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4-star hotel with full-service spa, connected to the convention center, near Golden Roof
A/C needs improvement.
Jul 26, 2022
Staff and property was very good. City center and excellent breakfast
Mar 26, 2022
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards, debit cards and cash.
*See fees and policies for additional details or extra charges
The service was excellent and the rooms are nice
Carmen Angeles, 2 night romance trip, Mar 26, 2022
Verified Expedia guest review
The location was great. The stay was so so. This is supposed to be a 4 star hotel. On our 2nd day after being gone from our room for over 5 hours we came back and there had been no housekeeping. When I inquired, they told me that housekeeping had been busy cleaning rooms for new bookings because they were full. So in other words, it was not important to service their existing customers. After we learned that housekeeping quits the day at 16:00 we told them to just bring us clean towels because it was to late. Little did we know until later in the night that they never even supplied the room from the beginning with extra toilet paper. I had to call them to bring some. With covid, people were blowing their noses at the tables in the restaurant and then going over to the food areas and getting food.
William, 2 night trip, Jul 24, 2021
Verified Hotels.com guest review
Definitely was a place I would of loved to extend my trip if I could! The staff was very nice, room was great, and the spa/pool were to die for! It was a good end to the day after walking all day! Would love to go back and stay!
1 night romance trip, Jul 10, 2021
Verified Expedia guest review
Center of City
1 night family trip, Jun 21, 2021
Verified Expedia guest review
Great stay in Innsbruck! Pros: Safe camera surveilled underground parking, rich buffet breakfast, spacious and clean rooms, comfortable bed
1 night business trip, Nov 24, 2020
Verified Hotels.com guest review
Excelente location and beautiful hote. The breakfast was superb as well and included.
Jaime, 1 night trip, Jun 25, 2020
Verified Expedia guest review
The staff was really nice and kind! The food was really good and not expensive. The bartender was amazing and we’ve tried the best pinacolada ever! =)
Keli, 2 night trip, Feb 27, 2020
Verified Hotels.com guest review
Great hotel, staff was friendly, it was clean and comfortable. The rooms state they are soundproof and while it was fairly quiet we could hear a baby crying across the hall and a few rowdy men walking through the streets outside. The sights outside the hotel are simply breathtaking and the sauna was a fantastic way to end the day.
Elizabeth, 2 night trip, Jan 17, 2020
Verified Hotels.com guest review
Convenient to transport. By the river. By old town streets and landmarks. Very good staff and breakfast. Christmas eve dinner, too $$, and too much for human to eat, 3 hours long. Would not do that again.
Tedm, 3 night romance trip, Dec 22, 2019
Verified Expedia guest review
The hotel is in an ideal location.
Blanca, 2 night trip, Dec 18, 2019
Verified Hotels.com guest review