Four Seasons Hotel Hangzhou at West Lake

Property class: 5 and above
Luxury hotel with full-service spa, connected to a shopping center, near Hangzhou Botanical Garden

Choose dates to view prices

Four Seasons Hotel Hangzhou at West Lake features a free kids' club and puts you just steps from Hangzhou Botanical Garden. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and WLB Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
$725 nightly
The total price is $780
Nov 25 - Nov 26
Total with taxes and fees

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Garden View Room King Bed

A modern bathroom with a freestanding bathtub, two sinks, a large mirror, and a view through a window with a wooden door.

Garden View Room King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Panorama Garden View Room King

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a potted plant.

Panorama Garden View Room King

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 861 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Garden View Room King Bed

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, and a decorative wall piece.

Premier Garden View Room King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Lagoon Suite

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Lagoon Suite

  • Garden view
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, Terrace (Garden)

A traditional Chinese pavilion with a table and chairs in a garden setting.

Room, Terrace (Garden)

  • Garden view
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for West Lake Suite

A living room with a sofa, chairs, a coffee table, a dining table, and a large window with a view of trees and a building.

West Lake Suite

  • Lake view
  • 1508 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Lotus Suite

A living room with a sofa, chairs, a coffee table, a TV, and large windows.

Lotus Suite

  • Water view
  • 1292 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Garden View Room 2 Double Beds

A hotel room with two beds, wooden headboards, a nightstand with a lamp, and a decorative wall panel.

Garden View Room 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, Terrace (Garden)

A traditional Chinese pavilion with a table and chairs in a garden setting.

Room, Terrace (Garden)

  • Garden view
  • 786 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Garden View Room 2 Double Beds

A room with a view of cherry blossoms, a sofa, a chair, a small table with a vase, and a laptop.

Premier Garden View Room 2 Double Beds

  • Garden view
  • 786 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Royal West Lake Suite

A spacious living room with a sofa, armchairs, a coffee table, and a dining table with chairs. Large windows provide natural light and views of greenery outside.

Royal West Lake Suite

  • Garden view
  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Courtyard Room King

A hot tub with a tiled surround, a lounge chair, and a small table with a drink.

Courtyard Room King

  • 710 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Courtyard Suite King

A traditional Japanese-style garden with a stone pathway, a hot spring, and a wooden structure.

Courtyard Suite King

  • 968 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Similar properties

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Downtown Hangzhou
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 492 reviews
$244 nightly
The price is $262
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Map
5 Lingyin Road, Hangzhou, Zhejiang, 310013

What's nearby

  • Hangzhou Botanical Garden - 1 min walk - 0.0 km
  • Zhejiang University Yuquan Campus - 9 min walk - 0.7 km
  • Yui Fei Temple - 12 min walk - 1.1 km
  • West Lake - 13 min walk - 1.1 km
  • Beishan St - 14 min walk - 1.2 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 50 min drive
  • Hangzhou East Railway Station - 12 min drive
  • Hangzhou South Station - 22 min drive
  • Yuhang Railway Station - 23 min drive
  • Huanglong Sports Center Station - 29 min walk
  • Huanglong Cave Station - 30 min walk

Restaurants

  • ‪朴墅 - ‬13 min walk
  • ‪金沙厅 - ‬6 min walk
  • ‪咬不得高祖生煎 - ‬11 min walk
  • ‪The Bar at The Four Seasons Hotel - ‬9 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Four Seasons Hotel Hangzhou at West Lake

  • Four Seasons Hotel Hangzhou at West Lake features a free kids' club and puts you just steps from Hangzhou Botanical Garden. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and WLB Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 78 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Four Seasons Hotel Hangzhou at West Lake Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was excellent and simply dreamy. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Trip
Breakfast
Service staff
Location

Reviews

Verified review

10/10 Exceptional

Clean, elegant, excellent service, great food, beautiful environment
Verified review

10/10 Exceptional

Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast
Verified review

10/10 Exceptional

Great service, beautiful garden, nice food!
Verified review

10/10 Exceptional

Most tranquil and beautiful property. Breakfast Boat Trip on Water Lake and Impression Show were amazing.
Verified review

10/10 Exceptional

Best hotel in Hangzhou. Great location for west lake touring
Verified review

10/10 Exceptional

Beautiful setting, idealic location.
Verified review

10/10 Exceptional

Nice service, nice location near West Lake, and nice restaurant on site.
Verified review

10/10 Exceptional

Rooms are well thought out and spacious. Overlooking the beautiful scenery of the garden and waterways. Stayed here for 3 nights with my wife and 3 year old. Feeding the fish was a major highlight. The pool and sauna is exceptional to visit.
Verified review

10/10 Exceptional

Good services and staffing.
Verified review

10/10 Exceptional

Beautiful building and grounds. Amazing service.
Verified review

10/10 Exceptional

This hotel deserves 5+ star. The staff is extremely nice and friendly, the service is extraordinary, and breakfast buffet is excellent. Last but not least, the traditional Chinese architecture and garden design are unparalleled masterpieces!
Verified review

10/10 Exceptional

Love this property. It has a very beautiful garden and lake. Very good and attentive service. Room with nice garden view and good amenities. Extensive room service options is a big plus for my family.
Verified review

10/10 Exceptional

We love the service and property
Verified review

10/10 Exceptional

The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou
Verified review

10/10 Exceptional

Excellent service. I am a regular
Verified review

10/10 Exceptional

This hotel is the best of the best! We stay here every time we visit Hangzhou
Verified review

10/10 Exceptional

Best hotel experience from every aspect of our stay! Highly recommended!
Verified review

10/10 Exceptional

Very good service and facility The environment is magnificent Very relaxing trip and place to stay
Verified review

10/10 Exceptional

One of the best hotel
Verified review

10/10 Exceptional

Good hotel
Verified review

10/10 Exceptional

Must stay hotel next time
Verified review

8/10 Very good

The best four season experience in my life.
Verified review

10/10 Exceptional

Dinner at 金沙廳 was so impressive
Verified review

10/10 Exceptional

Excellent service
Verified review

10/10 Exceptional

One of the best hotels in China! We definitely will return.