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1 room, 2 adults

The Portman Ritz-Carlton, Shanghai, Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040, China

Luxury hotel with outdoor pool, connected to the convention center, near Jing'an Temple
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Fantastic service
Bar is awesome
Tasty breakfast

The Portman Ritz-Carlton, Shanghai, Shanghai

from $144
  • Club Deluxe City View, Club Level, 1 King
  • Premier Suite, 1 Bedroom Suite, 1 King, Nanjing West RD view
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed
  • Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
  • Club Business Studio, Club level, Larger Studio, 1 King
  • Deluxe Skyline View - King
  • Club Skyline View, Club level, 1 King
  • Deluxe Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds, City View
  • Club Deluxe City View, Club level, City view
  • Premier Suite, 1 Bedroom
  • Club Skyline View, Club level, High floor
  • Club Business Studio, Club level, Larger Studio, High floor
  • Deluxe Room, 2 Twin Beds, View (Skyline View)

What’s around The Portman Ritz-Carlton, Shanghai, Shanghai

Top spots nearby

Recommended by this property

  • Jing'an Temple (6-minute walk)
  • People's Square (24-minute walk)
  • Shanghai Museum (26-minute walk)
  • Xintiandi Style Shoppping Centre (27-minute walk)
  • Nanjing Road Shopping District (32-minute walk)
  • Yu Garden (39-minute walk)
  • The Bund (41-minute walk)
  • Oriental Pearl Tower (3.2 mi / 5.2 km)
  • Jin Mao Tower (3.5 mi / 5.6 km)

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 10 min drive
  • Shanghai (PVG-Pudong Intl.) - 33 min drive
  • Shanghai Railway Station - 5 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Hongqiao Railway Station - 15 min drive
  • Jing'an Temple Station - 8 min walk
  • West Nanjing Road Station - 11 min walk
  • Changping Road Station - 12 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 593 rooms
  • This hotel is arranged over 45 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Train station shuttle *


  • Self parking (limited) *

  • Car charging point

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 60666
  • Conference space size (meters) - 5636
  • One meeting room 1
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lever door handles
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Separate bathtub and shower
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Portman Ritz-Carlton, Shanghai, Shanghai’s small print

Also known as

  • Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Hotel
  • The Portman Ritz-Carlton, Shanghai Shanghai
  • The Portman Ritz-Carlton, Shanghai Hotel Shanghai
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the health club, fitness facility, or spa tub.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property is licensed under an applicable law.Property Registration Number 533807

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Cash deposit: CNY 5000 per day

    A damage deposit of CNY 1000 will be collected before check-in.

Optional extras

Self parking costs CNY 180 per night

Buffet breakfast is offered for an extra charge of CNY 274 for adults and CNY 137 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 341 reviews

Very Good 8.0
It's OK.
It's OK. The rooms are more what you would expect from a 4-star. The star rating has really lost its meaning. Or maybe the brand 'Ritz-Carlton' has lost its meaning. You won't walk into your room and say 'WOW, I've arrived'. You'll walk in and say 'Oh, OK'. I have no complaints. It's a nice 4-star hotel, but not a 5-star.
Terry, us5 night trip with friends
Exceptional 10.0
Stayed in Shanghai for a few nights of vacation. The hotel was nice and the staff were very helpful. The location was close to lots of shopping and the subway which gave easy access to the bund. It was very hard to find the hotel for the first time because it is tucked inside the Shanghai center. They could use some more signage around the building.
Sophie, us2 night romance trip
Exceptional 10.0
Best hotel for staying in Shanghai
Great hotel. It's one of the high scale hotels in Shanghai, no doubt. Service is wonderful. I even got a small towel animal and Chinese knots the maid made. Great breakfast! Best location for people who don't know Shanghai. There are different kinds of restaurants around the hotel. Jingan temple is walking distance. If you like walk, Nanjing walking road is about 2 km away. Highly recommended.
Yang, us4 night business trip
Very Good 8.0
Great service, but room needed updating
Incredible service as expected from a Ritz-Carlton. They even sent me an email in advance to ask if I had any special requests which is a first for any hotel I’ve booked through a non-hotel itself website. My request for a feather-free room with a bathtub was granted with no problems. The room itself was a bit shabby for such an expensive luxury hotel-it may be time for a renovation of the rooms-nd the sound of the elevator made it difficult to fall asleep.
us1 night business trip
Exceptional 10.0
A Ritzy stay.
I recently spent five nights in October. It was a special occasion being an all girls trip (just the two) celebrating mum's 80th. A special thank you to Joselle and her team for making our stay memorable. Making it a special occasion. It was a lovely gesture for mum. We loved the location as it was just next to a few restaurants and so was perfect for the times we wanted some place nearby. Housekeeping did a great job cleaning the room carpet after we lodged a complaint regarding a stain. Special mention to Maggie, Carolyn and Anna. Also to young Ezreal of concierge for going out of his way to ensure we got our taxi to the airport. It's people and service like this that would make me want to return in the future.
Adeline, us5 night romance trip

The Portman Ritz-Carlton, Shanghai, Shanghai

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