Guests
All properties in Innsbruck, Tyrol, Austria

Das Innsbruck

4-star hotel with full-service spa, connected to the convention center, near Golden Roof

  • Free WiFi
From
$142

Restrictions related to your trip

Check COVID-19 restrictions.

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Innrain 3, Innsbruck, 6020, Tirol, Austria
9.0.Superb.
  • A/C needs improvement.

    Jul 26, 2022

  • Staff and property was very good. City center and excellent breakfast

    Mar 26, 2022

See all 776 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Safe
Dining options

The following facilities are closed seasonally each year. They will be closed from May 1 to May 2:
  • Bar/Lounge
  • Dining venue
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Indoor pool
    • Ski storage
    • Sauna

    For families

    • Children stay free
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate bedroom
    • Free toiletries
    • Garden

    What’s around

    • In Innsbruck City Centre
    • Golden Roof - 3 min walk
    • City Tower - 3 min walk
    • Imperial Palace - 4 min walk
    • Court Church - 5 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Double Room (Tyrol)
    • Small Double Room
    • Classic Double Room (Innsbruck)
    • Superior Double Room (Nordkette)
    • Triple Room, Multiple Beds
    • Luxury Suite
    • Double Room Mansarde Altstadt (no view)
    • Single Room
    • Family Room
    • Deluxe Single Room
    • Special offer room
    • Double room with Extra bed
    • Junior Suite

    What’s around

    Landmarks

    • In Innsbruck City Centre
    • Golden Roof - 3 min walk
    • City Tower - 3 min walk
    • Imperial Palace - 4 min walk
    • Court Church - 5 min walk

    Getting around

    • Kranebitten Airport (INN) - 4 min drive
    • Innsbruck (IOB-Innsbruck Central Train Station) - 13 min walk
    • Innsbruck Central Station - 14 min walk
    • Innsbruck West Station - 18 min walk
    map
    See on map
    Innrain 3, Innsbruck, 6020, Tirol, Austria

    At a glance

    Hotel size

    • This hotel has 115 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 16.00 per day; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 16 per day)

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Number of indoor pools - 1
    • Ski storage
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals on site
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Ski equipment rental shops nearby
    • Sledding nearby
    • Snowshoeing nearby
    • Steam room
    • Sauna

    Working away

    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1975
    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Wheelchair accessible
    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Assistive listening devices available
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Bathrobes
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

    Recreation

    On Site

    • Sauna
    • Steam room
    • Bicycle rentals on site

    Nearby

    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Ski equipment rental shops nearby
    • Sledding nearby
    • Snowshoeing nearby

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

    PetsPay at property

    • Service animals exempt from fees
    • Pets are allowed for an extra charge of EUR 10 per pet, per day

    ParkingPay at property

    • Self parking costs EUR 16.00 per day with in/out privileges
    • Parking is available nearby and costs EUR 16 per day
    • Parking height restrictions apply

    Pool, spa, and gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts major credit cards, debit cards and cash.

    Also known as

    • Hotel Innsbruck
    • Das Innsbruck Innsbruck
    • Das Innsbruck Hotel Innsbruck
    • Innsbruck Hotel
    • Hotel Innsbruck
    • Das Innsbruck Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Das Innsbruck does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 16.00 per day. Parking spots may be limited.
    • Yes, there's an indoor pool.
    • Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
    • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
    • Yes, there's an onsite restaurant. Nearby restaurants include Kröll (3-min walk), Shere Punjab (3-min walk), and Solo per te (3-min walk).
    • No, this hotel doesn't have a casino, but Casino Innsbruck (10-min walk) and Casino Seefeld (29-min drive) are both nearby.
    • Have fun with nearby winter activities like ice skating, sledding, and skiing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Das Innsbruck also has a sauna and a steam room, as well as a garden.
    9.0.Superb.
    • 10.0.Exceptional

      The service was excellent and the rooms are nice

      Carmen Angeles, 2 night romance trip, Mar 26, 2022

      Verified Expedia guest review

    • 6.0.Good

      The location was great. The stay was so so. This is supposed to be a 4 star hotel. On our 2nd day after being gone from our room for over 5 hours we came back and there had been no housekeeping. When I inquired, they told me that housekeeping had been busy cleaning rooms for new bookings because they were full. So in other words, it was not important to service their existing customers. After we learned that housekeeping quits the day at 16:00 we told them to just bring us clean towels because it was to late. Little did we know until later in the night that they never even supplied the room from the beginning with extra toilet paper. I had to call them to bring some. With covid, people were blowing their noses at the tables in the restaurant and then going over to the food areas and getting food.

      William, 2 night trip, Jul 24, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Definitely was a place I would of loved to extend my trip if I could! The staff was very nice, room was great, and the spa/pool were to die for! It was a good end to the day after walking all day! Would love to go back and stay!

      1 night romance trip, Jul 10, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Center of City

      1 night family trip, Jun 21, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great stay in Innsbruck! Pros: Safe camera surveilled underground parking, rich buffet breakfast, spacious and clean rooms, comfortable bed

      1 night business trip, Nov 24, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excelente location and beautiful hote. The breakfast was superb as well and included.

      Jaime, 1 night trip, Jun 25, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff was really nice and kind! The food was really good and not expensive. The bartender was amazing and we’ve tried the best pinacolada ever! =)

      Keli, 2 night trip, Feb 27, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Awesome hotel

      Great hotel, staff was friendly, it was clean and comfortable. The rooms state they are soundproof and while it was fairly quiet we could hear a baby crying across the hall and a few rowdy men walking through the streets outside. The sights outside the hotel are simply breathtaking and the sauna was a fantastic way to end the day.

      Elizabeth, 2 night trip, Jan 17, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Convenient to transport. By the river. By old town streets and landmarks. Very good staff and breakfast. Christmas eve dinner, too $$, and too much for human to eat, 3 hours long. Would not do that again.

      Tedm, 3 night romance trip, Dec 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The hotel is in an ideal location.

      Blanca, 2 night trip, Dec 18, 2019

      Verified Hotels.com guest review

    See all 776 reviews