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1 room, 2 adults
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The Pollux, Zermatt

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Bahnhofstrasse 28Postfach 182, ZermattVS3920Switzerland

City Centre ski hotel with 2 restaurants, free ski shuttle
  • Free buffet breakfast and free WiFi
Superb9.0
Bar and Beverages
Bar is awesome
Cleanliness
Clean
Location
Great location
Vibe
Awesome vibe
21See all 21 Hotels.com reviews
From 182 reviewsTripAdvisor Traveller Rating

The Pollux, Zermatt

from $203
  • Double Room
  • Double Room, Balcony
  • Family Room
  • Gallery Single Room
  • Triple Room
  • Standard Double Room (Single Use)

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is 11 AM
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Offsite

  • Free ski shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
Things to do
  • Free ski shuttle
  • Ski storage
  • Spa services on site
  • Spa tub
  • Ski passes available
  • Steam room
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1978
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 80-cm flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Pinte - This restaurant specializes in regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Restaurant Arvenstube - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Chami Bar Fire Place - This bar serves light fare only. Open daily.

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby

The Pollux, Zermatt’s small print

Also known as

  • Pollux Hotel
  • Pollux Hotel Zermatt
  • Pollux Zermatt

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Pollux, Zermatt

Landmarks

  • In City Centre
  • Matterhorn Museum - 4 min walk
  • St. Mauritius Church - 4 min walk
  • Mountaineers Cemetery - 4 min walk
  • Zermatt-Furi Gondola - 13 min walk
  • Gorner Ridge - 2 mi / 3.3 km
  • Sunnegga Ski Resort - 2.3 mi / 3.7 km
  • Furi - Trockener Steg Cable Car - 2.7 mi / 4.3 km

Getting around

  • Sion (SIR) - 86 min drive
  • Geneva (GVA-Cointrin Intl.) - 168 min drive
  • Zermatt Station - 3 min walk
  • Täsch Station - 11 min drive
  • Randa Station - 16 min drive
  • Onsite parking not available
  • Free ski shuttle

Recent reviews

Superb 9.0 From 21 reviews

The Pollux, Zermatt
Exceptional10.0
Excellent location, premises and service for a ski vacation.
Yasmi, us4 night trip
The Pollux, Zermatt
Very Good8.0
Excellent housekeeping and location
A Traveler, us2 night trip
The Pollux, Zermatt
Exceptional10.0
Would definitely stay here again
Highly attentive to all of our needs. Clean and comfortable rooms. The bedding was exceptional! The food in both restaurants was outstanding. The lobby bar was perfect to begin or end each evening. Breakfast was lavish and service throughout was 5 star. Highly recommend.
alex, us2 night trip
The Pollux, Zermatt
Very Good8.0
Nice hotel in Zermatt
It was a great stay with great view of Zermatt street. The room is really warm and cozy with a great interior design.
A Traveler, us1 night trip
The Pollux, Zermatt
Exceptional10.0
Wonderful location!
Wonderful stay! Family room on the 5th floor was perfect with 2 bathrooms, 2 bedrooms and a pull out couch. Location was perfect, 4 min walk from train station and ski lifts. The hotel bar was rustic and really beautiful. Fondue in the dining room and breakfast buffet helped to make a perfect stay. Zermatt is magical and best skiing of our lives.
Lisa, us3 night family trip

See all reviews

The Pollux, Zermatt

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