Hotel Felix Chicago, Chicago

Poor quality stay for the value

Clean, convenient, but small room. About normal for Chicago but really tight. Staff very informative and personable, helpful. Room was clean. No tub or hot tub or coffee in room.

Enjoyed Hotel Felix very much. Positives - free wifi, location is excellent, room was comfortable and clean, staff was excellent, restaurant on premises is quite good. Negatives - Needs updating in general, furniture and walls are somewhat damaged, ice machines (several) do not work, small rooms and desk for work (not horrible but worth noting).

Rooms were much smaller than the images depicted.

The room and bathroom were very clean. The bed was comfortable. The pillows were all soft (none with support). The room was so small that we had trouble finding a place to put our one carry-on sized bag. If we would have had a duffle bad or full suitcase, there would not have been a place to put it without tripping over it. The hotel feels upscale at first, but has signs of wear (the corner of the fountain in the lobby was falling apart, the bathrobe in our bathroom was frayed, etc). The staff were fantastic. Parking is extra, and the street outside the hotel was very crowded trying to get through to the city lot. We ended up valet parking ($60, which included the parking lot fees).