The room itself was spacious and clean. We had issues with the television from the moment we checked in, and had someone come to the room several times to fix it. The breakfast was basic, but good. The staff was always polite, and helpful when called upon. Housekeeping wasn't great, as they came to the door early every day (8 am, or so), we would tell them we're not ready and ask them to come later, which they never did. The biggest disappointment was to do with the pool. The hotels.com page states the facility is equipped with a pool lift; so naturally, I expected there to be a pool - which was one of our criteria for booking. As it turns out, the pool is not available for use, which in the hotels defense, is listed on their website. Still a huge disappointment traveling with children. As for the location, unless your intention of staying here is to go to the outlets, there is little to do in the vicinity.