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Queens Hotel Cheltenham

4.0 star property
Luxury hotel with restaurant, near Cheltenham Racecourse

Choose dates to view prices

Nestled in a vibrant shopping district, Queens Hotel Cheltenham offers an upscale retreat with a serene garden and cozy library. Savor lunch or dinner at Victoria's restaurant, unwind by the lobby fireplace, and stay connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$88 nightly
The total price is $105
Aug 9 - Aug 10
Total with taxes and fees

Why we love this property

Breakfast and bites
Hotel dining scene offers cooked-to-order breakfast every morning. The on-site restaurant and bar create perfect spots for meals and drinks.
Premium sleep paradise
Wrapped in soft bathrobes, guests drift into slumber on premium beds. This luxury hotel offers 24-hour room service, turndown service, and minibars.
City center garden oasis
This luxury hotel boasts a serene garden hideaway in the bustling city center. A verdant retreat where urban meets natural beauty.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room, 1 Queen Bed, Ensuite

A neatly made bed with pillows, a bedside lamp, and three framed artworks on the wall.

Classic Double Room, 1 Queen Bed, Ensuite

8.6 out of 10
Excellent
(43 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed, Ensuite

A hotel room with a large bed, two bedside tables, a small round table, two armchairs, and a window with curtains.

Deluxe Double Room, 1 King Bed, Ensuite

8.8 out of 10
Excellent
(13 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed, Ensuite, City View

A hotel room with a large bed, two bedside tables, a small round table, two armchairs, and a window with curtains.

Deluxe Double Room, 1 King Bed, Ensuite, City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, Ensuite

A hotel room with a sofa, a wooden coffee table with a vase, a bed with a headboard, and a window with curtains.

Superior Suite, 1 King Bed, Ensuite

8.8 out of 10
Excellent
(6 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Queen Bed, Ensuite

A neatly made bed with white linens and a purple throw blanket, flanked by two bedside lamps and a nightstand.

Superior Double Room, 1 Queen Bed, Ensuite

9.0 out of 10
Wonderful
(7 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, Ensuite, City View

A hotel room with a large bed, bedside lamps, a small table, a chair, and a window with curtains.

Superior Room, 1 Queen Bed, Ensuite, City View

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Double Room, 1 King Bed, Ensuite

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Executive Double Room, 1 King Bed, Ensuite

8.2 out of 10
Very good
(12 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room - 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Room - 1 Queen Bed

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room - 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a wardrobe.

Deluxe Room - 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Bar (on property)
Holiday Inn Express Cheltenham by IHG
Cheltenham
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 1,000 reviews
$86 nightly
The price is $104
Aug 9 - Aug 10
Total with taxes and fees
Holiday Inn Express Cheltenham by IHG
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About the neighborhood

Map
The Promenade, Cheltenham, England, GL50 1NN

What's nearby

  • The Promenade - 3 min walk - 0.3 km
  • Cheltenham Town Hall - 4 min walk - 0.4 km
  • Everyman Theatre - 9 min walk - 0.8 km
  • University of Gloucestershire - 12 min walk - 1.0 km
  • Pittville Park - 16 min walk - 1.4 km

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 19 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪The Ivy Montpellier Brasserie - ‬3 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪MooMoo Clubrooms Cheltenham - ‬7 min walk
  • ‪Sef Steakhouse - ‬3 min walk

About this property

Queens Hotel Cheltenham

  • Queens Hotel Cheltenham puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Victoria's, which serves lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured onsite self parking (GBP 17 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 1
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victoria's - This restaurant serves lunch and dinner. Open daily.
The Gold Cup Bar - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 20.00 per person
  • Early check-in can be arranged for an extra charge of GBP 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Secured self parking costs GBP 17 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham

Frequently asked questions

Does Queens Hotel Cheltenham offer free cancellation for a full refund?

Yes, Queens Hotel Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Queens Hotel Cheltenham?

Yes, dogs are welcome. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Queens Hotel Cheltenham?

Yes. Self parking costs GBP 17 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at Queens Hotel Cheltenham and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Queens Hotel Cheltenham also has a garden.

Are there restaurants at or near Queens Hotel Cheltenham?

Yes, there's an onsite restaurant, Victoria's.

What's the area around Queens Hotel Cheltenham like?

Queens Hotel Cheltenham is in the heart of Cheltenham, a short 4-minute walk from The Promenade and 4 minutes' walk from Cheltenham Town Hall. Travelers say the local area is good for shopping and very central.

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Reviews

Queens Hotel Cheltenham Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast at the Queen's Hotel offers a wide selection of options and is well maintained. (48 reviews)
  • The parking at this property is conveniently located and easily accessible. (28 reviews)
  • The restaurant at this property offers a variety of delicious food options, including gluten-free choices, and provides a pleasant dining experience. (30 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Food
Lobby
Bar
Bathroom
View

Reviews

Verified

10/10 Exceptional

We enjoyed our stay. The hotel was lovely, our room was luxurious, spacious and clean. Handy location and just across the road from a lovely park
Allan, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel in a great location, room was lovely and spacious with a comfy bed! Breakfast the next morning was amazing too Highly recommend this hotel!
Jonathan, 1-night trip
Verified

8/10 Very good

Fantastic location Beautiful old features of the building Bedroom is quite small ( double) Lovely breakfast Parking all day £17 Friendly staff
Victoria, 1-night trip
Verified

8/10 Very good

Despite arrogant front desk staff in daytime and a lot of fuss around a promised later check-out - which ended in rude behaviour from frontdesk and ended in me being thrown out before the agreed time, the hotel is very good and maintains high standard.
Einar, 2-night trip
Verified

10/10 Exceptional

Very clean rooms. Excellent barman named Max who was a credit to the hotel
Steve, 1-night trip
Verified

10/10 Exceptional

Great location, stayed many time, always great.
Simon, 1-night trip
Verified

8/10 Very good

We had a lovely stay here. All the staff working here were brilliant. The front desk reception were incredibly friendly and helpful with all our queries, and all the people who helped us at breakfast were friendly and prompt with any requests we had. The room itself was very comfortable, but upgrading to the Executive room wasn't worth the extra money over the Double room, unless you need room for an extra bed or to get dressed. The hotel is very well located, a short walk from loads of great restaurants, bars, and a lovely park across the road. Another niggle was the £12 charge for car parking, for this price, parking should be included. Overall, I would stay here again.
Hurdeep, 1-night trip
Verified

10/10 Exceptional

Clean rooms staff was excellent and parking was easy breakfast excellent Y
Micki, 2-night trip
Verified

8/10 Very good

Very enjoyable, quiet and very friendly staff all around.
Bruce, 2-night trip
Verified

10/10 Exceptional

East parking, lovely helpful staff and great location to walk to town.
Gary, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, super nice staff, very comfortable beds, and great for walkability in town. Loved staying here!
Caitlin, 2-night trip
Verified

8/10 Very good

Lovely old building and a really comfortable bed!
Mel, 1-night trip
Verified

8/10 Very good

Lovely period hotel (the original Putin wallpaper in the stairwell is amazing) Breakfast excellent, good choice of everything on the buffet table with food being replenished regularly Bathroom needs improvement, it’s fine for an overnight stay but insufficient pegs, storage if you’re staying for longer. The same applies to the bedroom, great for one night but again if you’re staying longer the dressing table is totally taken up with coffee/tea paraphernalia and no drawer for personal bits and pieces. Bedside tables were just that - a table. However bed comfortable and an extra sheet was thoughtfully left out which was very welcome with the current heat spell
Vanessa, 3-night trip
Verified

8/10 Very good

hotel is perfectly placed. cooked breakfast could have been hotter
GRAHAM, 1-night trip
Verified

8/10 Very good

In a really nice part of town. Breakfast was lovely, various selections and well maintained. The name is very fitting for the property, an older Queen like aesthetic. Staff was always pleasant and helpful. Room was clean and cozy.
Casandra, 2-night trip
Verified

10/10 Exceptional

Great location hotel smart and clean staff excellent
Neal, 2-night trip
Verified

10/10 Exceptional

Lovely hotel, friendly staff, great location. It would be perfect with some extra facilities and a thorough update in the bar area.
Sam, 1-night trip
Verified

8/10 Very good

Lovely hotel in a great location.
Matthew, 2-night trip
Verified

10/10 Exceptional

Perfect location with great staff
Suzy, 1-night trip
Verified

10/10 Exceptional

Amazing visit. Staff were amazing very happy
pates, 1-night trip
Verified

8/10 Very good

Very comfortable stat large room. Spotless. Ideal location
DAWN, 2-night trip
Verified

6/10 Good

Beautifully clean, large room, however, we stayed during the bank holiday heatwave and the air con wasn't working. A portable air con unit had been placed in the room but wasn’t enough for such a large space. Unable to open windows, so had a sleepless night due to the unbearable heat. Huge room, great shower and very comfortable bed. We also stayed for breakfast which was amazing! Beautiful hotel just a shame that we chose a boiling hot weekend to stay.
Louise, 1-night trip
Verified

10/10 Exceptional

Everything was excellent. Very nice bedroom, comfortable bed. Very pleasant staff and a wonderful breakfast. The large car park is the best as well.
David, 1-night trip
Verified

10/10 Exceptional

Lovely clean room with an excellent bed and modern shower. Lovely staff as well, and the hotel ideally placed for exploring the City
john, 3-night trip
Verified

8/10 Very good

The location is great and it has a good car park that costs £17 per day. It is close to the bus stop on the Promenade and makes it easy to visit Gloucester, Cirencester and other places. We enjoyed the breakfasts but Sunday lunch was disappointing. The staff were good.
Graeme, 4-night trip