All hotels in Suzhou (Jiangsu), China
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Somerset Emerald City Suzhou, Suzhou (prefecture)

4.5 stars
No 436 Changjiang Road Suzhou New DistriSuzhouJiangsu215011China, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.3 / 5
Cleanliness
Clean
Location
Great location
WiFi
Good internet service
Breakfast
Bad breakfast
44See all 44 Hotels.com reviews
From 64 reviewsTripAdvisor Traveller Rating

Somerset Emerald City Suzhou, Suzhou (prefecture)

Hotel Info: 866-539-8117

from $62
  • Premier Room, 1 Bedroom
  • Premier Studio, 1 Double Bed
  • Premier Room, 2 Bedrooms
  • Executive Room, 1 Bedroom
  • Executive Room, 2 Bedrooms
  • Premier Room, 3 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Somerset Emerald
  • Somerset Emerald City Suzhou
  • Somerset Emerald Hotel
  • Somerset Emerald Hotel Suzhou City

Optional extras

Rollaway beds are available for CNY 198 per night

Breakfast is offered for an extra charge of CNY 83 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 650 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate dining area
  • Balcony
Freshen up
  • Second bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Residence Lounge - This restaurant serves breakfast only.

Somerset Emerald City Suzhou, Suzhou (prefecture)’s small print

Also known as

  • Somerset Emerald
  • Somerset Emerald City Suzhou
  • Somerset Emerald Hotel
  • Somerset Emerald Hotel Suzhou City

Optional extras

Rollaway beds are available for CNY 198 per night

Breakfast is offered for an extra charge of CNY 83 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 650 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 44 reviews

Somerset Emerald City Suzhou, Suzhou (prefecture)
Outstanding5.0 / 5
Suzhou gem
Great place to stay, lots of food options in the attached shopping mall. Grocery store and excellent food court on lower level. Very good breakfast at the hotel but a little overpriced at 72 RMB. A bit far from metro, but taxis are very cheap and a good way to get around Suzhou. Had one bedroom unit which included kitchen. Spacious, modern and clean.
4 night romance trip
Somerset Emerald City Suzhou, Suzhou (prefecture)
Outstanding5.0 / 5
Great location for a decent price.
We enjoy our time at this property. Customer service was excellent, and all of the front desk agents went the extra mile to help us on any needs. Breakfast was decent and fresh. Location is a plus here, the hotel is attached to a shopping mall. There is a KFC and Pizza Hut at walking distance in case you are home sick (USA). My only complaint is the internet, is too slow. Other than that, everything was nice, good price for an excellent location.
3 night family trip
Somerset Emerald City Suzhou, Suzhou (prefecture)
Outstanding5.0 / 5
Great
Cleanliness of room Quality of service with 2 thumbs up
3 night business trip
Somerset Emerald City Suzhou, Suzhou (prefecture)
Excellent4.0 / 5
Bed conditions
clean and good but bed conditions is worst. HOtel needs to change comfortable bed.
3 night business trip
Somerset Emerald City Suzhou, Suzhou (prefecture)
Outstanding5.0 / 5
Two thumbs up
clean, friendly staffs and is convenient.
3 night business trip

See all reviews

Somerset Emerald City Suzhou, Suzhou (prefecture)

Is the description of this hotel not correct? Tell us