Heritance Tea Factory

Property class: 5 and above
Luxury hotel in Kandapola with spa and restaurant

Choose dates to view prices

When visiting Kandapola, Heritance Tea Factory is a great choice to consider. Guests can indulge in massages at the spa, and Kenmare Restaurant serves breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this luxurious hotel.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
$180 nightly
The total price is $214
Oct 31 - Nov 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room (Executive Floor)

A hotel room with a large bed, a desk with a lamp, a chair, and a view of greenery through the window.

Deluxe Room (Executive Floor)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Flowerdew)

A bedroom with a large bed, a view of the outdoors through a window, and a painting on the wall.

Suite (Flowerdew)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a bed, a chair, a television, and a framed certificate on the wall.

Junior Suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A hotel room with a wooden bed, a desk with a lamp, a chair, and a framed picture on the wall.

Premium Room, 1 King Bed

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room

A hotel room with a wooden bed, a desk with a lamp, a chair, and a framed picture on the wall.

Premium Twin Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Superior Room, 1 King Bed

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with curtains.

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Triple Room

A hotel room with two beds, a desk, chairs, a telephone, and a framed picture on the wall.

Superior Triple Room

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Kandapola Nuwara Eliya, Kandapola

What's nearby

  • Pedro Tea Factory - 17 min drive - 10.2 km
  • Lover's Leap Waterfall - 21 min drive - 12.8 km
  • Assemblies of God Church Nuwara Eliya - 21 min drive - 13.5 km
  • Lake Gregory - 22 min drive - 13.1 km
  • Nuwara Eliya Golf Club - 23 min drive - 14.6 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 66.1 miles/106.3 km
  • Haputale Railway Station - 76 min drive
  • Ella Railway Station - 80 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Noshers - ‬21 min drive
  • ‪Barista - ‬22 min drive
  • ‪Indian Summer Restaurant - ‬22 min drive
  • ‪Grand Indian Restaurant - ‬22 min drive
  • ‪Adman's - ‬24 min drive

About this property

Heritance Tea Factory

  • When visiting Kandapola, Heritance Tea Factory is a great choice to consider. Guests can indulge in massages at the spa, and Kenmare Restaurant serves breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this luxurious hotel.

At a glance

Hotel size

    • 50 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas

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Reviews

Heritance Tea Factory Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served excellent food with a variety of options, including a delicious buffet and à la carte dishes. (10 reviews)
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Popular mentions

Room
Food
Location
Service staff
Water

Reviews

Verified review

10/10 Exceptional

Lovely hotel, amazing history and features. Gardens are spectacular, views are great and small tea factory is a lovely touch. Food could be better (ate dinner and breakfast) but overall a lovely hotel with great heritage.
Verified review

10/10 Exceptional

Tea tour and tasting was a must-do experience! Dinner in the train car was amazing! Service was great and food was excellent!
Verified review

10/10 Exceptional

The staff were incredibly welcoming, we had a great time. The hotel is located in a remote area, so many
Verified review

10/10 Exceptional

It’s an exclusive place , very good for relaxing
Verified review

10/10 Exceptional

Just a magical stay at the Heritance Tea Factory. You definitely come here to stay here for a bit as it's not near the main road, but it's so peaceful and bucolic. The sunrise over the tea fields was spectacular, but the highlight for the kids was tea picking and the dinner in the railcar. We stayed in the Flowerdew Suite, which was enormous, but the only slight gripe is that I booked for 2 adults and 2 kids and realistically there was only the one king bed and a sofa, and since the kids wants to sleep together, they decided to sleep on the floor. They actually had no complaints and said it was comfortable so we let it be.
Verified review

10/10 Exceptional

Everything was outstanding, the staff was friendly, extremely polite and made sure everything was to our liking. We splurged in the dinner train experience. It was well worth the extra. The experience will forever be forged in our hearts and memories..if you can afford , take the time or value a different experience go for it ♥️
Verified review

10/10 Exceptional

Tea heaven in unique hotel

A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside
Verified review

10/10 Exceptional

The room is comfortable but a bit dated. The bath tub needs to be replaced as it was stained and cracked. But the rest of the hotel was lovely with such a beautiful story behind. Food was great and the views and surroundings stunning. Interesting to see how the tea is made and that you use the same branch for black, green and silver tea. However, the car journey from Colombo was horrible with small, windy roads and it was easy to get car sick for 6 hrs drive - one way😱
Verified review

10/10 Exceptional

Everyone was so helpful and answered any request right away.
Verified review

8/10 Very good

I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel. Everyone is so kind, welcoming and helpful. I took the nature walk with Mohan and he is very knowledgeable and has the best photography skills! I also did the Pekoe trail with Mutu, the kindest man who showed me all about the flora and fauna, and taught me some local languages. We had the best laugh! Thank you team!
Verified review

8/10 Very good

Historic building but personally felt some modernization could be done without compromising the aesthetic qualities for example automate closing of the elevator doors. Also the access path to the property should be widened and resurfaced for safety reasons. Beautiful gardens and friendly helpful staff are redeeming features
Verified review

10/10 Exceptional

The property is amazing, and I was especially fascinated by the old elevator. Both the dinner buffet and breakfast were excellent. Be sure to try the "curd" — a yogurt-like dish made from buffalo milk. There are plenty of activity options (for an additional fee), and I especially enjoyed tea plucking while wearing a saree. The staff were all helpful. The room wasn’t too spacious but was clean and nicely decorated.
Verified review

8/10 Very good

This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.
Verified review

8/10 Very good

Heritance tea factory thank you

If you enjoy fantastic landscapes, history and excellent service, this is the perfect place for you. Our welcome to this remarkable building was warm and very professional. The reception, restaurant and bar have been restored from a factory ,impeccably with style, class and sympathy. We were showed to the room via an orginal factory evelator. I loved the bedroom it was comfortable and cosy. Can I add it is very colonial, some would say dated, but I would disagree, and the hotels pictures of the room were accurate. We ate a very good buffet dinner accompied with impeccable service. I would like to add I am an engineer and for me it was a unique experience in a breathtaking landscape. But you will noitce there are no pictures of the bathrooms on the website. There is no getting around it, the bathroom needed a refurb and if you like modern day sharp hotels it may spoil your stay. But we thought overall it was amazing and we would not have missed the experience. Thank you to everyone at this unique hotel.
Verified review

10/10 Exceptional

VERY GOOD HOTEL 100% RECOMENDED
Verified review

10/10 Exceptional

Was incredible hotel
Verified review

10/10 Exceptional

Very unique stay in a heritage building. Staff amazing.
Verified review

8/10 Very good

We loved the tiny working tea factory.
Verified review

10/10 Exceptional

The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.
Verified review

8/10 Very good

Must go place when visiting Sri Lanka

Beautiful property with amazing concept of preserving history. We were really impressed with the building and story. We loved the tea picking experience. Would like to suggest to the hotel to create an non profit to help the community near by and have the guests visit and help on the non profit, this way you will be able to attract more people.
Verified review

10/10 Exceptional

Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.
Verified review

8/10 Very good

The hotel is good and the surroundings are great but the value for what you pay to stay at Heritance is not reflected in the amenities in the rooms so definitely overpriced!!
Verified review

10/10 Exceptional

A great experience.

A lovely stay at the Heritance Tea Factory. It's a repurposed tea estate factory, with just 50 rooms. Great service, and good a la carte options. Tea here is super, but coffee drinkers will be disappointed.
Verified review

6/10 Good

Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Verified review

10/10 Exceptional

Beautiful hotel. Quiet and tranquil location.

Wonderful hotel. Rich history and very well/tastefully kept. Staff are very warm and helpful. The grounds are beautiful; garden, mini tea factory and surrounding tea fields. Dinner and breakfast were delicious (rice and curry is a real feast). Really nice and comfortable room, great view too. While it makes for a scenic location, the only downside is access to hotel. Small, uneven road makes hard for car travel. We intended on going out into town in the evening for dinner but thick fog came in and as it got dark we didn’t think it would be very safe/practical to start driving off again. So we had dinner at the hotel which was also very nice.