Near the iconic Tower of London, Canopy by Hilton London City offers a welcoming retreat with dry cleaning services and a 24-hour gym. Unwind with in-room WiFi, explore local flavors at the restaurant or snack bar/deli, and take advantage of bike rentals to discover nearby Tower Bridge and London Bridge. The helpful staff has left a lasting impression on previous guests.
Canopy by Hilton London City offers a great location, putting you within just a 10-minute walk of Liverpool Street and Sky Garden. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. Also, Tower Bridge and London Bridge are within a 15-minute walk. Fellow travelers like that it's only a short walk to public transportation: Aldgate Station is steps away and Aldgate East Station is 5 minutes.
At a glance
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Hotel size
340 rooms
Arranged over 12 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 24.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 40.00 per pet, per week
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London
Frequently asked questions
Does Canopy by Hilton London City offer free cancellation for a full refund?
Yes, Canopy by Hilton London City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Canopy by Hilton London City?
Yes, dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of GBP 40.00 per pet, per week. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Canopy by Hilton London City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Canopy by Hilton London City and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Canopy by Hilton London City?
Yes, there's an onsite restaurant.
What's the area around Canopy by Hilton London City like?
Canopy by Hilton London City is in London City Centre, a short 1-minute walk from Aldgate Station and 10 minutes' walk from Tower Bridge. Travelers give top marks for the hotel's prime location.
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Reviews
Canopy by Hilton London City Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, good, and wonderful with a wide variety of hot and cold foods and drinks. (75 reviews)
The gym facilities were great, with some reviewers mentioning a Peloton and excellent equipment. (10 reviews)
Transportation to the airport was reasonably convenient. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Bed
Tower
Shower
Cities
Inner tubing
Restaurant
Reviews
Verified
10/10 Exceptional
Mar 1, 2026
Extremely polite staff and the rooms were fantastic. The location was great too.
Justin
Justin, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
The hotel was wonderful, great service and comfortable room.
Jovita R.
Jovita R., 4-night trip
Verified
8/10 Very good
Feb 6, 2026
Friendly Staff, Excellent Location and Clean facilities
Miss
Miss, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Great value for the location, amenities, and quality of the accommodations
John
John, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Cleanliness , helpful and courteous staff .
Lynn
Lynn, 2-night trip
Verified
10/10 Exceptional
Feb 26, 2026
The room was very high standard spotlessly clean. The staff were amazing and the lovely treats you got in the lobby. We’re so nice when you came back from a day shopping in London the bath staff and the food was delicious.
Linda
Linda, 2-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Great location, very calm, great room alrge by london standards, staff very friendly and effective. Will come back
Ramin
Ramin, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
The staff was super friendly and welcoming, everyone was always willing to help out, property was beautiful. I would stay here again and again
Kevin
Kevin, 4-night trip
Verified
10/10 Exceptional
Nov 13, 2025
location here is key, also the room was spacious and modern I loved my stay
Karel
Karel, 1-night trip
Verified
2/10 Poor
Mar 30, 2026
The breakfast was good. Room was dated and smelled moldy. Desk was broken and slanted down so difficult to work with laptop sliding down.
George
George, 6-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Clean room, convent location.
Xiao
Xiao, 8-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Staff are helping and very accommodating
Jack
Jack, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Friendly & helpful Staff with great atmosphere
Dipesh
Dipesh, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Room was spotless
Okan
Okan, 3-night trip
Verified
8/10 Very good
Oct 29, 2025
One night stay in London very comfortable,
The bed was amazing!
Adrian
Adrian, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Friendly staff
The staff was exceptionally friendly. We really enjoyed our stay!
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Clean room, great service
Kashif
Kashif, 1-night trip
Verified
10/10 Exceptional
Jul 18, 2025
Lovely modern hotel, great facilities and location.
Rebekah
Rebekah, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Clean and comfy
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Very conveniently located in the city of London. Close to the Tube and walkable to many sites.
Annie
Annie, 3-night trip
Verified
10/10 Exceptional
Jan 14, 2026
The room was gorgeous, probably the cleanest hotel I’ve ever stayed in. The team prepared the room with balloons and a cake as I was celebrating a birthday. They made it feel even more special with that extra touch. I will definitely be staying here again in future!
Monet
Monet, 1-night trip
Verified
10/10 Exceptional
Oct 18, 2025
I liked that the hotel was just steps away from Aldgate Station. The room was perfect, the staff was friendly. I enjoyed my stay.
Bonnie
Bonnie, 3-night trip
Verified
10/10 Exceptional
May 4, 2025
Excellent hotel in an excellent location!
Wendy
Wendy, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Clean comfortable room. Very friendly staff and beautiful lobby. I would stay here again!
Victoria
Victoria, 2-night trip
Verified
10/10 Exceptional
Feb 8, 2026
The service was very attentive. The rooms were clean and modern. I loved the tea and honey provided in the rooms. Breakfast was excellent, with a wide variety of hot and cold foods. The lounging areas were also very nice. The hotel is very close to a tube station and the Tower of London. Only wish is that they provided a robe and slippers as well as having a dedicated spot for cars/taxis to drop off and pick up guests. However, overall it was a pleasant experience.