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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Grand Hotel Mercure Biedermeier Wien, Vienna

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Landstrasser Hauptstrasse 28, Vienna, Vienna, 1030, Austria

4-star hotel with 2 restaurants, near Hundertwasser House Vienna
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Broken bed sheet, broken furniture and a horrible experience. This is -1 star ⭐️ hotel…Aug 3, 2020
  • The restaurant and breakfast buffet were top notch. Room service not so much. Sheets…Feb 13, 2020

Grand Hotel Mercure Biedermeier Wien, Vienna

from $92
  • Biedermeier, Suite, 1 Double Bed
  • Classic Double Room, Multiple Beds
  • Biedermeier, Classic Room, 1 Twin Bed
  • Classic Twin Room, 2 Twin Beds
  • Privilege, Deluxe Room, 1 King Bed
  • Standard Room, 2 Twin Beds, Mezzanine

What’s around Grand Hotel Mercure Biedermeier Wien, Vienna

Landmarks

  • In Landstrasse
  • Stephansplatz - 17 min walk
  • St. Stephen's Cathedral - 18 min walk
  • Wiener Prater - 21 min walk
  • Vienna State Opera - 22 min walk
  • Belvedere - 22 min walk
  • Albertina - 24 min walk
  • Spanish Riding School - 24 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 19 min drive
  • Wien Mitte Station - 6 min walk
  • Vienna Praterstern Station - 23 min walk
  • Vienna Franz-Josefs-Station - 6 min drive
  • Rochusgasse U-Bahn - 3 min walk
  • Landstrasse U-Bahn - 5 min walk
  • Stubentor U-Bahn - 10 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Health club
  • Spa services on site
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1816
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Grand Hotel Mercure Biedermeier Wien, Vienna’s small print

Also known as

  • Grand Hotel Mercure
  • Grand Hotel Mercure Biedermeier Wien Hotel
  • Grand Hotel Mercure Biedermeier Wien Vienna
  • Grand Hotel Mercure Biedermeier Wien Hotel Vienna
  • Grand Hotel Mercure Biedermeier Wien
  • Grand Hotel Mercure Biedermeier Wien Vienna
  • Grand Mercure Biedermeier Wien
  • Grand Mercure Biedermeier Wien Vienna
  • Hotel Mercure Grand
  • Hotel Mercure Grand Biedermeier
  • Accor Grand Hotel Biedermeier Wien
  • Grand Mercure Biedermeier Wien

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 21 per day

Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hotel Mercure Biedermeier Wien, Vienna

  • Does Grand Hotel Mercure Biedermeier Wien offer free cancellation for a full refund?
    Yes, Grand Hotel Mercure Biedermeier Wien does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Hotel Mercure Biedermeier Wien?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hotel Mercure Biedermeier Wien?
    Yes. Self parking costs EUR 21 per day.
  • Are pets allowed at Grand Hotel Mercure Biedermeier Wien?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
  • What are the check-in and check-out times at Grand Hotel Mercure Biedermeier Wien?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Grand Hotel Mercure Biedermeier Wien?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Grand Hotel Mercure Biedermeier Wien?
    Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.

Recent reviews

Fabulous 8.6 From 390 reviews

Poor 2.0
Truly awful experience
This has to be one of the worst, if not the worst, stays I've had in a hotel. The only positive I can find is the location which although it is not central, it is still very convenient. The mattress was like sleeping on a rock and imagine I actually prefer hard mattresses but this was horrible. I woke up in pain, literally, every single day. The room generally was average, at best, the wifi was dodgy, there was a lot of noise but the most serious issue was that we suffered a bug attack during our stay and we obviously had to professionally disinfest all our things, at a considerable cost, once we returned. Absolutely terrible.
Eleni Charoula, us3 night trip
Exceptional 10.0
Nice hotel near the subway system and shopping center. Very helpful staff. Good restaurant next to hotel. Comfortable though a bit old.
Eileen, us5 night trip with friends
Very Good 8.0
Cozy hotel
The hotel is very cozy. The breakfast is excellent. It is slightly far from the city center.
THALEIA, us3 night trip with friends
Very Good 8.0
Good for a city break
The hotel is in a good location, close to the train station (CAT). The breakfast in pretty good, with many options. The sound insulation in the rooms is not that good and the rooms are rather small. The windows are really old.
Vlad, us3 night trip
Poor 2.0
Stay away!
Stay away from this hotel! We booked 4 nights at the Suite which was a real disappointment and made us wonder what rooms would be like if the most expensive Suite has terribly hard mattress, clumpy synthetic pillows and sloped ceiling in the shower stall which makes really hard to shower. The elevator goes only to the third floor and you have to walk long corridors and climb another flight of stairs to reach your room. We have no mobility issue but it’s scary to think what it would do to the older person. The cable stone pathway running through the hotel looks cute but it’s very loud affecting all rooms. When we first walked in the Suite we thought it looked like unfortunate train station- long corridor with strangely planned spaces & tiny bedroom at the end. We were shocked and called downstairs but receptionist Melanie only gave us attitude and just kept repeating that hotel is full and nothing she can do. To our comment that Suite is completely different from what was pictured on the hotel’s website she snapped back that not all 200 rooms can be pictured.. well, in business it’s called misleading. We moved out to another hotel to get a normal night sleep and came back only for last night because of our flight next morning. We finally got hold of hotel’s manager who was nice and said that he would try to move us but it was under time pressure so we declined. Our request to get better pillows & mattress top resulted in more bad pillows and folded blanked under bed sheet...
Iveta, us4 night trip
Exceptional 10.0
Perfect stay
This hotel is beautiful, has an excellent breakfast. Room is clean and Perfect location, if you want to go to main area just take train and only 3 stops. Walking to train station less than 10 minutes.Restaurant walking distance definitely will come back to this hotel when visit viena
Tia, us1 night family trip
Very Good 8.0
Somewhat historic, close to Mitte Train Station
Interesting hotel close to the Mitte train station. The hotel is in an unusual old building and runs along two long corridors that look out on an alleyway. Restaurants and other shops are on the alleyway. Nice room with "period" wooden furniture, very nice, clear and with a very friendly staff. There is a large buffet breakfast in the restaurant with made-to-order omelets. I would stay there again but definitely need to use the public transit system to get around -- get a day pass.
David, us2 night business trip
Very Good 8.0
Good location. Staff did not replenish lotion and water and were UK near about parking Instructions.
John, us3 night romance trip
Very Good 8.0
Good location, staff very helpful. Close to mitt train station.
us3 night family trip
Very Good 8.0
very nice and only problem was that they don't have enough English speaking TV channels
suzanne, us4 night romance trip

Grand Hotel Mercure Biedermeier Wien, Vienna

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