All hotels in Zermatt, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Mont Cervin Palace, Zermatt

5-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Bahnhofstrasse 31ZermattVS3920Switzerland

Zermatt ski hotel with 3 restaurants, spa
  • Free full breakfast and free WiFi
Exceptional9.4
Bar and Beverages
Bar is awesome
Pool
Great pool
Vibe
Awesome vibe
Service
Fantastic service
35See all 35 Hotels.com reviews
From 528 reviewsTripAdvisor Traveller Rating

Mont Cervin Palace, Zermatt

from $479
  • Classic Suite, Connecting Rooms, Mountain View (Petit Cervin)
  • Classic Double or Twin Room, Mountain View
  • Superior Room
  • Junior Suite (Classic)
  • Junior Suite, Mountain View (Matterhorn)
  • Classic Suite, Mountain View
  • Suite, Mountain View (Matterhorn)
  • Single Room (Alpine only me)
  • Classic Room (Petit Cervin)

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Free train station pickup

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free full breakfast
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Ski storage
  • Ski passes available
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms 3
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room.

Dining

Le Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner.

Grill Le Cervin - This fine-dining restaurant specializes in regional cuisine and serves dinner only.

Ristorante Capri - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Helicopter/airplane tours on site
  • Ice skating on site
  • Ski equipment rentals on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Mont Cervin Palace, Zermatt’s small print

Also known as

  • Cervin
  • Cervin Palace
  • Mont Cervin
  • Mont Cervin Palace
  • Mont Cervin Palace Hotel
  • Mont Cervin Palace Hotel Zermatt
  • Mont Cervin Palace Zermatt

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-16 years old.
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 450.00

Optional extras

Rollaway beds are available for CHF 200.0 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 40.00 per pet, per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mont Cervin Palace, Zermatt

Landmarks

  • In City Centre
  • Matterhorn Museum - 2 min walk
  • St. Mauritius Church - 3 min walk
  • Mountaineers Cemetery - 3 min walk
  • Zermatt-Furi Gondola - 12 min walk
  • Gorner Ridge - 2 mi / 3.2 km
  • Sunnegga Ski Resort - 2.2 mi / 3.6 km
  • Furi - Trockener Steg Cable Car - 2.6 mi / 4.2 km

Getting around

  • Sion (SIR) - 86 min drive
  • Geneva (GVA-Cointrin Intl.) - 168 min drive
  • Zermatt Station - 4 min walk
  • Täsch Station - 11 min drive
  • Randa Station - 16 min drive
  • Onsite parking not available
  • Free train station pick-up
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 35 reviews

Mont Cervin Palace, Zermatt
Exceptional10.0
Alpine for One Room
I was traveling solo, so because I didn’t need a huge room, I opted for an Alpine for One room. Not only was the price significantly better than a regular room, but there was also availability during high season where there was not for a regular room. The room was indeed small, but definitely adequate considering I wasn’t going to spend much time in my room anyway. Though I didn’t have a Matterhorn view, the view of the town and the surrounding mountains was still lovely to wake up to (see picture). Service at the hotel was amazing - thank you to the sweet concierge Max who had to deal with my changes, appointments, and questions during my visit, and to the ski concierge (doubled as a regular concierge some days, but unfortunately I’ve forgotten his name), who really made the whole rental process a breeze. Room service was delicious and prompt. Breakfast buffet was wonderful! After traveling and being in the cold/dry mountains, my sinuses were acting up, so upon request, they sent up a humidifier for my room and an instant hot water pot for tea, etc. Two small complaints: 1) I had the same complaint as other guests which was that the rooms were boiling hot at night. I had to sleep with my window open to cool it down. 2) to take service up a notch, the hotel should use their own taxis as free ski taxis in the morning and afternoons. Getting back and forth to the mountain was a pain for this American who is used to ski on/ski off. All said, I wish I could’ve stayed longer! :))
A Traveler, us2 night trip
Mont Cervin Palace, Zermatt
Exceptional10.0
Excellent hotel with great food and perfect location
Andrzej, us2 night trip
Mont Cervin Palace, Zermatt
Exceptional10.0
perfect location, beautiful rooms & amazing serv
World class service and amazing facilities!
Andrew, us2 night romance trip
Mont Cervin Palace, Zermatt
Exceptional10.0
Mont Cervin was absolutley wonderful!
A Traveler, us8 night romance trip
Mont Cervin Palace, Zermatt
Exceptional10.0
FLAWLESS
Its not often that I have an experience that is close to perfect, but my stay at Mont Cervin Palace came pretty close to perfection! We arrived at checkin and proceeded to checkin at ease with the polite staff who showed us to our room, which they had upgraded for us to a suite overlooking the Matterhorn. It was immaculately clean and very well appointed with large living room-extra toilet and full bedroom with good sized bathroom, smart appliances (shower, bidet, nespresso machine-refilled several times per day, etc.) We walked onto the oversized balcony to overhear the church bells ringing and watched the sunset, it was really spectacular. We enjoyed our welcome gifts, a very nice bottle of local wine & an over sized fruit basket. The staff always went above & beyond to ensure we had everything we needed and were always so kind, and not in a 'i'm just doing my job' way, but in a genuine concern for making your stay the best they could. I even had a pretty scary bout of Mountain or Altitude sickness and the concierge gave me some complimentary medicine to help & it did. The location is directly in the center, which is PERFECT! Thank you everyone at Hotel Mont Cervin Palace.
A Traveler, us4 night romance trip

See all reviews

Mont Cervin Palace, Zermatt

Is the description of this hotel not correct? Tell us