The Parkgate Hotel

Property class: 4

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional

Art Deco glamour in Cardiff’s center

The Parkgate Hotel welcomes guests into a grand Art Deco lobby with a soaring blue vaulted ceiling, dark wood walls, and chandeliers above plush leather seating. Days can begin in the relaxed Cwrt Lounge with pastries and breakfast rolls, then drift into cakes, tapas, fine wines, and champagnes as the mood shifts. When it is time to reset, the adults-only rooftop spa offers skyline views from the hydrotherapy infinity pool through floor-to-ceiling windows.
VIP Access

  • Rooftop thermal circuit

    Hydrotherapy pool, volcanic heat zones, sauna and steam room, plus heated beds.

  • Dining with polish

    A Michelin Guide listed brasserie for British-inspired lunches and dinners.

  • Stadium-side access

    Take a dedicated lift from a private wing straight into Principality Stadium.
$139 nightly
The total price is $167
Oct 25 - Oct 26
Total with taxes and fees

Amenities

  • Exclusive Signature Collection adults-only floor experiences.
  • Personalized pillow menu for tailored sleep.
  • In-room yoga kit with guided sessions.
  • Far-reaching city views from The Tower Suite.
  • Cutting-edge Technogym fitness room for residents.
  • Seven-minute walk to Cardiff Central rail.
These property details are summarized by AI

Why we love this property

Work meets relaxation
Located in the business district and city center, this hotel offers meeting rooms and workstations. The spa features massages, body treatments, and a gym.
Feast for every taste
This hotel offers a tantalizing trio of dining options: a restaurant, cafe, and bar. Morning feasts await with the delicious buffet breakfast.
Relaxation sanctuary
Luxury spa features couples' treatment rooms, massages, facials, and body services. Guests enjoy sauna, steam room, and fitness facilities.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a desk, and a chair.

Standard Double or Twin Room

9.4 out of 10
Exceptional
(30 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a round table with chairs, a view of the city through large windows, and a decorative wall panel.

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(30 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

A hotel room with a large bed, a sofa, a small table, and a window with curtains.

Deluxe Junior Suite

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

A modern hotel room with a large bed, a bench, a nightstand, and a window with curtains.

Superior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

A modern hotel room with a large bed, a bench, a sofa, and a dining table.

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

A modern hotel room with a large bed, a separate bathroom with a bathtub, and a walk-in closet.

Luxury Suite

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with a bed, a lamp, and a wall with geometric patterns.

Deluxe Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Queen

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Signature King

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Junior Suite

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature King with Sofa

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, 1,001 reviews
$112 nightly
The price is $134
Oct 18 - Oct 19
Total with taxes and fees
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About the neighborhood

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Cardiff Castle - 5 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km
  • Cardiff Bay - 11 min walk - 1.0 km
  • Cardiff University - 15 min walk - 1.3 km

Getting around

  • Cardiff International Airport (CWL) - 42 min drive
  • Bristol International Airport (BRS) - 87 min drive
  • Cardiff Central Station - 7 min walk
  • Cardiff (CFW-Cardiff Train Station) - 7 min walk
  • Cardiff Queen Street Station - 11 min walk

Restaurants

  • ‪The Prince of Wales - ‬6 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Turtle Bay Cardiff - ‬2 min walk

About this property

The Parkgate Hotel

  • The Parkgate Hotel puts you in a great location, within just a 10-minute walk of Principality Stadium and Cardiff Castle. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights include a fitness center and a bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.

At a glance

Hotel size

    • 169 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Traditional architecture

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Sorting Room - Onsite brasserie. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 28 for adults and GBP 16 for children

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Does The Parkgate Hotel offer free cancellation for a full refund?

Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Parkgate Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Parkgate Hotel?

Sorry, there's no onsite parking at The Parkgate Hotel.

What are the check-in and check-out times at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at The Parkgate Hotel?

No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.

What is there to do at The Parkgate Hotel and nearby?

The Parkgate Hotel has a spa and a fitness center.

Are there restaurants at or near The Parkgate Hotel?

Yes, there's an onsite restaurant, The Sorting Room.

What's the area around The Parkgate Hotel like?

The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 3 minutes' walk from Principality Stadium. Travelers say the local area is very central perfect for shopping.

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Reviews

The Parkgate Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a good choice of hot food and pastries, and a buffet with plenty of choices. (147 reviews)
  • The restaurant served excellent food with great wait staff and a good choice of hot food and pastries. (84 reviews)
  • The spa facilities were highly praised for being relaxing, well-appointed, and offering excellent massages. (50 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Breakfast
Location
Restaurant
Bed
Food
Bar
Spa
Parking

Reviews

Verified review

10/10 Exceptional

Always an enjoyable stay, clean, comfortable and location is brilliant
Verified review

10/10 Exceptional

Very nice hotel in a great location
Verified review

10/10 Exceptional

Really excellent stay - staff were brilliant
Verified review

10/10 Exceptional

Really nice rooms, staff very helpful and with a central location, was perfect for a gig in Cardiff Castle..
Verified review

10/10 Exceptional

As expected, lovely hotel, friendly staff, really nice place.
Verified review

10/10 Exceptional

Beautiful hotel and very comfy beds!
Verified review

10/10 Exceptional

Really impressed with the hotel - all the staff were friendly and helpful, we had a lovely corner room that was clean and well supplied, the bed was very comfy and we enjoyed an excellent breakfast in the morning! Would definitely go back!
Verified review

10/10 Exceptional

Clean cool air con room ,comfy bed the location great breakfast was great would definitely stay again
Verified review

10/10 Exceptional

A wonderful relaxing 24 hours stay convenient to all shopping and the arenas. Lovely large comfortable bed and supremely quiet room with large walk-in show and all you need for comfort . Couldn't ask for more for a city stay and a 5star breakfast !
Verified review

10/10 Exceptional

Fantastic hotel room, with a lovely view. Very clean, and staff were so helpful.
Verified review

10/10 Exceptional

From Entering the Hotel the staff were very Courteous & Helpful!! The Restaurant & Bedroom were Clean & Smart & all we could ask for!! Very Pleased with Our Stay & will be Going back!!
Verified review

10/10 Exceptional

Good. Clean room. Good hospitality
Verified review

10/10 Exceptional

Wonderful room, wonderful breakfast, excellent gym, perfect location, very disappointing that the pool/spa facilities are chargeable and quite a considerable charge at that.
Verified review

10/10 Exceptional

Brilliant town centre location close to the train station. Highly recommend 👌
Verified review

10/10 Exceptional

Fabulous hotel and staff can't do enough for you. Would definitely recommend
Verified review

10/10 Exceptional

Gorgeous hotel, excellent staff and fabulous food.
Verified review

10/10 Exceptional

Spotlessly clean and really comfy bed! Staff really helpful and breakfast was delicious.
Verified review

10/10 Exceptional

Room was great staff very friendly and helpful, breakfast was okay but not very hot, parking was easy
Verified review

10/10 Exceptional

All staff were excellent especially the gentleman who checked us in very pleasant and helpful Ideally located if you travel to Cardiff by train or bus Lovely atmosphere Great room Lovely breakfast Definitely stay again
Verified review

10/10 Exceptional

Room was excellent, if a bit small. The breakfast was delicious.
Verified review

10/10 Exceptional

Excellent service great breakfast lunch and evening dinner at the restaurant Superb room and great staff at the hotel.
Verified review

10/10 Exceptional

We thoroughly enjoyed our stay. The staff were so welcoming, the room gorgeous and I don't think we'd stay anywhere else.
Verified review

10/10 Exceptional

Beautiful hotel , evidence of good quality throughout. Staff very friendly and attentive. Nothing to fault . Will recommend and will be back
Verified review

10/10 Exceptional

Exceptional in every way. Great staff, restaurant and rooms.
Verified review

10/10 Exceptional

Great hotel. Excellent staff.very good breakfast