All hotels in Zermatt, Switzerland
1 room, 2 adults

The Pollux, Zermatt

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Bahnhofstrasse 28Postfach 182, ZermattVS3920Switzerland

Zermatt City Centre ski hotel with 2 restaurants, free ski shuttle
  • Free buffet breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Bar and Beverages
Bar is awesome
Great location
Awesome vibe
Tasty breakfast
22See all 22 reviews
From 186 reviewsTripAdvisor Traveller Rating

The Pollux, Zermatt

from $223
  • Double Room
  • Double Room, Balcony
  • Family Room
  • Gallery Single Room
  • Triple Room
  • Standard Double Room (Single Use)

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms


  • Check-in time 2 PM-11:30 PM
  • Check-out time is 11 AM
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking


  • Free ski shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
Things to do
  • Free ski shuttle
  • Ski storage
  • Spa services on site
  • Spa tub
  • Ski passes available
  • Steam room
  • Arcade/game room
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Year Built 1978
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 80-cm flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Restaurant Pinte - This restaurant specializes in regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Restaurant Arvenstube - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Chami Bar Fire Place - This bar serves light fare only. Open daily.


  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby

The Pollux, Zermatt’s small print

Also known as

  • Pollux Hotel
  • Pollux Hotel Zermatt
  • Pollux Zermatt


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Pollux, Zermatt


  • In Zermatt City Centre
  • Swiss Alps - 1 min walk
  • Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 4 min walk
  • St. Mauritius Church - 4 min walk
  • Mountaineers Cemetery - 5 min walk
  • Zermatt-Furi Gondola - 14 min walk
  • Riffelberg Express Gondola - 1.8 mi / 2.9 km

Getting around

  • Sion (SIR) - 23.9 miles/38.5 km
  • Geneva (GVA-Cointrin Intl.) - 79.8 miles/128.4 km
  • Zermatt Station - 3 min walk
  • Onsite parking not available
  • Free ski shuttle

Recent reviews

Superb 9.0 From 22 reviews

The Pollux, Zermatt
Excellent location, premises and service for a ski vacation.
Yasmi, us4 night trip
The Pollux, Zermatt
Very Good8.0
Excellent housekeeping and location
A Traveler, us2 night trip
The Pollux, Zermatt
Would definitely stay here again
Highly attentive to all of our needs. Clean and comfortable rooms. The bedding was exceptional! The food in both restaurants was outstanding. The lobby bar was perfect to begin or end each evening. Breakfast was lavish and service throughout was 5 star. Highly recommend.
alex, us2 night trip
The Pollux, Zermatt
Very Good8.0
Nice hotel in Zermatt
It was a great stay with great view of Zermatt street. The room is really warm and cozy with a great interior design.
A Traveler, us1 night trip
The Pollux, Zermatt
Wonderful location!
Wonderful stay! Family room on the 5th floor was perfect with 2 bathrooms, 2 bedrooms and a pull out couch. Location was perfect, 4 min walk from train station and ski lifts. The hotel bar was rustic and really beautiful. Fondue in the dining room and breakfast buffet helped to make a perfect stay. Zermatt is magical and best skiing of our lives.
Lisa, us3 night family trip

See all reviews

The Pollux, Zermatt

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