Hotel Sierra Resort Hakuba

Property class: 4
Mountain hotel with 2 restaurants, near Tsugaike Ski Resort

Choose dates to view prices

When you stay at Hotel Sierra Resort Hakuba, you'll be just a 5-minute drive from Tsugaike Ski Resort and Hakuba Iwatake Ski Resort. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at メインダイニング, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include a snack bar/deli, a terrace, and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
$272 nightly
The current price is $310 total
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grand Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a sofa, and a window with curtains.

Grand Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Grand Double Room, Non Smoking

A hotel room with a large bed, a sofa, a small table, two bedside lamps, and a view of greenery through large windows.

Grand Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Junior Suite, Non Smoking

A hotel room with a bed, desk, chair, television, fireplace, and a lamp.

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Non Smoking

A modern interior with a sofa, a coffee table, a TV, and a large window.

Superior Room, Non Smoking

  • 614 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Suite, Non Smoking

A modern living room with a sofa, a coffee table, and a wooden cabinet.

Executive Suite, Non Smoking

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

Similar properties

A hot tub with a view of trees and a modern building in the background.
Holiday Inn Resort Kuroyon by IHG
Omachi
  • Onsen
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 205 reviews
$92 nightly
The price is $103
Nov 23 - Nov 24
Holiday Inn Resort Kuroyon by IHG
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
14863-6 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301

What's nearby

  • Tsugaike Ski Resort - 3 min drive - 1.4 km
  • Saera ski resort Oze - 3 min drive - 1.4 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 2.4 km
  • Hakuba Happo-One Ski Area - 9 min drive - 7.0 km
  • Happo One Sakka Ski Lift - 12 min drive - 8.3 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 108 min drive
  • Hakuba Station - 11 min drive
  • Chikuni Station - 16 min drive
  • Nakatsuchi Station - 23 min drive

Restaurants

  • ‪CHAVATY HAKUBA - ‬8 min drive
  • ‪TSUGA BASE - ‬3 min drive
  • ‪ホワイトプラザ - ‬3 min drive
  • ‪Shesha - ‬7 min drive
  • ‪バーガーキング - ‬6 min drive

About this property

Hotel Sierra Resort Hakuba

  • When you stay at Hotel Sierra Resort Hakuba, you'll be just a 5-minute drive from Tsugaike Ski Resort and Hakuba Iwatake Ski Resort. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at メインダイニング, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include a snack bar/deli, a terrace, and a garden.

At a glance

Hotel size

    • 74 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 8:00 PM
    • Late check-in subject to availability
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Sierra Resort Hakuba Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food options, including breakfast, dinner, and late-night snacks, with many guests praising the quality and variety of the meals. (10 reviews)
  • Breakfast was abundant, delicious, and had something for everyone. (7 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Room
Breakfast
Lounge
View

Reviews

Verified review

10/10 Exceptional

Clean rooms, friendly staff and overall amazing property! The amenities were wonderful! There are both private and shared onsens you can take advantage of, complimentary happy hour drinks and snacks, massage chairs, and a complimentary shuttle that you can reserve spots on to take you through the town and slopes!
Verified review

8/10 Very good

The property is nice, the onsen is a terrific feature and the staff were excellent and helpful with our many questions for inbound/outbound travel. However, for upwards of $400 per night, the dining options were rather basic and, given the hotel's somewhat remote location, the sporadic shuttle schedule and drop-off locations made the ski resorts somewhat of a challenge to reach.
Verified review

10/10 Exceptional

Great property, staff and experience
Verified review

10/10 Exceptional

Nice scenic location. Great service, complementary food and drink option throughout the day. Great private onsens as well.
Verified review

10/10 Exceptional

Beautiful property. Wonderful breakfast and Onsen. Inccredibly relaxing.
Verified review

8/10 Very good

Serene environment with unexpected services like complimentary beverages and snacks at the lounge and lobby
Verified review

10/10 Exceptional

The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm.
Verified review

8/10 Very good

This property was beautiful and very clean. Staff are super friendly and accomodating. It is a bit out the way from main areas of Hakuba. However, the hotel does have a shuttle bus, only on a limited schedule though.
Verified review

10/10 Exceptional

Love the Onsens

The resort was first class. We loved the Onsen which they had both private and public. They had no restrictions on Tattoos. The breakfast was great and we saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon.
Verified review

10/10 Exceptional

We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back!
Verified review

8/10 Very good

Very Nice resort with 3 (different) private Onsen hotspring baths and 1 public. Breakfast and dinner were all ok, the rooms are spacious, but too few closets. There was a lounge with free drinks, coffee, tea and snacks and an entertainment room with darts and pool table. The entertainment room, where many guests want to spend some relaxing time after a long day skiing was however closed from 17-22 when people want to enjoy it. We had dinner once at the resort and it was really good,
Verified review

10/10 Exceptional

My partner and I were absolutely blown away when we arrived at this property in the middle of a snow season. I can’t even describe it beauty. Everything was conveniently, with a light lunch/dinner provided at no charge. It was so nice to come home from a day at the slopes and eat amazing warm food! They also provide afternoon tea with wine, where you can overlook a gorgeous view. Complimentary private onsens was another highlight. The rooms were spacious, very clean and had heated floors. Transport to town and ski resorts was so easy, as was hitting ski gear. We will definitely be back!
Verified review

8/10 Very good

The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of town and Aside from the lack of transportation coordination and the fact that the hotel charged me an additional $500 at checkout for my kids lodging and food (which I thought I had paid through the high Expedia price of $1,600 for 2 nights) there was much that was good about the hotel. We loved our beautiful dinners and breakfast buffets, the room was spacious and comfortable, the complimentary wine at happy hour in the lounge was lovely. But in the end, the very high price per night for the 4 of us paired with the stress on our departure day (which we began talking with the hotel staff about the afternoon prior) made for a less than perfect experience.
Verified review

10/10 Exceptional

Amazing place to stay. Absolutely will be back
Verified review

10/10 Exceptional

Everything is perfect. One of the best hotels I have been visited!
Verified review

10/10 Exceptional

A great place to stay. The shuttle to the door, close proximity to the snowfields, onsen when we returned from a day on the snow, welcome drinks each day, a hot soup or curry available on return and friendly staff who were very helpful made our stay outstanding. Definitely recommend.
Verified review

10/10 Exceptional

We had a wonderful time! The property is beautiful and the bus is easy to get to dinner and back. We struggled with the room being a bit hot but overall would stay again.
Verified review

10/10 Exceptional

The shuttle bus that stops at Sierra is limited, but is enough. Overall experience is very good, much better than other places I stayed at Hakuba.
Verified review

10/10 Exceptional

Amazing property, onsen, happy hour. Shuttle service however could have more times, frequency, or on demand service.
Verified review

10/10 Exceptional

Best ski hotel I ever stayed. Every staff we encountered are warm and friendly. Private Onsen and breakfast is awesome as well. Tons of complimentary food/snacks/drinks across the property. 10/10 best experience.
Verified review

10/10 Exceptional

Low density, comfortable and relaxing environment
Verified review

10/10 Exceptional

Fantastic property, quaint feeling, great amenities. The room is a bit dated and pillows and bed is rock solid hard. But the hotel has many other qualities that make up. The view of the natural surroundings is amazing. The Onsen private and non private was great. Staff tried really hard to make the best stay possible. Was nice to have a tea lounge to sit in daily, unlimited natural water and apple juice and some hot wine. They have a light snack canteen, that free until 8pm, at this point what’s the need for a convenience store everything is at your fingertips here. I had a great stay and can’t wait to come back again.
Verified review

6/10 Good

I booked this property for the sole purpose of snow sports in Hakuba. However, I feel this property is not designed and build for winter season. To access the rooms from the main building (lobby, restaurants etc), one has to walk through an unheated walkway, expose to the cold and wind. Imagine doing this at -6 degrees temperature. The snow equipment storage is an after-thought. It is a container situated outside on the driveway. It is not a dry room and to access the snow equipment, one has to be expose to the elements again. (this time, there are no shelters to protect the guest).
Verified review

8/10 Very good

Really loved the incredibly welcoming and hospitable staff at the hotel who went out of their way to make us feel at home and make the stay as enjoyable as possible. Although the rooms are basic, the rest of the hotel has every modern comfort. The big downside is the location - the hotel is miles from the town so you're reliant upon taxis ($40 each way to dinner) and infrequent shuttle buses to the snow fields and town. This really made it very limiting so we mostly dined at the hotel restaurant as it was much easier than trying to wait for infrequent scheduled shuttles. The French fixed menu was excellent every time - with impeccable service. However, surprisingly both the service and quality of the Western a-la-carte menu (at the same restaurant) was much much lower and quite disappointing. Overall I enjoyed the hotel but would likely pick another next time simply due to the inconvenience of the location. If the frequency of the shuttle buses were doubled, that might encourage me to return. Either way, I'd like to pass on my sincere thanks to the staff for being so friendly and making the stay very enjoyable.
Verified review

10/10 Exceptional

超棒的渡假酒店, 整體環境很棒, 房間寬敞以及早餐也很豐盛美味!