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Lotte New York Palace

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Premium bedding, in-room safe, desk, laptop workspace
Outdoor spa tub
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Lotte New York Palace

Lotte New York Palace

4.5 star property
Luxury hotel with spa, near 5th Avenue

8.8/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $475
Price available on 1/3/2023
Map
455 Madison Ave, New York, NY, 10022

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 1 min walk
  • Rockefeller Center - 3 min walk
  • Grand Central Terminal - 9 min walk
  • Central Park - 10 min walk
  • Times Square - 12 min walk
  • Broadway - 13 min walk
  • Bryant Park - 13 min walk
  • Empire State Building - 23 min walk
  • Madison Square Garden - 31 min walk
  • Metropolitan Museum of Art - 33 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 38 min drive
  • John F. Kennedy Intl. Airport (JFK) - 51 min drive
  • New York 23rd St. Station - 4 min drive
  • Grand Central - 42 St. Station - 10 min walk
  • New York W 32nd St. Station - 25 min walk
  • 51 St. Station - 5 min walk
  • Lexington Av.-53 St. Station - 7 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 9 min walk

Restaurants

  • Isadora's Cafe - 2 min walk
  • FIG & OLIVE - 3 min walk
  • La Grenouille - 3 min walk
  • Empellón - 3 min walk
  • Burger Heaven - 3 min walk

About this property

Lotte New York Palace

Located 2.2 mi (3.6 km) from the airport, Lotte New York Palace offers a great location, putting you within just a 10-minute walk of Rockefeller Center and 5th Avenue. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. The helpful staff and overall value get great marks from fellow travelers. The property is just a short walk to public transportation: 51 St. Station is 5 minutes and Lexington Av.-53 St. Station is 7 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 909 rooms
  • Arranged over 55 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs only, up to 25 lbs)*
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 65 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Supervised childcare (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free bicycle rentals

Facilities

  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Premium cable/satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Dining

Gold Room - Onsite restaurant.
Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)
  • Breakfast costs between USD 24 and USD 100 per person (approximately)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Self parking costs USD 65 per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Frequently asked questions

Does Lotte New York Palace offer free cancellation for a full refund?
Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lotte New York Palace?
As of Dec 4, 2022, prices found for a 1-night stay for 2 adults at Lotte New York Palace on Jan 3, 2023 start from $475, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lotte New York Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Lotte New York Palace?
Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Lotte New York Palace?
Yes. Self parking costs USD 65 per day.
What are the check-in and check-out times at Lotte New York Palace?
You can check in from 3 PM - 2 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Lotte New York Palace?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Lotte New York Palace and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.
Are there restaurants at or near Lotte New York Palace?
Yes, Gold Room offers American cuisine. Nearby restaurants include Empellón (3-min walk), Burger Heaven (3-min walk), and The Grill (4-min walk).
What's the area around Lotte New York Palace like?
Lotte New York Palace is in Manhattan, a short 5-minute walk from 51 St. Station and 3 minutes' walk from Rockefeller Center. Travelers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very Good

Room was clean but bathrooms could do with upgrading. Water pressure in shower was very low.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The stay was Fabulous!
John, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Jesus, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with a great staff
Great hotel with a great staff.
Andrew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Busy hotel and back to its former luster. Everything was nice and centrally located of course.
Peter, 1-night trip
Verified Hotels.com guest review

6/10 Good

Annie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leslie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mellanie, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Oqba, 3-night trip
Verified Expedia guest review