CERVO Mountain Resort

Property class: 5 and above
Ski-in/ski-out hotel with spa, near Zermatt-Furi Gondola

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Placing you just steps from Zermatt-Matterhorn Ski Paradise, CERVO Mountain Resort allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body treatments, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Ski passes and storage are also available.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available

Room options

View all photos for Room (Alpinist S)

A bedroom with a bed, a bedside table with a vase, a lamp, and a shelf with toiletries.

Room (Alpinist S)

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist M)

A bedroom with a bed, a nightstand, a lamp, and a view of the outdoors.

Room (Alpinist M)

  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist L)

A hotel room with a large sliding glass door leading to a balcony, two leather armchairs, a small round table, and a bed with a white blanket.

Room (Alpinist L)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof L)

A bedroom with a large bed, two lounge chairs, a small table, and a wooden shelf with personal items.

Room (Alpinist Roof L)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Spa Suite)

A modern bedroom with a large bed, bedside tables, a desk, and a chair.

Room (Alpinist Spa Suite)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Suite)

A modern living room with a fireplace, a mounted deer skull, a TV, and a dining area with a kitchen in the background.

Room (Alpinist Roof Suite)

  • Mountain view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alpinist Roof Junior Suite)

A bedroom with a large bed, a bedside table with a lamp, a window with curtains, and a view of a mountainous landscape.

Room (Alpinist Roof Junior Suite)

  • Mountain view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman Spa Suite)

A modern bedroom with a large bed, a desk, and a sofa. There are large windows offering a view of trees.

Room (Huntsman Spa Suite)

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman S)

A bedroom with a large bed, a bedside table with a vase, and a view of trees through the window.

Room (Huntsman S)

  • Mountain view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Huntsman Lodge)

A bedroom with a large bed, a desk with a chair, a window with curtains, and a view of a mountainous landscape.

Room (Huntsman Lodge)

  • Mountain view
  • 2583 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Riedweg 156, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Untere National - 1 min walk - 0.1 km
  • Zermatt–Sunnegga Funicular Gondola - 5 min walk - 0.4 km
  • Furi Ski Area - 8 min walk - 0.7 km
  • Kirchbrücke - 8 min walk - 0.7 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 9 min walk
  • Zermatt (QZB-Zermatt Train Station) - 9 min walk
  • Zermatt Station - 10 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

Restaurants

  • ‪Harry's Ski Bar - ‬6 min walk
  • ‪Manud - ‬9 min walk
  • ‪Snowboat - ‬4 min walk
  • ‪Alpenresort Restaurant - ‬8 min walk
  • ‪Schweizerhof Kitchen - ‬10 min walk

About this property

CERVO Mountain Resort

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, CERVO Mountain Resort allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body treatments, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a 24-hour fitness center. Ski passes and storage are also available.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 54 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking nearby

Transfers

    • Airport shuttle*
    • Free train station pick-up*

Other information

    • Smoke-free property

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Reviews

CERVO Mountain Resort Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The service was incredible, and the amenities were truly unique!
Verified review

10/10 Exceptional

Excellent staff, wonderful amenities and location.
Verified review

10/10 Exceptional

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay
Verified review

10/10 Exceptional

Amazing experience!

Amazing team! Wonderful location! And a great service…
Good morning greetings!
Verified review

10/10 Exceptional

The best hotel experience in Swiss!

We absolutely loved our stay at CERVO. The view, the food, the quality of the room, the amazing staff, the wonderful spa, the list goes on and on.. It’s a funny feeling because I want CERVO to be visited by everyone visiting Zermatt, but I also wish this very special place to be a secret!! ;) Anyhow, I would recommend this place with 10 out of 10 rating, it’s just AMAZING. We had burgers delivered to our room on the first night and they were so delicious!
Verified review

10/10 Exceptional

Hotel in stunning location over looking Zermatt, great views of Matterhorn from room, would go again.
Verified review

10/10 Exceptional

great hotel
Verified review

6/10 Good

We stayed at 5 star hotels all over Switzerland last week and this was not even close to the service we expected. We should have been informed of an incoming wedding and advance restaurant closures, The tent and band was set up right outside our room :( The spa was also over run with kids. Putting their hands in the snacks, running around making it not a peaceful environment and a waste of money after getting a relaxation treatment. The pools had to be drained because of a leak too so we were told to get out. We dined there both nights and the service was slow. Not enough waitstaff?? The last night empty wine bottles were being thrown in the trash crashing and startling us. Met with their laughter. They knew they were wrong and offered a dessert, but really ??? Thankfully, we left and went to a real 5 star in St Moritz to end our vacation.
Verified review

10/10 Exceptional

Exceptional in every way.
Verified review

10/10 Exceptional

Ein wunderschöner Blick auf den Ort und die Berge inklusive Matterhorn. Das Personal ist so freundlich und zuvorkommend. Der Service ist ein wahnsinn
Verified review

10/10 Exceptional

Magiskt

Magiskt hotell i en magisk miljö.
Verified review

10/10 Exceptional

Best Hotel Ever

Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Verified review

10/10 Exceptional

Really ski in/out. Fabulous property. Ridiculously expensive.
Verified review

8/10 Very good

Super schöner Aufenthalt

Sehr schön gelegenes Hotel mit schönem Blick aufs Matterhorn. Tolles Frühstück. Zimmer sehr komfortabel, leider etwas hellhörig zu den Nachbarn. Super tolles Team im Hotel. Management kümmert sich mustergültig um die Gäste. Sehr schöner SPA Bereich, freuen uns darauf wieder zu kommen.
Verified review

6/10 Good

The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Verified review

10/10 Exceptional

Fantastic - perfect mountain hote

We absolutely Loved every element of the hotel. The food And drink especially was amazing
Verified review

10/10 Exceptional

Hôtel favori à Zermatt!

Nous avons passé 2 séjours au CERVO pendant cette saison : c’est définitivement notre hôtel favori à Zermatt ! L’accueil, l’emplacement, la déco tout comme le personnel sont au top. Les chambres disposent d’une vue sur le Cervin. Le spa après une journée de ski est super. Nous avons également mangé dans les trois restaurants qui sont tous aussi bons les uns que les autres. On y reviendra !
Verified review

10/10 Exceptional

Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
Verified review

4/10 Fair

Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
Verified review

10/10 Exceptional

Super nettes Personal, sehr professionell und immer disponibel für Wünsche oder anliegen. Hotel ist sehr schön, super Ambiente und Kulinarisch wird man verwöhnt. Zimmer Super ausstattung, schöne Aussicht und Sauber. Wir werden wieder kommen 👌
Verified review

10/10 Exceptional

Nicely decorated, delicious breakfast, friendly staff!
Verified review

10/10 Exceptional

Home comfort with plenty of amenities and goodies!
Verified review

10/10 Exceptional

Hotel descolado e chic

O hotel é uma graça. Super charmoso e funcionários muito atenciosos. Tem uma pegada super descolada, com um bar para “après bike” no verão, que recebe vários ciclistas que acabaram de descer da montanha. Para o inverno, me pareceu bem pratico pois vc está na boca do lift (um trem) que leva até o topo da montanha. As pistas terminam neste ponto também. O restaurante do hotel é super bem avaliado. O hotel fica a 10mins de caminhada do centrinho.
Verified review

8/10 Very good

View was outstanding, good breakfast, helpful staff
Verified review

10/10 Exceptional

Super awesome hotel in everything.

The best hotel in zermatt. First the service is so nice, second they have wonderful view to eat breakfast. You stay here you will feel very comfortable and worthy. Fantastic hotel❤️