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Pan Pacific Suzhou, Suzhou (Suzhou)

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
259 Xin Shi RoadSuzhou (Suzhou)Jiangsu215007China, 800-491-6126

Luxury hotel in Gu Su District with outdoor pool, indoor pool
  • Free WiFi and free parking
Superb4.5 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Vibe
Awesome vibe
94See all 94 Hotels.com reviews
From 1,034 reviewsTripAdvisor Traveller Rating

Pan Pacific Suzhou, Suzhou (Suzhou)

Hotel Info: 866-539-8117

from $101
  • Luxury Room, 2 Twin Beds
  • Premier Room
  • Pacific Club Twin
  • Superior Room, 2 Twin Beds
  • Pacific Club King
  • Superior Room, 1 King Bed
  • Deluxe King Room
  • Deluxe Twin Room
  • Luxury Room, 1 King Bed
  • Executive Premier Room
  • Executive Suite, 1 King Bed

At a glance

Key facts

  • This hotel has 480 rooms
  • This hotel is arranged over 5 floors
  • Staff speak English

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 18
  • Conference space size (feet) - 15070
  • Conference space size (meters) - 1400
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built 1999
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Garden Brasserie - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Keyaki - This poolside theme restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Pan Pacific Suzhou, Suzhou (Suzhou)’s small print

Also known as

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 11 PM.
  • Parking height restrictions apply.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for CNY 175.0 per night

    Buffet breakfast is offered for an extra charge of CNY 128 for adults and CNY 68 for children (approximately)

    Airport shuttle service is offered for an extra charge of CNY 3000 per vehicle (one way)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Pan Pacific Suzhou, Suzhou (Suzhou)

    Landmarks

    • In Gu Su District
    • Suzhou Ancient Grand Canal (5-minute walk)
    • Pan Gate (5-minute walk)
    • Suzhou Embroidery Research Institute (35-minute walk)
    • Master of the Nets Garden (36-minute walk)
    • Metro Shopping Mall (43-minute walk)
    • Suzhou University (2.3 mi / 3.7 km)
    • Xuanmiao Temple (2.4 mi / 3.9 km)

    Getting around

    • Wuxi (WUX-Shuofang) 39-min drive
    • Shanghai (SHA-Hongqiao Intl.) 73-min drive
    • Free self parking
    • Limited parking
    • Airport shuttle (surcharge)

    Pan Pacific Suzhou, Suzhou (Suzhou)

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