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, offering breathtaking views, excellent facilities, and a truly relaxing experience. (17 reviews)
  • The restaurant offered great food, excellent service, and a fantastic view. (19 reviews)
  • The spa facilities, including sauna and pool, were a true sanctuary of relaxation with breathtaking views of the city. (8 reviews)
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Popular mentions

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Room
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Location
Breakfast
Restaurant
Food
Bathroom
Lobby
Bar

Reviews

Verified review

10/10 Exceptional

Excellent and staff couldn’t be more friendly
Verified review

10/10 Exceptional

A long weekday stay when catching up with my older sun. Great location for sightsee, the infinity pool on the 52nf floor has amazing views of London. Good breakfast with lots of options. Highly recommended
Verified review

10/10 Exceptional

Great views, especially from the swimming pool which is worth the visit alone!
Verified review

10/10 Exceptional

Beautiful hotel, rooms are beautiful and spacious, views of the Thames were lovely. Breakfast was delicious and lots of choice and staff were all friendly.
Verified review

10/10 Exceptional

Fabulous stay, loved everything about it, pool, restaurants and heated toilet seat 😂
Verified review

10/10 Exceptional

The bar food selection was great!
Verified review

10/10 Exceptional

Room service excellent, all staff I met were lovely
Verified review

10/10 Exceptional

Very nice views of the city and a lot if restaurants in the building.
Verified review

10/10 Exceptional

Everything was perfect from the room to the spa
Verified review

10/10 Exceptional

Staff were brilliant and room had an exceptional view
Verified review

10/10 Exceptional

Fabulous hotel!!! Loved everything about it! The staff is fantastic. Every amenity you could ever want and absolutely stunning views! I’m looking forward to my next stay.
Verified review

10/10 Exceptional

Room staff and service was incredible
Verified review

10/10 Exceptional

We stayed for one night as a vacation splurge and were greeted warmly by Jessica who met all our needs. We stayed at a Premier View room with a view of Tower Bridge from our bathroom on southern Londob thanks to it being a corner room. Our Expedia Gold gave us either a complimentary breakfast at Ting or room service. We chose the latter and had excellent service to our room. The sauna and pool need to be reserved and are definitely worth it. We made memories for a lifetime and will never forget this experience.
Verified review

10/10 Exceptional

Spotless room, lovely staff.
Verified review

10/10 Exceptional

Clean rooms, friendly staff. Not too friendly staff at the pool area.
Verified review

10/10 Exceptional

Fabulous stay … the views are incredible.
Verified review

10/10 Exceptional

Best hotel in London, superb service, location and dining.
Verified review

6/10 Good

As you can expect City View room was amazing, however not the Shangri-La quality I’m used to regarding check in and breakfast choice or quality. Checkin should have provided info about pool access being via your room key, especially if you have a pool slot before you get your room key! Thank you to proactively from a member of the Gong bar we were able to access via the guest entrance. Beware when booking with Hotels.com breakfast is extra - and really isn’t worth the full or discounted price. I’ve had better quality and choice from a Premier Inn.
Verified review

10/10 Exceptional

Room and view were absolutely amazing
Verified review

10/10 Exceptional

The room was amazing view, and the staff were genuinely attentive and professional, making our stay very comfortable. The valet parking concierge team were consistently courteous and professional each time we interacted with them, which gave us great peace of mind throughout our trip.
Verified review

10/10 Exceptional

Amazing room with superb views. Spotless. Brilliant shower and comfy large bed. The pool was wonderful. All staff members were excellent. The only downside was the breakfast which wasn’t in keeping, quality wise, with the rest of the hotel. Great location, making it easy to explore London.
Verified review

10/10 Exceptional

Absolutely amazing hotel! From check in to check out I believe it is one of the best hotels in the world!
Verified review

10/10 Exceptional

The rooms are beautiful and very luxurious. The view was incredible and the staff very friendly.
Verified review

10/10 Exceptional

Everything was top services
Verified review

10/10 Exceptional

Fantastic service, wonderful views and great food.