All hotels in Zermatt, Switzerland
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Europe Hotel & Spa, Zermatt

4 stars4 stars
Riedstrasse 18ZermattVS3920Switzerland, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Outstanding4.8 / 5
Room
Great room
Location
Great location
Bar and Beverages
Bar is awesome
Service
Fantastic service
106See all 106 Hotels.com reviews
From 521 reviewsTripAdvisor Traveller Rating

Europe Hotel & Spa, Zermatt

Hotel Info: 866-539-8117

from $196
  • Standard Double Room, 1 Bedroom
  • Design Double Room, 1 Bedroom
  • Economy Single Room
  • Economy Double Room
  • Double Room, Mountain View (Matterhorn)
  • Design Double Room, Mountain View (Matterhorn)

At a glance

Key facts

Hotel size

  • This hotel has 38 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-10:30 PM
  • Check-out time is noon
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup

Parking

  • No parking

Offsite

  • Free area shuttle

Also known as

  • Europe Hotel Zermatt
  • Europe Zermatt
  • Europe Hotel And Spa

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 20 per pet, per night

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Ski storage
  • Ski passes available
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Conference space size (feet) - 968
  • Conference space size (meters) - 90
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Dining

Onsite venue - This restaurant serves breakfast and dinner.

Europe Hotel & Spa, Zermatt’s small print

Also known as

  • Europe Hotel Zermatt
  • Europe Zermatt
  • Europe Hotel And Spa

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 106 reviews

Europe Hotel & Spa, Zermatt
Outstanding5.0 / 5
A MUST!!!!
The staff at the hotel were phenomenal. We will definitely stay here again on our next trip. They even went so far as to be sure that we had breakfast to take with us the day of our departure, as they knew we had an early morning train to catch. The spa was awesome...so relaxing and massage services were top notch!!!
2 night family trip
Europe Hotel & Spa, Zermatt
Outstanding5.0 / 5
Great stay!
It was a very nice stay. The hotel is beautiful and has all the necessary. It is clean and close to everything. Breakfast is greaaaat and staff are so friendly and helpful. The spirit of the hotel is wonderful!
2 night romance trip
Europe Hotel & Spa, Zermatt
Outstanding5.0 / 5
Amazing
Everything was amazing
1 night romance trip
Europe Hotel & Spa, Zermatt
Outstanding5.0 / 5
The hotel was a beautiful gem in Zermatt. The owner provides personal attention to every aspect, and it really shows. Nice rooms, albeit the economy room is small. But the larger rooms with the Matterhorn view and balcony are great. The spa area is also vert nice, and the onsite restaurant is top notch. I would definitely stay here again!
5 night romance trip
Europe Hotel & Spa, Zermatt
Outstanding5.0 / 5
Outstanding all around!
Everyone at Europe Hotel & Spa was so warm and we felt like we were part of the family. Incredibly accommodating and lovely to speak with. Add that to the absolutely beautiful hotel and stunning views and you have an unforgettable experience! The wonderful breakfast that was included was phenomenal as well... the champagne sure helped too. :) Truly exceeded all expectations!
2 night romance trip

See all reviews

Europe Hotel & Spa, Zermatt

Is the description of this hotel not correct? Tell us