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Pan Pacific Suzhou, Suzhou

4.5 starsFor the benefit of our customers, we have provided a rating based on our rating system.
259 Xin Shi RoadSuzhouJiangsu215007China, 800-491-6126

Luxury hotel in Suzhou City Centre with 3 restaurants, spa
  • Free WiFi and free parking
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Excellent4.4 / 5
Pool
Great pool
Vibe
Awesome vibe
WiFi
Good internet service
Amenities
Ordinary amenities
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From 1,010 reviewsTripAdvisor Traveller Rating

Pan Pacific Suzhou, Suzhou

Hotel Info: 866-539-8117

from $78
  • Deluxe Twin
  • Executive Premier Twin Room
  • Pacific Club Twin
  • Premier Twin
  • Superior Room
  • Pacific Club King
  • Premier King
  • Deluxe King
  • Executive Premier King
  • Pacific Club Studio King
  • Standard Room
  • Executive Premier King Room
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 480 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

Also known as

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 175.00 per night

Buffet breakfast is offered for an extra charge of CNY 128 for adults and CNY 68 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 3000 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 18
  • Conference space size (feet) - 15070
  • Conference space size (meters) - 1400
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1999
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include body treatments.

Dining

Garden Brasserie - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Keyaki - This poolside theme restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Pan Pacific Suzhou, Suzhou’s small print

Also known as

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 175.00 per night

Buffet breakfast is offered for an extra charge of CNY 128 for adults and CNY 68 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 3000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Pan Pacific Suzhou, Suzhou

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