All hotels in Vienna, Austria
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Kaerntner Ring 16ViennaVienna1015Austria, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.7 / 5
Vibe
Awesome vibe
Service
Fantastic service
Amenities
Great amenities
Bar and Beverages
Standard bar
135See all 135 Hotels.com reviews
From 928 reviewsTripAdvisor Traveller Rating

Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna

Hotel Info: 866-539-8117

from $343
  • Penthouse
  • Deluxe Room
  • Deluxe Room
  • Classic Room
  • Suite, 1 King or 1 Queen Bed (Elisabeth Suite)
  • Suite (Elisabeth)
  • Classic Room
  • Royal Suite (Junior)
  • Suite (Maisonette)
  • Junior Suite (Imperial)
  • Executive Suite (Executive)
  • Imperial Suite with Butlerservice

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Hotel Imperial
  • Hotel Imperial Luxury Collection Hotel
  • Hotel Imperial Luxury Collection Hotel Vienna
  • Imperial Luxury Collection
  • Imperial Luxury Collection Vienna
  • Hotel Imperial a Luxury Collection Hotel

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs EUR 38 per night

Valet parking costs EUR 35 per day

Rollaway beds are available for EUR 77 per night

Breakfast is offered for an extra charge of EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Health club
  • Spa treatment room(s)
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1863
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Imperial - This restaurant specializes in international cuisine and serves light fare only. A children's menu is available.

Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna’s small print

Also known as

  • Hotel Imperial
  • Hotel Imperial Luxury Collection Hotel
  • Hotel Imperial Luxury Collection Hotel Vienna
  • Imperial Luxury Collection
  • Imperial Luxury Collection Vienna
  • Hotel Imperial a Luxury Collection Hotel

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs EUR 38 per night

Valet parking costs EUR 35 per day

Rollaway beds are available for EUR 77 per night

Breakfast is offered for an extra charge of EUR 30 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 135 reviews

Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna
Outstanding5.0 / 5
Luxurious and imperial!..
The hotel was amazing. Everything from staff to reception, room, bar, restaurant,.. was top notch. If you want to feel imperial and luxurious, stay here.
3 night romance trip
Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna
Excellent4.0 / 5
The hotel itself is lovely. I found the head concierge to be a bit arrogant as well as several men in the cafe. There is just no excuse for that ever, but especially when you are paying good money to stay in a hotel. I think they need to dial down their egos and it would serve them well. Still somewhat helpful though. The junior concierge was extremely helpful and pleasant. Always had a smile on his face and happy to help, which was so appreciated.
2 night family trip
Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna
Outstanding5.0 / 5
A real Palace
I didn't knew We were staying at an actually palace in the best zone of Vienna. What a beautiful hotel, the staff were incredible and very helpful.
1 night family trip
Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna
Outstanding5.0 / 5
Opulent, beautiful & luxurious
Must be ranked among the top 5 Star hotels in the world. The head Concierge and the entire Concierge desk provide exceptional service. This is not an inexpensive hotel, but if you are seeking a luxury property and willing to pay the price, it is worth it (our experience is that there are hotels that are ranked as 5 Star that are not even close to 3 Star; the Hotel Imperial is truly a 5 Star hotel). Our room was luxurious and for once, there was enough closet space for our clothes; we typically stay 2 to 3 weeks at a hotel when we travel so we have lots of luggage. Not only were there two huge closets, there were two large armoires in our room for clothes or storage. The decor included a beautiful chandelier, sofa, two chairs, a desk and chair and a dressing table and chair in our room, in addition to a flat screen tv and assorted coffee tables. The bathroom was smaller than those in newer hotels, but the space was well planned. As an example, there were plenty of storage shelves under the double sinks…places to put all the extra towels and anything else. Housekeeping is impeccable; there was not a speck of dust anywhere in the room (not even on the light bulbs or behind the bed tables). The housekeeping staff were efficient and willing to work with our schedule. looking for an outstanding experience in one of the most luxurious hotels, the Hotel Imperial in Vienna is for you.
13 night family trip
Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna
Outstanding5.0 / 5
Great Value & A Great Hotel
We very much enjoyed our 5 night stay there & would use the hotel again.
5 night trip with friends

See all reviews

Hotel Imperial, a Luxury Collection Hotel, Vienna, Vienna

Is the description of this hotel not correct? Tell us