Crowne Plaza Chester by IHG

Property class: 4
Hotel with spa, near Chester Cathedral

Choose dates to view prices

When you stay at Crowne Plaza Chester by IHG, you'll be in a great location, within just a 10-minute walk of Chester Cathedral and Chester Racecourse. You can visit the spa to indulge in deep-tissue massages, facials, or mani/pedis, and British cuisine is served at Stables Bar & Grill, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Connecting rooms available
$87 nightly
The current price is $104 total
Total with taxes and fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 12 of 12 rooms

Premium Room, 1 King Bed, Club Lounge Access (Super King)

8.8 out of 10
Excellent
(19 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Super King)

8.4 out of 10
Very good
(34 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.6 out of 10
Excellent
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Premium Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(35 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(30 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Queen Bed

8.6 out of 10
Excellent
(16 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Super King)

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 Queen Bed, Club Lounge Access

8.0 out of 10
Very good
(4 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed (Super King)

7.4 out of 10
Good
(6 reviews)
  • 240 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

  • 315 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(32 reviews)
  • 230 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Trinity Street, Chester, England, CH1 2BD

What's nearby

  • Chester Town Hall - 3 min walk - 0.3 km
  • Chester City Walls - 4 min walk - 0.4 km
  • Chester Cathedral - 4 min walk - 0.4 km
  • Chester Racecourse - 6 min walk - 0.5 km
  • Roman Amphitheatre - 9 min walk - 0.8 km

Getting around

  • Chester (CEG-Hawarden) - 25 min drive
  • Manchester Airport (MAN) - 41 min drive
  • John Lennon Airport (LPL) - 42 min drive
  • Ellesmere Port Station - 12 min drive
  • Chester Station - 17 min walk
  • Bache Station - 29 min walk

Restaurants

  • ‪Beer Heroes - ‬3 min walk
  • ‪Cheezy Bandits - ‬2 min walk
  • ‪The Coach House - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Crowne Plaza Chester by IHG

  • When you stay at Crowne Plaza Chester by IHG, you'll be in a great location, within just a 10-minute walk of Chester Cathedral and Chester Racecourse. You can visit the spa to indulge in deep-tissue massages, facials, or mani/pedis, and British cuisine is served at Stables Bar & Grill, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

Hotel size

    • 160 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine.
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (GBP 20 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

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Reviews

Crowne Plaza Chester by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its excellent selection, quality, and attentive service. (75 reviews)
  • The restaurant served excellent food with a great selection and the staff were very attentive and welcoming. (33 reviews)
  • The pool was a highlight for many guests, offering a fun and relaxing experience for both children and adults. (36 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Parking
Bed
Bar
Lobby
Bathroom

Reviews

Verified review

10/10 Exceptional

Excellent stay, very helpful staff
Verified review

10/10 Exceptional

Lovely hotel and great location for the City
Verified review

10/10 Exceptional

Great hotel, good location with superb facilities and staff that are really helpful.
Verified review

10/10 Exceptional

Great location, good breakfast and very helpful Staff
Verified review

10/10 Exceptional

Nice hotel. Friendly staff . Good facilities. Great position close to everything.
Verified review

10/10 Exceptional

I have stayed at the Crowne Plaza in Chester before and both times I had a great experience, it is located close to all amenities. Access to the pool, sauna, steam room and jacuzzi were very relaxing and made our visit extra calm and relaxing on our wedding anniversary
Verified review

10/10 Exceptional

Perfect location. Our daughter could use the pool the whole weekend, great success.
Verified review

10/10 Exceptional

Only stayed for the night, it was clean and staff where respectful even when they where busy would stay again
Verified review

8/10 Very good

Such a great location, very nice staff One of my favourite places to visit
Verified review

10/10 Exceptional

Central location ideal for visiting chester
Verified review

10/10 Exceptional

A lovely 4-star hotel in a very good location. The staff were welcoming, friendly, and helpful from the moment we arrived. The breakfast team were particularly excellent — very attentive, helpful, and provided great service throughout. They really made our breakfast experience enjoyable. Overall, a pleasant stay with great staff and a convenient location. I would happily stay here again.
Verified review

10/10 Exceptional

The staff were great, we had the club lounge pass included which was excellent value. The location is perfect and the onsite parking is a big bonus.
Verified review

10/10 Exceptional

Very good location for exploring Chester
Verified review

8/10 Very good

Friendly staff, modern lobby bar and restaurant but room a little tired and could do with refreshing
Verified review

10/10 Exceptional

Lovely hotel in a very central part of Chester . Staff were excellent from reception to bar We booked entry to the lounge & would deffo do again . Loved the fact we could see the racecourse from the bedroom lovely ! Would stay there again
Verified review

10/10 Exceptional

Fantastic hotel, location was Central and the service from All the staff was fantastic, only disappointment was I only booked the one night and not two, will be back again soon. Thank you
Verified review

10/10 Exceptional

Hotel was amazing. Right in the city centre but quiet aswell. The room was excellent and the bed was huge . The staff were the best part of our stay so genuinely helpful and friendly and welcoming they made the experience even better.
Verified review

8/10 Very good

A comfortable stay in the city centre. Nice, big, comfy bed. We left an item behind and it got posted back with an adorable note. Would definitely stay again
Verified review

8/10 Very good

Great reception staff. Goof place to stay close to centre and zoo
Verified review

10/10 Exceptional

Good location with very good breakfast.
Verified review

10/10 Exceptional

Niceclean hotel with all you would need.
Verified review

8/10 Very good

Staff very helpful on reception when checking in and throughout short stay.
Verified review

10/10 Exceptional

Great location, comfortable room and friendly staff. I enjoyed the pool and the bar. Sleep was disturbed by loud banging doors.
Verified review

10/10 Exceptional

Friendly staff and excellent pool and breakfast
Verified review

10/10 Exceptional

Excellent stay. Clean, quiet and great staff.