The Montcalm London Marble Arch, London

The pictures on the website are not reflective of the rooms advertised. The rooms are nice but they use the images of The bigger rooms to advertise the hotel. The standard rooms are very small. The gym and the sauna and pool is lovely

This was our second stay at the Montcalm - and were very happy to return. From the moment we stepped into the hotel we were greeted by Vera - a Guest Experience Executive. She had prepared a very sweet surprise for us - as we were celebrating a wedding anniversary. She could not have been nicer nor more professional, and also gave us access to the very nice lounge in which we had coffee and light meals during our stay. ALL of the staff were professional and pleasant - from those at the door, to those at the front desk, to those in housekeeping to those in the breakfast room. The breakfast itself was excellent-with a large variety of fresh and tasty options. Two things that could be improved: the bed we had was a bit on the small side (though comfortable) and it would be helpful to have some more storage space in the form of shelving. But, overall, this is an outstanding hotel that affords a very nice experience on all levels.

I like this place. Clean, we’ll maintained, comfortable,friendly staff, good price. I be back.

Honestly, I was a bit underwhelmed. The neighborhood is very nice, and the proximity to the tube is great. We had a Montcalm lounge room (for which we paid extra) but felt that the offerings were not worth the extra cost. They do have a small pool, sauna, steam room and hot tub which are a big plus if you enjoy such things.

Excellent location just 1.5 blocks to the tube and Hyde Park; shopping nearby and plenty of restaurants within walking distance. The hotel is beautiful, however, it is entirely too small for 2 people. We stayed for 5 nights (after already being in london for a week prior on business) and requested a rolling rack to put our clothes as the wardrobe only fit our coats; this made the already tiny room even tighter. We stayed in the Montcalm Club room. Service was great but unlikely stay again due to room size.