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All properties in Philadelphia, Pennsylvania, United States of America
1 room, 2 adults

The Windsor Suites, Philadelphia

4-star4 stars
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103, United States of America

4-star hotel with 2 restaurants, near Pennsylvania Convention Center
  • Free WiFi
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WiFi
Good internet service
Location
Great location
Comfort
Very comfortable
Value
Fairly good value for money

The Windsor Suites, Philadelphia

from $160
  • Suite, 1 Bedroom
  • Studio Suite, 1 King Bed
  • Studio Suite, 2 Double Beds
  • Suite, 1 Bedroom
  • Deluxe Studio Suite, 1 King Bed, City View
  • Deluxe Studio Suite, 2 Double Beds, City View
  • Studio Suite, 1 King Bed, Balcony, City View
  • Studio Suite, 2 Double Beds, Balcony, City View

What’s around The Windsor Suites, Philadelphia

Landmarks

  • In Center City
  • Pennsylvania Convention Center - 10 min walk
  • Reading Terminal Market - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Philadelphia Museum of Art - 18 min walk
  • University of Pennsylvania - 20 min walk
  • Drexel University - 24 min walk
  • Liberty Bell Center - 25 min walk

Getting around

  • Philadelphia, PA (PHL-Philadelphia Intl.) - 15 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 19 min drive
  • Blue Bell, PA (BBX-Wings Field) - 36 min drive
  • Trenton, NJ (TTN-Mercer) - 42 min drive
  • Philadelphia 30th St Station - 20 min walk
  • Philadelphia University City Station - 4 min drive
  • Philadelphia Temple University Station - 4 min drive
  • City Hall Station - 6 min walk
  • Race Vine Station - 8 min walk
  • 13th St. Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 155 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space size (feet) - 1897
  • Conference space size (meters) - 176
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1963
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mon-Thurs 5-6pm Wine Hour - This lobby lounge serves breakfast, brunch, lunch, and dinner.

The Windsor Suites, Philadelphia’s small print

Also known as

  • Suites Windsor
  • The Windsor Suites Hotel
  • The Windsor Suites Philadelphia
  • The Windsor Suites Hotel Philadelphia
  • Windsor Suites
  • Windsor Suites Apartment
  • Windsor Suites Apartment Philadelphia
  • Windsor Suites Philadelphia
  • The Windsor Hotel Philadelphia
  • Windsor Hotel Philadelphia
  • Windsor Suites Hotel Philadelphia
  • Windsor Suites Hotel

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from June to September.
  • Pool access available from 8:00 AM to 10:00 PM.
  • This property advises that enhanced cleaning and safety measures are currently in place.

    Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

    Personal protective equipment, including masks, will be available to guests.

    For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property only accepts credit cards for all bookings and onsite payments. Cash is not accepted. Prepaid debit cards are not accepted.

    Mandatory fees

    Deposit: USD 50.00 per stay

    Optional extras

    Covered valet parking costs USD 45.00 per night with in/out privileges

    Breakfast costs between USD 10.00 and USD 20.00 for adults, and USD 6.00 and USD 12.00 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Windsor Suites, Philadelphia

    • Is there a pool at The Windsor Suites?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
    • Are pets allowed at The Windsor Suites?
      Yes, cats and dogs stay free. Service animals are exempt from fees.
    • Is parking offered at The Windsor Suites?
      Yes. Valet parking costs USD 45.00 per night.
    • What are the check-in and check-out times at The Windsor Suites?
      You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
    • Are there restaurants at or near The Windsor Suites?
      Yes, there are 2 onsite restaurants. Nearby restaurants include Con Murphy's (1-min walk), Mace's Crossing (1-min walk), and Subway (1-min walk).

    Recent reviews

    Superb 9.0 From 2,167 reviews

    Exceptional 10.0
    Great get away
    I was in town for a funeral. The hotel was perfect.
    Basheema, us2 night trip
    Exceptional 10.0
    Excellent hotel with impeccable service
    We HIGHLY recommend the Windsor Suites to anyone. The staff was incredibly accommodating and kind to us, and really went above and beyond to meet special requests we had due to personal circumstances that had brought us to town. Each person on the team is fantastic. The location of the hotel is excellent. The room was spacious, comfortable, and had everything we needed. The kitchenette particularly came in handy as many restaurants were closed due to the pandemic. We were able to get some groceries and cook. Don't know what we would have done otherwise. Next time we come to Philly, this is where we will be staying!
    Brian, us2 night trip
    Good 6.0
    I hope this is rare...
    Each day we returned and the rooms had not been cleaned. We left in the mornings before 9 am and returned after 5pm, at earliest, and so we had to call each day for cleaning and to receive fresh towels when needed. In the kitchen, I noticed on the second day that one of the legs of the table was propped up by a folded piece of paper, waste from some packaging, that was folded up to even out the table balance. I found that rather unbecoming. The other guest in the room notes she was displeased with the limited amount of water provided, the two bottles to drink and the two bottles for the coffee machine, but I had no issue with that, it seemed totally reasonable, if replaced each day. The other issue she took issue with was when we were leaving out one morning and one staff member from the housekeeping team was in the hall sitting and not doing work. I think this was after one of the days of us not having had the room cleaned the day before. And then the same thing happened the next day, we called down to the front desk, and they sent someone up but we were then getting ready to freshen up to leave out again, and the staff person said she had to clean right then because her shift was ending, but that was not an issue/moment we should have to address during our stay. In short, it was very odd and confusing that multiple days of our stay, despite us being gone all day, housekeeping did not clean our rooms until we returned in the evening and requested it.
    us3 night trip with friends
    Exceptional 10.0
    03/21/2020 Great Stay
    Staff was amazing and my stay was very peaceful and super clean
    Niyana, us1 night trip
    Exceptional 10.0
    For an amazing time stay here
    It was amazing the staff was great and i would definitely stay again
    Latoya, us2 night trip
    Exceptional 10.0
    I would go back
    Christina, us2 night trip
    Fair 4.0
    Unsanitized
    Housekeepers are not so clean.
    Tiara, us1 night family trip
    Exceptional 10.0
    Room was held as we arrived late on both nights. Pet friendly. Laundry available. Walkable and convenient to public transportation. Staff friendly. Loved the security measures and the kitchen provides. Huge selling points which is why we stayed a second night!
    Shameka, us1 night family trip
    Very Good 8.0
    Great location, could you some updates in the rooms but clean, quiet & comfortable. Great happy hour in the lobby for guests & residents.💗
    Vivian, us2 night family trip
    Exceptional 10.0
    the most friendly, cheerful, and helpful hotel I've ever stayed in. great location.
    us2 night trip with friends

    The Windsor Suites, Philadelphia

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