Depsite the way it's marketed, in my experience, unfortunately this hotel really doesn't deliver. The temperature in the rooms was either cold or ridiculously stuffy, as the only heating option was an old fashioned space heater. The bed was uncomfortable - I booked a king, and got two singles pushed together without a topper which started drifting apart in the night. The room was quite dusty, which does happen easily in properties with any age, but added to a general sense of uncleanliness and disrepair, with peeling wallpaper, cigarette butts littering the windowsill, and a broken jet in the bath tub, which also had several hairs in it when I arrived. The bathroom in the room I stayed in was likely difficult to clean properly, as there was no moveable shower head (only a waterfall fixed fitting). The television in my room wouldn't load satellite or digital channels, and when I reported this to the front desk, someone went up to sort this out whilst I was out of the room, but the problem was unresolved as channels wouldn't load for the duration of my stay. I ordered room service one night, and whilst the food was decent, I had an hour and a half wait because the order didn't go through to the kitchen until I chased up reception an hour later.
Whilst all of the staff were very friendly, they were rarely able to help me with any of the problems I raised in a timely way or with actual resolution. The hotel itself is uncomfortable and has a poor atmosphere. Wouldn't stay again.