All hotels in Kandy, Sri Lanka
1 room, 2 adults
You can collect® Rewards nights here

Cinnamon Citadel Kandy, Kandy

4-star4 stars
124, Srimath Kuda Ratwatte MawathaKandySri Lanka

4-star hotel in Kandy with 2 restaurants, outdoor pool
  • Free WiFi and free parking
Very Good8.4
Great pool
Tasty breakfast
Bar and Beverages
Bar is awesome
Wellness Area
Wellness & sports facilities could be improved
110See all 110 reviews
From 2,702 reviewsTripAdvisor Traveller Rating

Cinnamon Citadel Kandy, Kandy

from $69
  • XXDeletedXX
  • Superior Single Room, 1 Twin Bed
  • Superior Double Room
  • Superior Triple Room
  • Deluxe Single Room, 1 Twin Bed
  • Deluxe Double Room
  • Deluxe Triple Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 2:30 PM-2:30 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa services on site
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • One meeting room
  • Tours/ticket assistance
  • Laundry facilities
  • Number of buildings/towers - 3
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Vel Eliya - This buffet restaurant serves breakfast, lunch, and dinner.

Mahaveli Eliya - This fine-dining restaurant overlooks the garden and specializes in local cuisine. Guests can enjoy drinks at the bar.

Giri Sikara Lounge - This bar overlooks the pool.

Pool Bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cinnamon Citadel Kandy, Kandy’s small print

Also known as

  • Cinnamon Citadel
  • Chaaya Citadel Kandy Hotel Kandy
  • Kandy Chaaya Citadel Hotel
  • Cinnamon Citadel Kandy Hotel
  • Cinnamon Citadel Hotel
  • Cinnamon Citadel Hotel Kandy
  • Cinnamon Citadel Kandy
  • Cinnamon Kandy
  • Citadel Kandy
  • Kandy Cinnamon Citadel
  • Kandy Citadel
  • Chaaya Citadel Hotel Kandy


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 50 per night

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Cinnamon Citadel Kandy, Kandy


  • Asgiri Maha Viharaya - 39 min walk
  • Bahirawa Buddah - 1.9 mi / 3 km
  • Royal Palace of Kandy - 1.9 mi / 3.1 km
  • Kandy Clock Tower - 2.1 mi / 3.4 km
  • Asgiriya Stadium - 2.3 mi / 3.7 km
  • Devales - 2.3 mi / 3.7 km
  • Kanday Monasteries - 2.3 mi / 3.7 km
  • Natha Devale - 2.4 mi / 3.8 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 120 min drive
  • Free self parking

Recent reviews

Very Good 8.4 From 110 reviews

Cinnamon Citadel Kandy, Kandy
Nice stay *****
Nice view clean room with good wifi coverage great place to relax.
A Traveler, us1 night trip
Cinnamon Citadel Kandy, Kandy
Very Good8.0
Beautiful lush surroundings
Beautiful location with river in the back. Very good breakfast. Rooms were spacious. The only reason I reduced my rating is because check in was very slow! They ask you to be seated and then they forget about you! Wasting 30 min waiting to check in is not what I would call exelent!
vijeyakumari, us1 night romance trip
Cinnamon Citadel Kandy, Kandy
Very Good8.0
Family Stay
Great location, View, Poor customer service at the front desk and Pool Bar.
A Traveler, us1 night family trip
Cinnamon Citadel Kandy, Kandy
Cinnamon Citadel we love you!
We stayed here for 2 nights and found it to be very comfortable and pleasant. Our room was in the middle section overlooking the pool and had a lovely terrace with a view of the river. The staff were all helpful and friendly and breakfast was delicious with lots of choice. The hotel is a little way out from the town but very peaceful and surrounded by lovely scenery. We had dinner in the little cafe next to the pool and enjoyed it and on our last night, we sat in the open bar area and had cocktails while listening to a singer strangle a few songs. All part of the fun though, and we would definitely stay here again.
jean, au2 night trip
Cinnamon Citadel Kandy, Kandy
Overall the hotel was OK. It had a beautiful location by the river. The staff were great: very helpful and accommodating. As I mentioned in the check-in review, I requested a change in room because of noise and the reception lady was very helpful. I had a concern at check out when I was not given a receipt, and the receptionist Adithya was quick to address and allay my concerns. I was also surprised by a cake in my room on my birthday, which was a lovely gesture and much appreciated. What let the hotel down was that the rooms are old and require a refurbishment. Some of the furniture had broken down. Noise insulation was also poor, and it is easy to hear your neighbours. The food options were mixed. Cafe C was nice, but the buffet restaurant was disappointing -everything was overcooked and lacklustre. Overall an acceptable experience. Not great, but not awful either.
wei yen, sg2 night trip with friends

See all reviews

Cinnamon Citadel Kandy, Kandy

Is the description of this hotel not correct? Tell us