Charlotte Street Hotel, Firmdale Hotels

Luxury hotel with spa, near Russell Square

Choose dates to view prices

Sat, Mar 14
Sun, Mar 15
March 2026
April 2026
In the heart of London, Charlotte Street Hotel, Firmdale Hotels offers a luxurious retreat. Unwind with a massage or spa treatment, enjoy breakfast at Oscar restaurant, and connect to WiFi in your room. The helpful staff has left a lasting impression on previous guests.
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$533 nightly
$639 total
Mar 1 - Mar 2
Total with taxes and fees

Why we love this property

Spa and fitness haven
A full-service spa open daily offers in-room massages for ultimate relaxation. The fitness room allows guests to maintain wellness routines.
Creative architecture
This boutique luxury hotel features striking modern architecture. Thoughtfully curated interiors dazzle guests in this city center gem.
Culinary feast and drinks
This hotel offers a feast for culinary explorers with a restaurant and bar. Full breakfast satisfies early risers' appetites.

Room options

Showing 11 of 11 rooms
Shower, designer toiletries, hair dryer, bathrobes
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Queen Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Queen Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
Bathrobes
  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed
Shower, designer toiletries, hair dryer, bathrobes
Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe
Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe
Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Room

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
Bathrobes
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed
Shower, designer toiletries, hair dryer, bathrobes
Luxury Room | Frette Italian sheets, premium bedding, minibar, in-room safe
Luxury Room | Frette Italian sheets, premium bedding, minibar, in-room safe
Shower, designer toiletries, hair dryer, bathrobes

Luxury Room

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
Bathrobes
  • 370 sq ft
  • Sleeps 2
  • 1 Queen Bed
Shower, designer toiletries, hair dryer, bathrobes
Deluxe Room | Frette Italian sheets, premium bedding, minibar, in-room safe
Deluxe Room | Frette Italian sheets, premium bedding, minibar, in-room safe
Deluxe Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

Exceptional

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 395 sq ft
  • Sleeps 3
  • 1 King Bed
Shower, designer toiletries, hair dryer, bathrobes
1 Bedroom Virginia Woolf Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
1 Bedroom Virginia Woolf Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
1 Bedroom Virginia Woolf Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

1 Bedroom Virginia Woolf Suite

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
Shower, designer toiletries, hair dryer, bathrobes
Penthouse Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Penthouse Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Penthouse Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Penthouse Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
Designer toiletries
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed
Shower, designer toiletries, hair dryer, bathrobes
Loft Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Loft Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Loft Suite | Living area | Flat-screen TV

Loft Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed
Shower, designer toiletries, hair dryer, bathrobes
Superior Loft Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Superior Loft Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Superior Loft Suite | Living area | Flat-screen TV

Superior Loft Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
Designer toiletries
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed
Shower, designer toiletries, hair dryer, bathrobes
Luxury Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Luxury Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Shower, designer toiletries, hair dryer, bathrobes

Luxury Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Heating
Premium bedding
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed
Shower, designer toiletries, hair dryer, bathrobes
Deluxe Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Deluxe Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Deluxe Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Junior Suite

Exceptional

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Heating
Premium bedding
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed
Junior Suite, Mobility Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe
Junior Suite, Mobility Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe
Junior Suite, Mobility Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe
Junior Suite, Mobility Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian linens
Premium bedding
Bathrobes
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
15-17 Charlotte Street, London, England, W1T 1RJ

What's nearby

  • Tottenham Court Road - 1 min walk - 0.2 km
  • Theatreland - 2 min walk - 0.2 km
  • Russell Square - 9 min walk - 0.8 km
  • The British Museum - 9 min walk - 0.8 km
  • Leicester Square - 11 min walk - 1.0 km

Getting around

  • Luton Airport (LTN) - 45 min drive
  • Stansted Airport (STN) - 52 min drive
  • London City Airport (LCY) - 54 min drive
  • Heathrow Airport (LHR) - 60 min drive
  • Gatwick Airport (LGW) - 114 min drive
  • Tottenham Court Road Station - 7 min walk
  • London (QQU-London Euston Train Station) - 18 min walk
  • London Euston Station - 18 min walk
  • Goodge Street Underground Station - 4 min walk
  • Tottenham Court Road Underground Station - 7 min walk
  • Oxford Circus Underground Station - 10 min walk

Restaurants

  • ‪Italian Bear Chocolate - ‬1 min walk
  • ‪ROKA Charlotte Street - ‬1 min walk
  • ‪Lantana Cafe - ‬2 min walk
  • ‪Fitzroy Tavern - ‬2 min walk
  • ‪Six by Nico London - ‬1 min walk

About this property

Charlotte Street Hotel, Firmdale Hotels

When you stay at Charlotte Street Hotel, Firmdale Hotels, you'll be within a 15-minute walk of Russell Square and The British Museum. Guests can indulge in massages at the spa, and Oscar serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Goodge Street Underground Station is 4 minutes and Tottenham Court Road Underground Station is 7 minutes.

At a glance

Hotel size

    • 52 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured onsite valet parking (GBP 70 per day; includes in/out privileges)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Bicycle rentals nearby

Working away

  • Meeting rooms
  • Conference space (43 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Oscar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 28 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of 5 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 78.0 per night

Parking

  • Secured valet parking costs GBP 70 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel London
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

Does Charlotte Street Hotel, Firmdale Hotels offer free cancellation for a full refund?

Yes, Charlotte Street Hotel, Firmdale Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Charlotte Street Hotel, Firmdale Hotels?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Charlotte Street Hotel, Firmdale Hotels?

Yes. Valet parking costs GBP 70 per day.

What are the check-in and check-out times at Charlotte Street Hotel, Firmdale Hotels?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Charlotte Street Hotel, Firmdale Hotels and nearby?

Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and make the most of other amenities like a fitness center.

Are there restaurants at or near Charlotte Street Hotel, Firmdale Hotels?

Yes, there's an onsite restaurant, Oscar.

What's the area around Charlotte Street Hotel, Firmdale Hotels like?

Charlotte Street Hotel, Firmdale Hotels is in London City Centre, a short 4-minute walk from Goodge Street Underground Station and 9 minutes' walk from Russell Square.

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Charlotte Street Hotel, Firmdale Hotels Reviews

9.6

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities

Popular mentions

LocationBreakfastService staffRoom

10/10 Exceptional

Outstanding and cosy Hotel in very central location
Katrine, 1-night trip

10/10 Exceptional

Attentive service, comfortable room
Andrew, 1-night trip

10/10 Exceptional

London’s best!

One of our favorite hotels in the world. Luxurious without being fussy. The rooms are so comfortable and the service is incredible.
Sekiya, 2-night trip

10/10 Exceptional

Beautiful hotel in a perfect location for taking in the heart of London. Walking distance to great pubs, restaurants, theatres, and sightseeing. Friendly staff and very comfortable and well-designed. We'll be back.
Ben, 4-night trip

10/10 Exceptional

Excellent hotel, staff, restaurant and location.
Andrew, 3-night trip

10/10 Exceptional

Great spot - good restaurant and comfortable spacious room. Quiet too.
Kara, 2-night trip

10/10 Exceptional

Beautiful hotel in great location
Marji, 1-night trip

10/10 Exceptional

We loved this hotel for our family of 5! Would definitely stay here again!
Julie, 3-night trip

10/10 Exceptional

The room was great. the service as well. I had a lot of guests coming to visit me there and they all loved it. Many meals. All great. Definitely will stay there again.
marc, 6-night trip

10/10 Exceptional

I love the colorful rooms
John, 2-night trip

10/10 Exceptional

A beautiful hotel with outstanding service!
David, 3-night trip

10/10 Exceptional

Perfect hotel!
Risa, 6-night trip

10/10 Exceptional

Perfect in every way, like a second home.
Dana, 4-night trip

10/10 Exceptional

A charming hotel! I plan to tell all my American friends about this gem of a hotel.
John G, 1-night trip

10/10 Exceptional

Everything is perfect at the Charlotte Street Hotel
Fran, 5-night trip

10/10 Exceptional

What a lovely, beautifully decorated place where the attentive staff enhances the experience.
Jeff, 3-night trip

10/10 Exceptional

My first trip staying at the hotel. I would absolutely stay again. The area is fantastic. Great restaurant and shops, away from the traffic and tourists in soho. The staff was incredible. They had everything were incredibly helpful and friendly. And THE BED! So comfortable.
Andrea, 4-night trip

10/10 Exceptional

Love this hotel. Everything is great: bedding, decor, staff, location. Will be back!
Graciela, 5-night trip

10/10 Exceptional

Exceptional service from the front desk and doormen. Lovely bar, perfect location.
Curtis, 1-night trip

10/10 Exceptional

This is a great little luxury hotel with lots of character and individually beautifully decorated rooms. It's super comfortable and welcoming with helpful, knowledgeable staff. There are lots of excellent restaurants in the area. Great stay even if too brief.
Jackie, 1-night trip

10/10 Exceptional

I can't say enough about the staff at the Charlotte Street Hotel. They were friendly and attentive. They managed to check me in early after my transatlantic flight. They also stayed on top of getting my prescription glasses back from the driver from the airport before my stay ended. The interior design of the hotel was charming and unforgettable.
Laura, 3-night trip

10/10 Exceptional

Exceptionally gorgeous hotel

Stunning! So gorgeous and special.
Rose, 3-night trip

10/10 Exceptional

Charming

Excellent hotel on a charming street. Great location, friendly staff and lovely decor. Extremely well maintained and a pleasure. Will certainly be back!
Avraham, 4-night trip

10/10 Exceptional

London Sophistication

Excellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.
Matthew, 5-night trip

10/10 Exceptional

Whenever I’m in London, this is where I stay. Excellent hotel. Bustling restaurant and hotel lobby but once in your room it’s silent. Amazing acoustics in terms of noise. Super cozy and great breakfast. Highly recommend!
Christina, 1-night trip