Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in San Francisco, California, United States of America
1 room, 2 adults

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

5-star5 stars
2 New Montgomery St, San Francisco, CA, 94105, United States of America

Luxury hotel with 2 restaurants, near San Francisco Museum of Modern Art
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Vibe
Awesome vibe
Location
Great location
Pool
Great pool
WiFi
Complaints about WiFi

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

from $189
  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Superior Suite, 1 Bedroom
  • Deluxe Room, 2 Double Beds
  • Room, 1 King Bed, City View (Market Street View)
  • Room, 1 King Bed, City View (New Montgomery Room)
  • Room, 2 Double Beds, City View (New Montgomery Room)
  • Room, 1 King Bed (Cityscape Room)
  • Room, 2 Double Beds, City View (Cityscape Room)
  • Deluxe Room, 1 King Bed, City View (Grand)
  • Premier Room, 1 King Bed
  • Premier Room, 2 Double Beds, Partial View
  • Junior Studio Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom
  • Suite, 1 King Bed with Sofa bed (Palace, 1 Bedroom Larger Suite)
  • Suite, 1 Bedroom (Specialty, Vice Presidential)
  • Presidential Suite, 1 King Bed (1 Bedroom)
  • Grand Room, 2 Double Beds (Grand Deluxe, Limited View)

What’s around Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

Landmarks

  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 7 min walk
  • Exploratorium - 19 min walk
  • Orpheum Theater - 19 min walk
  • Oracle Park - 21 min walk
  • San Francisco City Hall - 26 min walk
  • Lombard Street - 30 min walk

Getting around

  • San Francisco, CA (SFO-San Francisco Intl.) - 19 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 25 min drive
  • Hayward, CA (HWD-Hayward Executive) - 29 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 34 min drive
  • Novato, CA (NOT-Gnoss Field) - 43 min drive
  • San Francisco Station - 22 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Market St & New Montgomery St Stop - 1 min walk
  • Montgomery St. Station - 1 min walk
  • Market St & Kearny St Stop - 2 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 556 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 53000
  • Conference space size (meters) - 4924
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1875
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Garden Court - This restaurant serves breakfast, brunch, and lunch.

Pied Piper Bar - This bar serves light fare only.

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco’s small print

Also known as

  • Palace Hotel Luxury Collection
  • Palace Hotel Luxury Collection San Francisco
  • Palace Luxury Collection
  • Palace Luxury Collection San Francisco
  • Palace Hotel Luxury Collection Hotel San Francisco
  • Palace Hotel Luxury Collection Hotel
  • Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Policies

This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 72 per day with in/out privileges

Rollaway beds are available for USD 50.0 per night

Buffet breakfast is offered for an extra charge of USD 49 per person (approximately)

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

  • Is there a pool at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes, there's an indoor pool.
  • Are pets allowed at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees.
  • Is parking offered at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes. Valet parking costs USD 72 per day.
  • Is airport shuttle service offered by Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Palace Hotel, a Luxury Collection Hotel, San Francisco?
    You can check in from 4 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Palace Hotel, a Luxury Collection Hotel, San Francisco?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Boudin (1-min walk), Lee's Deli (1-min walk), and Seismic Coffee (1-min walk).

Recent reviews

Superb 9.0 From 1,474 reviews

Good 6.0
The staff in the lobby were not friendly. The housekeeping staff were helpful. During our stay only one elevator was working for the hotel. The lobby was beautiful but the hotel rooms were very dated.
Shirley, us3 night family trip
Exceptional 10.0
Loved it. Hotel is beautiful, room was comfortable and luxurious, service was superb. City was a little loud in the morning, but such is any city.
Kristen, us2 night business trip
Exceptional 10.0
Wonderful stay & very helpful for ADA
This is such a beautiful historic hotel and they were very helpful with my handicapped father who was traveling with me as far as finding the right ADA-accessible room.
Jennie, us2 night family trip
Exceptional 10.0
Weekend trip
Went to visit friends!
Megan, us2 night trip with friends
Exceptional 10.0
AMAZING!!
Amazing!! Everyone is so friendly and attentive! Room was clean and cozy and we were on the pool floor, which was a plus!! Will be returning soon!!
STEPHANIE, us1 night family trip
Very Good 8.0
Beautiful lobby. Small rooms with comfortable beds. Very good location. Great concierge service. The hotel is very large, so it can also feel quite impersonal. Overall, solid but not a hotel I would rush ba
Brian, us3 night family trip
Good 6.0
Over priced
The hotel is lovely with one main lounge area. The pool is small and the hot tub is tiny with children crowded in it. The location on market street was easy walking to union square and the ferry building. I was very disappointed upon checking out to be charged $72 a day for parking!!!!! This is really highway robbery.
Maria, us2 night family trip
Exceptional 10.0
Stay here! It is amazing!
Amazing. So good! We are ready to return for more overnights!
us1 night family trip
Exceptional 10.0
Historical luxury
A lovely luxury hotel. She is an old queen that has been renovated to perfection. Everything is impressive from the light fixtures to the heavenly bed linens to the marble bath with a bidet. Take note that there is only valet parking ((no parking garage) and you are charged $72 as of date. I would highly recommend this hotel.
Cindy, us1 night trip with friends
Good 6.0
Could not sleep well with the noise.
The room I was given was next to an electrical service room that made noise all night and made my sleep difficult. I shared this with hotel staff three times. They were cordial, and offered to move me, but since it was the middle of the night, I did not want to wake my family to move.
us1 night family trip

Palace Hotel, a Luxury Collection Hotel, San Francisco, San Francisco

Is the description of this hotel not correct? Tell us