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1 room, 2 adults

JW Marriott San Francisco Union Square

4-star4 stars
515 Mason StreetSan FranciscoCA94102United States of America

4-star hotel with restaurant, near Westfield San Francisco Centre
  • Free WiFi in lobby
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.4
Location
Great location
Service
Fantastic service
Room
Great room
Value for money
Value for money could be better
262See all 262 Hotels.com reviews
From 1,934 reviewsTripAdvisor Traveller Rating

JW Marriott San Francisco Union Square

from $269
  • Room, 1 King Bed
  • Room, 1 King Bed, City View
  • Club Room, 1 King Bed, Club Lounge Access
  • Studio, 1 King Bed with Sofa bed
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, City View
  • Club Room, 2 Queen Beds, Club Lounge Access
  • Executive Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 344 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Up to 25 lb

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 14
  • Conference space size (meters) - 4352
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1987
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Level III Restaurant - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Level III Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

JW Marriott San Francisco Union Square’s small print

Also known as

  • JW Marriott Hotel San Francisco Union Square
  • JW Marriott San Francisco Union Square
  • Jw Marriott San Francisco Union Square Hotel San Francisco
  • Marriott San Francisco
  • Pan Pacific Hotel San Francisco
  • San Francisco Jw Marriott
  • JW Marriott San Francisco Union Square Hotel

Policies

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

Pet deposit: USD 75.00 per stay

Optional extras

Valet parking costs USD 66 per night with in/out privileges

Breakfast costs between USD 21 and USD 31 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 17.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around JW Marriott San Francisco Union Square

Landmarks

  • In Downtown San Francisco
  • Lombard Street - 32 min walk
  • Pier 39 - 34 min walk
  • Westfield San Francisco Centre - 8 min walk
  • San Francisco Museum of Modern Art - 13 min walk
  • Asian Art Museum of San Francisco - 16 min walk
  • TransAmerica Pyramid - 17 min walk
  • Louise Davies Symphony Hall - 23 min walk

Getting around

  • San Francisco, CA (SFO-San Francisco Intl.) - 26 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 32 min drive
  • San Carlos, CA (SQL) - 34 min drive
  • Hayward, CA (HWD-Hayward Executive) - 36 min drive
  • Concord, CA (CCR-Buchanan Field) - 40 min drive
  • Novato, CA (NOT-Gnoss Field) - 45 min drive
  • San Francisco 4th and King Station - 29 min walk
  • San Francisco 22nd Street Station - 13 min drive
  • San Francisco Bayshore Station - 17 min drive
  • Powell St. Station - 8 min walk
  • Montgomery St. Station - 10 min walk
  • Civic Center Station - 15 min walk
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 262 reviews

JW Marriott San Francisco Union Square
Exceptional10.0
Our trip was for a special occasion. Hotel was excellent and hotel restaurant was great. Staff was very friendly.
Jesus, us4 night trip
JW Marriott San Francisco Union Square
Exceptional10.0
Great stay. Friendly staff. Beautiful and clean room.
Anthony, us3 night trip
JW Marriott San Francisco Union Square
Exceptional10.0
Amazing location, not too busy like Powell street. We only had to walk one block to Union Square on Powell street. They have a drive up, so you dont have to park in the middle of the street to get your luggage out of the car. Everyone was amazing.
Lydia, us2 night trip
JW Marriott San Francisco Union Square
Poor2.0
2027942213
Front desk was the rude and cruel . Because I’m not American. And I have accent he treated me so porly I will never want to spend any penny for JW Marriott
nahum, us1 night trip
JW Marriott San Francisco Union Square
Very Good8.0
The hotel was well located and very comfortable. The hotel staff was friendly for the most part but they did not jump to help. It took 5 hours for them to deliver a roll away bed after numerous promises to have it delivered in 20 minutes. Short staffed. Also when we had questions for the concierge she provided no help and was less than excited to offer any good tips of insight into the area.
David, us2 night trip

See all reviews

JW Marriott San Francisco Union Square

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