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Hotel Alpenroyal, Zermatt

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star.
Riedweg 96ZermattVS3920Switzerland, 800-491-6126
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Excellent4.2 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Pool
Great pool
Comfort
Comfortable
82See all 82 Hotels.com reviews
From 130 reviewsTripAdvisor Traveller Rating

Hotel Alpenroyal, Zermatt

Hotel Info: 866-539-8117

from $101
  • Deluxe Double Room, Balcony, Mountain View
  • Superior Double Room, Balcony, Mountain View (Matterhorn)
  • Standard Double Room
  • Standard Single Room
  • Apartment, Balcony, Mountain View
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Alpenroyal Zermatt
  • Hotel Alpenroyal
  • Hotel Alpenroyal Zermatt
  • Alpenroyal Hotel Zermatt

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of CHF 10 per pet, per day

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Indoor pool
  • Ski storage
  • Ski passes available
  • Spa tub
  • Steam room
  • Sauna
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1985
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

In the room

Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in regional cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Alpenroyal, Zermatt’s small print

Also known as

  • Alpenroyal Zermatt
  • Hotel Alpenroyal
  • Hotel Alpenroyal Zermatt
  • Alpenroyal Hotel Zermatt

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for an additional charge

Pets are allowed for an extra charge of CHF 10 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 82 reviews

Hotel Alpenroyal, Zermatt
Outstanding5.0 / 5
friendly atmosphere
very friendly, welcoming and helpful staff at the reception and in the restaurant
2 night romance trip
Hotel Alpenroyal, Zermatt
Outstanding5.0 / 5
Fantastic place above Zermatt.
This place is quaint, comfortable and friendly. It's got commanding views of the Matterhorn, Zermatt, and the ridge roughly north of the town. It has, hands down the finest sauna I've ever been in. The sauna isn't clothing optional though, it's clothing strongly discouraged. The breakfast here is outstanding. Nice variety of meat, cheese and bread plus the normal breakfast stuff, with good waiters that really make you feel special. The bar is also nice. We did initially have trouble finding the tunnel and elevator that leads you too the front door. Miss that and you're facing a long walk around to reach the hotel. The aforementioned enterence is on a side street ramping up from the one that follows the river. Call, though and someone will pick you up from the train station in a little electric taxi.
3 night romance trip
Hotel Alpenroyal, Zermatt
Excellent4.0 / 5
Super view of The Matterhorn
Off the top view of The Matterhorn. Hotel will shuttle you for free from train station. Then the elevator is super to get back and forth from town.
2 night romance trip
Hotel Alpenroyal, Zermatt
Outstanding5.0 / 5
happy
excellent -- managers ere exceptional .. food very good .. location cool .. tunnel to street level like bat man cave wow
3 night trip
Hotel Alpenroyal, Zermatt
Outstanding5.0 / 5
Good View !
1 night romance trip

See all reviews

Hotel Alpenroyal, Zermatt

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