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Hyatt House Carlsbad

Overview of Hyatt House Carlsbad

Hyatt House Carlsbad

3.5 star property
Art Deco hotel in Carlsbad with restaurant and 24-hour fitness

9.4/10 Exceptional

385 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
Map
4019 NATIONAL PARKS HWY, Carlsbad, NM, 88220

Room options

About this area

What's nearby

  • Carlsbad Caverns National Park - 16 min drive

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 4 min drive

Restaurants

  • Guadalupe Mountain Brewing Company - 16 min walk
  • The Flume Restaurant - 3 min drive
  • Danny's BBQ - 4 min drive
  • Lucy's - 4 min drive
  • Pizza Hut - 5 min drive

About this property

Hyatt House Carlsbad

A great choice for a stay in Carlsbad, Hyatt House Carlsbad is only 2.3 mi (3.6 km) from the airport. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Check-out time is 12:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • BBQs
  • Free daily reception

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 24-hour fitness centre

Accessibility

  • Lift

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hydromassage shower head
  • Designer toiletries

Stay connected

  • Phone

Food and drink

  • Kitchen

More

  • Housekeeping (once per stay)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt House Carlsbad Hotel
Hyatt House Carlsbad Carlsbad
Hyatt House Carlsbad Hotel Carlsbad

Frequently asked questions

Does Hyatt House Carlsbad offer free cancellation for a full refund?
Yes, Hyatt House Carlsbad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hyatt House Carlsbad?
As of 25 January 2023, prices found for a 1-night stay for 2 adults at Hyatt House Carlsbad on 20 February 2023 start from €206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hyatt House Carlsbad?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hyatt House Carlsbad?
Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Hyatt House Carlsbad?
Sorry, there's no on-site parking at Hyatt House Carlsbad.
What are the check-in and check-out times at Hyatt House Carlsbad?
You can check in starting at 3:00 PM. Check-out time is 12:00 PM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hyatt House Carlsbad and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hyatt House Carlsbad?
Yes, there's an on-site restaurant. Nearby restaurants include The Flume Restaurant (2.4 mi), Pizza Hut (3 mi) and Danny's BBQ (3 mi).
Does Hyatt House Carlsbad have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.7/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Amanda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Hyatt Abilene
Stay was good, hotel itself was great. The bar was closed due to a lack of personnel. That was the only downside.
Gregory, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Arturo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night stop
We were only here for a one night stay and we arrived a bit late so we did not experience all the hotel has to offer. The hotel is in good condition. The front desk ladies were the best. Friendly and knowledgeable. The beds are comfortable but the air conditioning does blow on your face while you sleep. We would stay here again.
Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Hotel with Awesome Service.
Bradley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good overall
The hotel is modern and new. Nicely designed rooms, although a bit small, with full kitchens. Excellent breakfast - everything fresh made. There is a bar with a small menu if you need something to eat. Gym has a good range of equipment. Very good customer service, staff is personable and friendly. Highly recommend.
Joey, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

10/10 recommended hotel
Everything about the stay was amazing. The hospitality was amazing. I will definitely be staying again
Zachary, 1-night family trip
Verified Hotels.com guest review