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Paradox Kunshan

Photo gallery for Paradox Kunshan

Indoor pool, outdoor pool
2 restaurants, breakfast served
Separate tub and shower, deep soaking tub, rainfall showerhead
2 restaurants, breakfast served

Overview of Paradox Kunshan

Paradox Kunshan

4.5 star property
Luxury hotel with outdoor pool, connected to a shopping center, near Tinglin Park
8.6 out of 10 Fabulous
8.6/10 Fabulous

80 verified guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Internet access
  • Restaurant
The price is $113
Price available on 5/29/2023
387 Qianjin Zhong Road, Kunshan, Suzhou, Jiangsu, 215300
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • Limo/town car service
For families
  • Children stay free
  • Supervised childcare (surcharge)
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
  • Garden

Room options

About this area

What's nearby

  • In Kunshan

Getting around

  • Hongqiao International Airport (SHA) - 58 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 67 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)


  • 昌庆宫韩国料理 - 9 min walk
  • 休闲酒吧 - 7 min walk
  • 盛世佳人酒吧 - 6 min walk
  • 两岸咖啡昆山总店 - 5 min walk
  • 贵族世家牛排 - 4 min walk

About this property

Paradox Kunshan

Paradox Kunshan offers an airport shuttle (available 24 hours) for CNY 680 per vehicle roundtrip. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Cafe Swiss, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and WiFi get good marks from fellow travelers.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 384 rooms
  • Arranged over 22 floors


  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Due to COVID-19 restrictions, certain toiletries are not available until further notice.
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 (issued within 48 before arrival) to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*


  • Pets not allowed


  • Free wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Onsite valet parking (fees apply)
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*
  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (10742 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • An indoor pool


  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.
Chinese Paradise - This restaurant serves lunch and dinner. Open daily.
Cafe swiss - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately CNY 98 per person
  • Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (roundtrip)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge


  • Valet parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).


Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Kunshan Swissotel
Swissotel Hotel Kunshan
Swissotel Kunshan
Swissotel Kunshan Hotel
Swissotel Hotel Kunshan
Swissotel Kunshan Hotel Kunshan
Swissotel Kunshan
Paradox Kunshan Hotel
Paradox Kunshan Suzhou
Paradox Kunshan Hotel Suzhou

Frequently asked questions

Does Paradox Kunshan offer free cancellation for a full refund?
Yes, Paradox Kunshan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Paradox Kunshan?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Paradox Kunshan on May 29, 2023 start from $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Paradox Kunshan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Paradox Kunshan?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Paradox Kunshan?
Sorry, pets aren't allowed.
Is parking offered on site at Paradox Kunshan?
Yes, there's free self parking.
Is airport shuttle service offered by Paradox Kunshan?
Yes, an airport shuttle is available. The charge is CNY 680 per vehicle roundtrip.
What are the check-in and check-out times at Paradox Kunshan?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Paradox Kunshan and nearby?
Paradox Kunshan has an outdoor pool and a garden.
Are there restaurants at or near Paradox Kunshan?
Yes, there are 2 onsite restaurants.
Does Paradox Kunshan have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Paradox Kunshan like?
Paradox Kunshan puts you in Kunshan, in the heart of Suzhou. Popular attractions include Wanda Plaza Kunshan, which is 4 minutes away by car.







Staff & service




Property conditions & facilities


6/10 Good

Okay one night stay.
The Swisshotel KS is a bit outdated and could use an upgrade. It is a good price and is in a central location, but if you want a more up to date hotel look elsewhere.
Andrew, 1-night business trip
Verified guest review

8/10 Very Good

Recommended Hotel
Very nice hotel with a good price. Breakfast is intercontinental with many options, for all tastes. Gym well equipped with cool atmosphere and view for the lake.
Marcelo, 4-night business trip
Verified guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Stay at Swissotel Feb 14-15 Night, Kunshan, China
On a Business Trip to Kunshan, the stay at Swissotel, Kunshan was nice & comfortable. The area was very good with a few restaurants and shops nearby. The hotel ambiance was very good, the staff spoke & understood reasonable amount of English and were courteous. The rooms were neat & clean. The two minor irritants were: Breakfast was expensive - almost to the level of rates charged in Hotels in downtown Shanghai and the room deposit was RMB 500/person/night. I would rate the experience as an 4.25 out of 5 and would definitely confider staying there once again for any future trips.
Ganesh, 2-night business trip
Verified guest review

10/10 Exceptional

great hotel
we were on bussinesse travelle. a very nice hotel. the service was excellent - reach and amazing. the room was spacious and inviting
1-night business trip
Verified guest review

10/10 Exceptional

I have stayed at this hotel many times. i highly recommend this hotel.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic Stay
I usually stay at the Kunshan Marriot, but this trip decided to try something new based on a co-workers recommendation. I will say for the small additional cost, this is a far greater stay. The breakfest was fantastic and covered western to Chinese and beyond. The bar was great, and the executive lounge was worth it with free drinks (including serve yourself whiskey, gin, vodka, etc) at happy hour and a great spread of snacks. Note you can get breakfest here as well. Rooms were great, wifi was solid and in your room you can gain access to a HK IP so google, etc work and overall very satisfied and will return on my future trips.
8-night business trip
Verified guest review

8/10 Very Good

Favorite stay in Kunshan
Comfortable beds! Executive Lounge a plus.
5-night business trip
Verified guest review

10/10 Exceptional

Excellent hotel and friendly GM. They have very good personalized service. Great view and nice extras like a proper coffee machine with a few expresso capsules.
Adam, 1-night business trip
Verified guest review

2/10 Poor

Rooms get 80F+ during the evening
They turn the AC OFF at night during they evening for the entire building. Its been 85F+ every day and they still turn the AC off for the entire building. Even if you have your room controls set high/cold its 77F+ by 11:00pm. Don't stay here unless you light to sweat at night and wake up around 3:00pm every night. My entire group of 6 people in 6 different rooms said they won't stay here again. Ive stayed at rooms across China for 10 years and this is a trend with low-end hotel chains here. If you want to sleep the night, go somewhere else. If it wasn't for this AC issue, it would be a fantastic hotel.
Verified guest review