Wellness Hotel Alpenhof

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Placing you just steps from Zermatt-Matterhorn Ski Paradise, Wellness Hotel Alpenhof allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Skiers will appreciate access to ski passes and storage. The helpful staff and overall property condition get good marks from fellow travelers.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Why we love this property

Tasty global cuisine
The hotel's restaurant serves international cuisine for adventurous palates. A bar adds to the appeal, and free buffet breakfast starts each day right.
Serene mountain escape
Discover a full-service spa offering massages, body treatments, and facials at this mountain hotel. Unwind in the sauna, hot tub, or garden retreat.
Rest in plush comfort
Pampered slumber awaits with hypo-allergenic premium bedding, pillow menus, and blackout drapes. Free minibar items complement curated furnishings.

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room

  • Sleeps 3

View all photos for Design Single No Balcony

A bedroom with a bed, bedside table, lamp, and a wooden accent wall.

Design Single No Balcony

  • Sleeps 1
  • 1 Twin Bed

View all photos for Design Single No Balcony

A bedroom with a wooden headboard, a bedside table with a lamp, and a window with curtains.

Design Single No Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic double no balcony

Classic double no balcony | Premium bedding, minibar (some free items), in-room safe, desk

Classic double no balcony

10.0 out of 10
Exceptional
(16 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Superior Room

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted phone, and a door leading to another room.

Design Superior Room

8.8 out of 10
Excellent
(5 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Alpine Chic Room

A modern hotel room with a wooden ceiling, a large bed with a brown bedspread, a sofa, a small table with a vase and apples, and a desk with a coffee machine.

Alpine Chic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Design Junior Suite

A modern living room with a sofa, a chair, a coffee table, and a large painting of a dog.

Design Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Double Room

A modern hotel room with a large bed, a desk, and a view of a mountainous landscape through the window.

Design Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse Deluxe Suite

A hotel room with a wooden ceiling, a bed with a beige blanket, a nightstand with a lamp, and sheer curtains.

Penthouse Deluxe Suite

  • 861 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Penthouse Deluxe Suite Matterhorn View

A balcony with two chairs and a table, overlooking a snowy mountain landscape.

Penthouse Deluxe Suite Matterhorn View

  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds

Bed in dormitory STANDARD

  • Sleeps 1

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Oct 15 - Oct 16
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About the neighborhood

Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Tour Monte Rosa - 5 min walk - 0.4 km
  • Matterhorn Museum - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Free train station pick-up

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Harry's Ski Bar - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬7 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Alpenresort Restaurant - ‬4 min walk

About this property

Wellness Hotel Alpenhof

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, Wellness Hotel Alpenhof allows you more time for skiing with ski-in/ski-out access. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at Restaurant Alpenhof, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Skiers will appreciate access to ski passes and storage. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

Hotel size

    • 61 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Free train station pick-up*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1983
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant Alpenhof - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Rollaway beds are available for CHF 60.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Alpenhof Hotel

Alpenhof Hotel Zermatt

Alpenhof Zermatt

Hotel Alpenhof

Hotel Alpenhof Zermatt

Hotel Alpenhof

Wellness Hotel Alpenhof Hotel

Wellness Hotel Alpenhof Zermatt

Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

Does Wellness Hotel Alpenhof offer free cancellation for a full refund?

Yes, Wellness Hotel Alpenhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wellness Hotel Alpenhof?

Yes, there's an indoor pool.

Are pets allowed at Wellness Hotel Alpenhof?

Yes, dogs are welcome. There's a charge of CHF 20 per pet, per night. Food and water bowls are available.

Is parking offered on site at Wellness Hotel Alpenhof?

Sorry, there's no onsite parking at Wellness Hotel Alpenhof.

What are the check-in and check-out times at Wellness Hotel Alpenhof?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.

What is there to do at Wellness Hotel Alpenhof and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Wellness Hotel Alpenhof also has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Wellness Hotel Alpenhof?

Yes, Restaurant Alpenhof offers international cuisine.

What's the area around Wellness Hotel Alpenhof like?

Wellness Hotel Alpenhof is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Matterhorn Museum.

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