Crowne Plaza Suzhou by IHG

Property class: 5 and above
Lakefront hotel with spa, near Jinji Lake

Choose dates to view prices

Crowne Plaza Suzhou by IHG puts you steps from Jinji Lake and features a marina and a free kids' club. Guests can visit the spa to be pampered with massages, facials, or body treatments, and 圣汐Sun Seeker, one of 3 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club. The property is just a short walk to public transportation: Dongfangzhimen Station is 10 minutes and Yanyuqiao Station is 10 minutes.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
$118 nightly
The current price is $126 total
Total with taxes and fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 1 King Bed, Lake View (Jinji)

A hotel room with a large bed, a TV, a dining area, and a view of the sea.

Premium Room, 1 King Bed, Lake View (Jinji)

  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Lake View (Jinji)

A hotel room with two beds, a desk, a chair, a TV, a lamp, and a view of a cityscape and water.

Premium Room, 2 Double Beds, Lake View (Jinji)

  • Lake view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Premium Room, 1 King Bed, Lake View

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a desk, a TV, a mirror, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Accessible

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Lake View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Premium Room, 2 Double Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Club Lounge Access (Captain, Lounge Access)

A modern hotel room with a large bed, a TV mounted on the wall, a sitting area with a chair and a small table, and a large bathtub.

Suite, 1 King Bed, Club Lounge Access (Captain, Lounge Access)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Club Lounge Access (Explorer, Lounge Access)

A modern hotel room with a large bed, a TV, a desk, and a city view.

Suite, 1 King Bed, Club Lounge Access (Explorer, Lounge Access)

  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor, Lounge)

A modern hotel room with a kitchen area, a seating area with a sofa and chairs, a large window with a city view, and a flat-screen TV mounted on the wall.

Suite, 1 King Bed, Club Lounge Access (Navigator, High Floor, Lounge)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a body of water.

Premium Room, 1 King Bed, Accessible, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a bed, a desk, a TV, a mirror, and a bathroom visible through an open door.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc)

A modern hotel room with a large bed, a view of the city, and a balcony with a plant.

Suite, 1 King Bed, Club Lounge Access (Pilot, High Floor, Lounge Acc)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

A modern hotel room with a large bed, a flat-screen TV, a dining area with a view, and a sailboat painting on the wall.

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

A hotel room with a large bed, a smaller bed, a desk, a chair, a TV, and a view of the city.

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

  • Garden view
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

A modern hotel room with a large bed, a flat-screen TV, a dining table, and a large window with a city view.

Premium Room, 1 King Bed, Club Lounge Access (High Floor, Lounge Access)

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a TV, a desk with a chair, and a large window with a view of trees.

Standard Room, 1 King Bed

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

A hotel room with two beds, a TV, a dining table, and a large window with a city view.

Premium Room, 2 Double Beds, Club Lounge Access (High Floor, Lounge Access)

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a wall mural.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Map
168 Xinggang Street, Suzhou, Jiangsu, 215021

What's nearby

  • Jinji Lake - 1 min walk - 0.1 km
  • Suzhou Center Mall - 8 min walk - 0.7 km
  • Gate to the East - 13 min walk - 1.1 km
  • Humble Administrator's Garden - 11 min drive - 6.8 km
  • Shantang Street - 14 min drive - 10.4 km

Getting around

  • Wuxi (WUX-Shuofang) - 53 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 119 min drive
  • Suzhou Railway Station - 18 min drive
  • Yixing High-Speed Railway Station - 27 min drive
  • Suzhou North Station - 31 min drive
  • Dongfangzhimen Station - 10 min walk
  • Yanyuqiao Station - 10 min walk
  • Xinghai Square Station - 18 min walk
  • Train station pick-up (surcharge)

Restaurants

  • ‪T.Boat - ‬6 min walk
  • ‪Sun Seeker - ‬7 min walk
  • ‪苏面坊 - ‬5 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪우양정육식당 - ‬6 min walk

About this property

Crowne Plaza Suzhou by IHG

  • Crowne Plaza Suzhou by IHG puts you steps from Jinji Lake and features a marina and a free kids' club. Guests can visit the spa to be pampered with massages, facials, or body treatments, and 圣汐Sun Seeker, one of 3 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club. The property is just a short walk to public transportation: Dongfangzhimen Station is 10 minutes and Yanyuqiao Station is 10 minutes.

At a glance

Hotel size

    • 388 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite RV/bus/truck parking (fees apply)
    • Free offsite parking nearby

Transfers

    • Train station pick-up

Other information

    • Designated smoking areas

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Reviews

Crowne Plaza Suzhou by IHG Reviews

9.6

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a great variety with many options, including both Chinese and western choices. (11 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

Nice property. Close to the shopping. Great view.
Verified review

10/10 Exceptional

The location is convenient and the view is wonderful. The interior of both the public areas and the room is beautifully designed. The breakfast offers many options with a nice environment.
Verified review

10/10 Exceptional

Crowded on weekends. Great Breakfast. Slow Roujiamo. Very nice hotel with kind people. Always happy to stay.
Verified review

8/10 Very good

Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Verified review

10/10 Exceptional

Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast
Verified review

10/10 Exceptional

Sunny Jiang

Highly recommend, everything’s perfect for family trip!
Verified review

10/10 Exceptional

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Verified review

8/10 Very good

Love it

Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
Verified review

10/10 Exceptional

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Verified review

10/10 Exceptional

Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Verified review

10/10 Exceptional

Some improvements required for excellence

The Crowne plaza Suzhou was very clean. The bed very so comfortable and the room was good. The breakfast was superb. Lots of options both Chinese and western. It is located near a shopping centre and also easy access to the metro. There is a walkway around jinji lake accessible from the hotel. We ate 3 nights in the Prince restaurant in the hotel. On 2 occasions, the food was superb. On our last night, the service was dreadful and we waited over 1 hour for food. We asked for non spicy food but it came out so full of chillies that we couldn’t eat it. We ended up leaving the restaurant, very disappointed. On check in, they did not recognise my hotels.com gold membership. Again, I was very disappointed with that. I hope the hotel fixes these issues as it is a good place to stay.
Outside the hotel.
View from outside.
Verified review

10/10 Exceptional

Nice hotel. Very convenient
Verified review

10/10 Exceptional

excellent location. right next to the shopping center and the lake. very well managed hotel, friendly and helpful stuff. most amenities are free
Verified review

10/10 Exceptional

very well managed hotel. the stuff are super friendly and helpful. most of the amenities are free. excellent breakfast. right by the lake with beautiful lake view and accessible lake side walk
Verified review

10/10 Exceptional

Excellent hotel!
Verified review

10/10 Exceptional

Very polite staff and manager Henry was really helpful. Luxurious rooms and the buffet spread was superb.
Verified review

8/10 Very good

Great location and nice view of the lake. Breakfast selection can be improved.
Verified review

10/10 Exceptional

excellent location next to Suzhou center
Verified review

10/10 Exceptional

Very good
Verified review

10/10 Exceptional

Good
Verified review

8/10 Very good

NA
Verified review

10/10 Exceptional

Next to music fountain
Verified review

10/10 Exceptional

Good
Verified review

10/10 Exceptional

Good
Verified review

10/10 Exceptional

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