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Photo gallery for Awanoyu

Japanese-Style Deluxe Room | Minibar, in-room safe, desk, free WiFi
Japanese-Style Superior Room | Minibar, in-room safe, desk, free WiFi
Japanese-Style  Room with Balcony-Non-Smoking | Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Overview of Awanoyu


3.5 star property
3.5-star Matsumoto ryokan with restaurant

8.8/10 Fabulous

22 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
The price is $353
Price available on 12/5/2022
Azumi 4181, Matsumoto, Nagano, 390-1515
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Coffee shop/cafe
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Water dispenser
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Minibar

Room options

About this area

What's nearby

  • Shinhotaka Ropeway - 33 min drive

Getting around

  • Shin Shimashima Station - 42 min drive
  • Shiojiri Station - 45 min drive
  • Narai Station - 47 min drive


  • Oshokujidokoro Kyudo - 17 min walk
  • Oasis - 13 min drive
  • Maple - 13 min drive
  • Sambondaki Rest House - 14 min drive
  • Restaulant Norikura - 14 min drive

About this property


Awanoyu is a great choice for a stay in Matsumoto. Guests can indulge in massages, and Hana serves Japanese cuisine.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms


  • Check-in time from 3 PM - 6 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Water dispenser

What to do

  • Hot springs
  • Karaoke

Working away

  • Meeting rooms


  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.


Hana - This restaurant specializes in Japanese cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts cash.

Also known as

Awanoyu Inn Matsumoto
Awanoyu Inn
Awanoyu Matsumoto
Awanoyu Hotel Matsumoto
Awanoyu Ryokan
Awanoyu Matsumoto
Awanoyu Ryokan Matsumoto

Frequently asked questions

Does Awanoyu offer free cancellation for a full refund?
Yes, Awanoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Awanoyu?
As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Awanoyu on Dec 5, 2022 start from $353, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Awanoyu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Awanoyu?
Sorry, pets aren't allowed.
Is parking offered on site at Awanoyu?
Yes, there's free self parking.
What are the check-in and check-out times at Awanoyu?
You can check in from 3 PM - 6 PM. Check-out time is 10 AM.
What is there to do at Awanoyu and nearby?
Onsite recreation at Awanoyu includes hot springs.
Are there restaurants at or near Awanoyu?
Yes, Hana offers Japanese cuisine. Nearby restaurants include Oasis (4.2 mi), Maple (4.3 mi), and Sambondaki Rest House (4.4 mi).
What's the area around Awanoyu like?
Awanoyu is located a short 18-minute walk from Norikura Plateau.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

Good service and excellent dinner and breakfast.
Good value for money considering the food, room space and condition and the excellent services.The onset spa is exceptional good. We enjoy the stay so much.
Verified Expedia guest review

8/10 Very Good

Great customer service! A very traditiona Japanese experience that everyone should have. Location was superb. We were in the mountains surrounded by snow in April!
Verified Expedia guest review

10/10 Exceptional

接客、お風呂、お料理と 全て良かったです。
MIKIO, 1-night trip
Verified guest review

8/10 Very Good

MITSUKO, 1-night family trip
Verified guest review

10/10 Exceptional

KEISUKE, 1-night trip
Verified guest review

10/10 Exceptional

masahiko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mai, 1-night trip
Verified Expedia guest review

10/10 Exceptional

ABE, 1-night trip
Verified guest review

8/10 Very Good

到着が遅くなりましたが、快く迎えてくれて嬉しかったです。 お部屋もキレイで広くて良かったですが、お風呂にドライヤーが無くてびっくりしました。旅館の人に聞くと、コロナ対策で何も置いていないとのことでした。 お風呂に入る前に気づいたので良かったですが、先に教えて欲しかったです。 お部屋にティッシュが無いのも残念でした。 帰りに上高地の行き方を聞くと、とても丁寧に教えてくださり、大変助かりました。
KIMIKO, 1-night trip with friends
Verified guest review

4/10 Fair

何度も日帰り入浴で訪れていた有名な混浴の露天風呂は広くて気持ち良いです。滞在して良かったのは、時間に縛られずに入れること。 食事は美味しくありません。 また、建物も古めであまり綺麗とは言い難いです。 強気の価格設定で、ぶっちゃけ宿泊はオススメしません。 白骨温泉には他にも良いお宿があります。 日帰り入浴を数回経験するくらいで十分です。
1-night family trip
Verified guest review