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Courtyard by Marriott Philadelphia City Avenue, Philadelphia

3.5 stars
4100 Presidential BoulevardPhiladelphiaPA19131United States of America, 855-239-9399
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Amenities
Amenities are not the best
394See all 394 Hotels.com reviews
From 18 reviewsTripAdvisor Traveller Rating

Courtyard by Marriott Philadelphia City Avenue, Philadelphia

Hotel Info: 855-239-9399

from $139
  • Executive Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, 1 King Bed
  • One Queen Bed Accessible Nonsmoking
  • Room, 1 King Bed with Sofabed
  • Room, 2 Queen Beds
  • Two Double Beds Accessible Nonsmoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Dedicated Women's Floor)
  • Group Rate
  • Studio, Accessible, Bathtub
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, 2 Double Beds, Non Smoking (Dedicated Women's Floor)
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 333 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Philadelphia West
  • Crowne Plaza Philadelphia West Hotel Philadelphia
  • Philadelphia Crowne Plaza
  • Crowne Plaza Philadelphia West Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Mandatory fees

Deposit: USD 100.00 per night

Optional extras

Late check-out can be arranged for an extra charge

Microwaves are available for USD 10 per night

Refrigerators are available for USD 10 per night

Rollaway beds are available for USD 25 per night

Breakfast is offered for an extra charge of USD 15 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space size (feet) - 7000
  • Conference space size (meters) - 630
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Avenue Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Courtyard by Marriott Philadelphia City Avenue, Philadelphia’s small print

Also known as

  • Crowne Plaza Philadelphia West
  • Crowne Plaza Philadelphia West Hotel Philadelphia
  • Philadelphia Crowne Plaza
  • Crowne Plaza Philadelphia West Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Mandatory fees

Deposit: USD 100.00 per night

Optional extras

Late check-out can be arranged for an extra charge

Microwaves are available for USD 10 per night

Refrigerators are available for USD 10 per night

Rollaway beds are available for USD 25 per night

Breakfast is offered for an extra charge of USD 15 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 394 reviews

Courtyard by Marriott Philadelphia City Avenue, Philadelphia
Good3.0 / 5
I had requested a roll away bed when I made the reservation. When we checked in I asked about it and he said one will be sent up shortly. That was at 9:00, at 11:30 I still hadn't received the bed. I called the front desk and the guy said that I couldn't have one, that it's a fire hazard. I had to go to the front desk and asked why at 9:00 was I not told this. He apologized and offered 2 free breakfasts. ( there was 5 of us. But we didn't even get those) Another guy behind the desk was very nice and promised me he would bring the bed up as soon as he finds one. The next morning we asked for another set of towels and that took about 45 minutes! ( one of us used a hand towel to dry off) there were only 3 sets of towels to start. The lady the next day at checkout did credit us $50.00, I was just upset being we traveled and was tired , plus having to get up early.
1 night family trip
Courtyard by Marriott Philadelphia City Avenue, Philadelphia
Good3.0 / 5
Perhaps Less Expensive than Downtown Equivalent
We stayed here for one night. Thought the room rate was a bit expensive for a more or less typical double queen room. Continued series of door slams in the hallway outside our room were disconcerting but perhaps this was not under the hotel's control -- it was just noisy. Buffet breakfast not included although available at an extra charge and perhaps worth it since eggs alone at the restaurant were only a few dollars less than the buffet. I would not consider this hotel to have a convenient location -- you will need to take the bus or drive your own vehicle to Philadelphia's popular tourist sites or better restaurants.
1 night romance trip
Courtyard by Marriott Philadelphia City Avenue, Philadelphia
Outstanding5.0 / 5
Convenient location
I was only here one night. But the room was really nice and hotel staff was extremely courteous and helpful with all my requests, from bringing more towels to directing me to good restaurants. The area around had a nice mix of places to eat within walking distance. And most importantly the parking is free!
1 night trip with friends
Courtyard by Marriott Philadelphia City Avenue, Philadelphia
Good3.0 / 5
Our room have been given to someone else
When my sister and myself came to the hotel we were told that our rooms have been given to someone else because there was overbooking although I have made reservation 3 weeks in advance. The only rooms available were in the Courtyard by Marriott in the Airport, 30 minutes away and 40 minutes away from the relatives we came to visit. I booked this hotel for its closeness to the relatives we were visiting and being moved to the airport hotel was absolutely unacceptable and outrageous. I travel often and this situation has never happened in any other hotels I stayed in. I don't think I'll use Courtyard by Marriott in the future.
1 night family trip
Courtyard by Marriott Philadelphia City Avenue, Philadelphia
Outstanding5.0 / 5
Nice hotel. Couldn't tell if it's new or completely renovated, but it's immaculate.
3 night trip

See all reviews

Courtyard by Marriott Philadelphia City Avenue, Philadelphia

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