Hilton Garden Inn Jacksonville Downtown Southbank

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Primary image
Outdoor pool
Premium bedding, down comforters, in-room safe, laptop workspace
37-inch LCD TV with satellite channels
Room amenity

Overview of Hilton Garden Inn Jacksonville Downtown Southbank

Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
3-star hotel with outdoor pool, near TIAA Bank Field

8.4/10 Very Good

989 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
The price is $135
Price available on 8/16/2022
Map
1201 Kings Avenue, Jacksonville, FL, 32207
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • Limo/town car service
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Southside
  • VyStar Veterans Memorial Arena - 5 min drive
  • TIAA Bank Field - 11 min drive
  • Jacksonville University - 12 min drive
  • Jacksonville Zoo and Gardens - 17 min drive
  • St. Johns Town Center - 13 min drive
  • Jacksonville Naval Air Station - 21 min drive
  • University of North Florida - 16 min drive
  • Jacksonville Cruise Terminal - 22 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 16 min drive
  • Jacksonville International Airport (JAX) - 21 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 42 min drive
  • Jacksonville Station - 16 min drive

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hilton Garden Inn Jacksonville Downtown Southbank puts you within a 15-minute drive of TIAA Bank Field and St. Johns Town Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 4:00 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite self parking (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1226 square feet)

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bar 1201 - Onsite bar.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self parking costs USD 15.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM
  • Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Overall score and ratings

8.4

Very Good

9.0/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Brittany, 1-night family trip
Verified Hotels.com guest review

6/10 Good

I'd skip if you want comfortable
The greeter was great. The surprise was how uncomfortable the bed was as well as paying for parking since none is available to self park and you have to pay breakfast. For a Hilton, I've been in many and this is not one I'd stay at again.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great stay. Very good staff.
Brett, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Sylvie, 1-night trip
Verified Expedia guest review

8/10 Very Good

Had a very good stay at this hotel. Was greeted by a friendly staff and the check in process was fast and smooth. The pool and gym was clean and I'd recommend the breakfast.
Hasani, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Cecil, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I wish I remembered the name of the lady who checked us in. She was WONDERFUL!!!!
Samantha, 1-night family trip
Verified Expedia guest review