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Hotel Alpina

Overview of Hotel Alpina

Hotel Alpina

Mountain hotel, steps from Matterhorn Museum

8.8/10 Fabulous

83 verified guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
  • Ski facilities
5 Englischer Viertel, Zermatt, VS, 3920

Room options

About this area

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 76 min drive
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 8 min walk


  • Brown Cow Pub - 2 min walk
  • Stadel - 2 min walk
  • Le Mazot - 2 min walk
  • Le Gitan - 2 min walk
  • Brasserie Uno - 2 min walk

About this property

Hotel Alpina

Enjoy your visit to Zermatt with a stay at Hotel Alpina. Guests can keep active with onsite hiking/biking trails, mountain biking, and sledding, and free perks include WiFi and buffet breakfast daily between 7:30 AM and 10:00 AM. Other highlights include a terrace and a garden.


English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms


  • Check-in time from 3:00 PM - 7:00 PM
  • Late check-in subject to availability
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • This property is in a car-free zone and can be reached only by train or taxi.
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative test for COVID-19 (issued within 24 hours before arrival) or proof of COVID-19 recovery within 6 months before check-in to access the property's public areas, including the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets allowed (dogs only)*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ice skating
  • Sledding
  • Mountain climbing nearby
  • Cross-country skiing nearby
  • Snowboarding nearby


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library


  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 66-cm TV

Home comfort

  • Heating
  • Espresso maker

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Bathtub or shower
  • Soap
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Cribs/infant beds are available for CHF 20 per night


  • Pets are allowed for an extra charge of CHF 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).


This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Does Hotel Alpina offer free cancellation for a full refund?
Yes, Hotel Alpina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Alpina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Alpina?
Yes, dogs are welcome. There's a charge of CHF 15 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Alpina?
Sorry, there's no onsite parking at Hotel Alpina.
What are the check-in and check-out times at Hotel Alpina?
You can check in from 3:00 PM - 7:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Alpina and nearby?
During the winter, enjoy onsite recreation like sledding and ice skating and return when the snow melts for mountain biking and rock climbing. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Hotel Alpina?
Yes. Nearby restaurants include Take it Döner (3-min walk), Old Zermatt (3-min walk), and Pizzeria Le Vieux Valais (3-min walk).
What's the area around Hotel Alpina like?
Hotel Alpina is a short 7-minute walk from Zermatt Gornergratbahn Station and 10 minutes' walk from Zermatt - Furi.







Staff & service




Property conditions & facilities




10/10 Exceptional

The actual hotel was very average but I’d like to thank the marvellous receptionist who helped me enormously when I developed a very painful mouth condition.. she organised a doctor and taxi on the spot and a dentist for the next day .. she literally saved my holiday
Kevin, 1-night trip
Verified guest review

10/10 Exceptional

Amazing chalet hotel in the center of Zermatt town
Excellent hotel housed in a classic Swiss chalet right in the center of the village of Zermatt. 8-10 mins walk from the train station. Rooms are very clean and the decor is thoughtful. Staff were friendly and helpful. Breakfast buffet was truly sumptuous. Highly recommend!
Debkalpa, 1-night trip
Verified guest review

10/10 Exceptional

Luke, 2-night trip
Verified guest review

8/10 Very Good

room is ok, but toilet is tiny. hotel located in alley which is a quiet spot. we love it.
ONG WEI, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location is unbeatable. Breakfast (included) was top notch.
Scott, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Room was great with 2 balcony areas and the breakfast was great.
Sejal, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Keun, 2-night trip
Verified Expedia guest review

8/10 Very Good

Great breakfast included. Our room had a balcony with a view of the Matterhorn and the hotel is in a marvelous location. Can walk to everything
Alison, 2-night romance trip
Verified Orbitz guest review

8/10 Very Good

L J, 2-night trip
Verified guest review

8/10 Very Good

Breakfast was wonderful
Jeffrey, 2-night family trip
Verified Expedia guest review