Guests
All properties in Naples, Campania, Italy

Palazzo Firenze

4-star hotel with restaurant, near Spaccanapoli

  • Free buffet breakfast and free WiFi
From
$120

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Classic Twin Room - Bathroom
  • Terrace/Patio
  • Terrace/Patio
Terrace/Patio. Image 1 of 17
1 / 17Terrace/Patio
16 Via Firenze, Naples, 80134, Italy
8.6.Fabulous.
  • Area was definitely questionable. I guess it should be expected since its walking…

    Apr 28, 2022

  • Les + : Bel hôtel récemment rénové à la décoration contemporaine - Chambre insonorisée,…

    Apr 11, 2022

See all 95 reviews

Official standards

This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 40 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Naples City Centre
  • Spaccanapoli - 8 min walk
  • University of Naples Federico II - 21 min walk
  • Naples National Archaeological Museum - 23 min walk
  • Piazza Dante - 26 min walk
  • Port of Naples - 27 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room
  • Single Room
  • Triple Room
  • Quadruple Room
  • Superior Double Room
  • Deluxe Double Room
  • Suite
  • Twin Room

What’s around

Landmarks

  • In Naples City Centre
  • Spaccanapoli - 8 min walk
  • University of Naples Federico II - 21 min walk
  • Naples National Archaeological Museum - 23 min walk
  • Piazza Dante - 26 min walk
  • Port of Naples - 27 min walk
  • Via Toledo - 28 min walk
  • Molo Beverello Port - 32 min walk
  • Castel Nuovo - 35 min walk
  • Galleria Umberto - 36 min walk
  • Piazza del Plebiscito - 38 min walk

Getting around

  • Naples Intl. Airport (NAP) - 14 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 5 min walk
  • Montesanto Station - 5 min drive
  • Piazza Garibaldi Station - 4 min walk
  • Porta Nolana Station - 9 min walk
  • Piazza Cavour Station - 17 min walk
map
See on map
16 Via Firenze, Naples, 80134, Italy

At a glance

Hotel size

  • This hotel has 40 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 10 ft (EUR 25 per day)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palazzo Firenze - This restaurant specializes in local cuisine. Reservations are required.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 14 years of age.

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 25 per day (10 ft away)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Palazzo Firenze Hotel
  • Palazzo Firenze Naples
  • Palazzo Firenze Hotel Naples

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, Palazzo Firenze offers local cuisine. Nearby restaurants include Pizzeria da Gaetano (3-min walk), Pizzeria Vincenzo Costa (5-min walk), and Pizzeria Fortuna (5-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    Good hotel near the station

    Near the train station. Walkable to most of the attractions. Not so bright at night.

    Sungjae, 1 night trip, Dec 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Prettig verblijf in Napels

    We verbleven 6 nachten in dit hotel. Goede staat en proper, goede service over het algemeen. Mooie, propere kamer met comfortabele badkamer (o.a. grote regendouche). Goed ontbijtbuffet met voldoende keuze (ontbijtgranen, broodjes, croissants, pasteitjes, vlaaien, cake, vers fruit, yoghurtijs, fruitsap, koffie/thee). Het hotel ligt mooi centraal in Napels, vlak bij het centraal station (Garibaldi) waar je toegang hebt tot de metro, bussen, regionale treinen en nationale treinen. Van de luchthaven naar het hotel hebben wij gebruik gemaakt van de Alibus shuttle (5€ per persoon) die je aan het centraal station (Garibaldi) dropt. In sommige reviews lezen wij dat het hotel in een grimmige buurt ligt (vooral ‘s avonds dan). Dat vonden wij totaal niet. Het hotel ligt in een multiculturele buurt. Er is altijd veel volk op straat en dus ook veel sociale controle. Er zijn veel winkeltjes en kraampjes, je wordt nooit aangesproken of aangeklampt door een verkoper.

    Niek, 6 night trip, Oct 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Servicio muy amable

    Estadía muy tranquila , personal muy amable , con mención especial para giuliano! Tranquilo, limpio y con buen desayuno. Las afueras son como napoli en si, ningún problema

    Damian, 3 night trip, Sep 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It’s a very nice 4 star hotel in a 1 star area. We had a suite beautiful, nicely furnished , marble floors, all marble bathroom with a large soaking tub (not a whirlpool) large shower. A few things we do have to mention. There was no place to put your bags. I went to the front desk and asked for a luggage stand. I was told we don’t have any and then was told. Most guests us the armoire. Our armoire was not even deep enough for a hanger to hang perpendicular to the back and still be able to close the door. I don’t think a carryon would fit it. He offered us some chairs. The room safe is ridiculously small and has a key. Still better after you lock your items in the safe you take the key and leave it at the desk. The rooftop was a very nice area, as pictured. The bartender, Mario was a great host. Breakfast was the usual Italian standard. Staff was overall nice.

    Pauline, 3 night family trip, Sep 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Gem in a so so location

    The area is a little intimidating but this hotel is worth the visit. It is spotless, luxurious, great rooftop bar and right next to Garibaldi train station. It was perfect for me and I will definitely return for another visit next summer.

    Marc, 1 night trip, Aug 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Train station Gem of a Hotel

    Very close to train station. Great staff at front desk, also bar on roof. Large comfy room, great bed. 3 balconies in our room! The area is iffy, but noise did not impact our stay. Highly recommend.

    Linda, 1 night trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Mario is excellent! This guy went above and beyond and made our stay very pleasant. Julian in the front desk was also the best part of this hotel, very friendly and multilingual ❤️ We will be back

    Joelisa, 1 night family trip, Aug 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Albergo al top nel centro di Napoli.

    Struttura stupenda nuovissima e pulitissima. Servizio di ristorazione e eccellente. Personale gentilissimo e disponibile per ogni esigenza. L’albergo si trova a due minuti dalla stazione FS di Napoli centrale.

    Luca, 1 night business trip, Jan 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bon accueil, bon service, petit déjeuner copieux, près des lignes de métro et de la gare centrale pratique pour les visites vers Herculanum,Pompéi et le Vesuve.

    philippe, 4 night family trip, Oct 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Just book it, stop looking.

    This hotel was amazing. The location is convenient. The staff, especially Steven, were the best part, give him a bonus. The bed was comfortable, the finishes of the hotel classy. Breakfast was great! Served in the room, on time and professionally. One of the best hotels we've found in Europe.

    Victor, 2 night trip, Oct 9, 2020

    Verified Hotels.com guest review

See all 95 reviews