All hotels in Sorrento, Italy
1 room, 2 adults

Hotel Sorrento City, Sorrento

3-star3 stars
Corso Italia, 221SorrentoNA80067Italy

3-star hotel with bar/lounge, near Piazza Tasso
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.0
  • This hotel was awful. Not only were they rude and difficult to work with, the room was…Aug 14, 2018
  • Location is perfect, steps from the train station, with lots of shopping and nightlife as…Jun 21, 2018
89See all 89 Hotels.com reviews
From 850 reviewsTripAdvisor Traveller Rating

Hotel Sorrento City, Sorrento

from $165
  • Standard Double or Twin Room
  • Standard Triple Room
  • Quadruple Room
  • Double Room, 1 Double Bed (Square View)
  • Twin Room, No View
  • Junior Suite
  • Basic Double Room
  • Flexible Room (room change)

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 1 PM-2 AM
  • Check-out time is 11 AM
Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

  • Pets stay free

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Sorrento City, Sorrento’s small print

Also known as

  • Hotel Sorrento City
  • Sorrento City
  • Sorrento City Hotel
  • City Hotel Sorrento
  • Hotel Sorrento City Sorrento
  • Sorrento City Sorrento

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights

Optional extras

Self parking costs EUR 18 per day

Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Hotel Sorrento City, Sorrento

Landmarks

  • In Sorrento City Centre
  • Piazza Tasso - 2 min walk
  • Marina Grande Beach - 14 min walk
  • Corso Italia - 1 min walk
  • Piazza Lauro - 3 min walk
  • Sedile Dominova - 3 min walk
  • Tasso Theatre - 4 min walk
  • Piazza Sant'Antonino - 4 min walk

Getting around

  • Naples (NAP-Naples Intl.) - 62 min drive
  • Salerno (QSR-Costa d'Amalfi) - 76 min drive
  • Sorrento Station - 3 min walk
  • Sant'Agnello Station - 25 min walk
  • Piano di Sorrento Station - 13 min drive
  • Self parking (surcharge)

Recent reviews

Very Good 8.0 From 89 reviews

Hotel Sorrento City, Sorrento
Good6.0
Room was brand new, clean. Lift worked. Had a balcony with view of the street. Breakfast was OK. Room is small ! Chair to desk would not fit because bed was too close. Hotel is noisy! Door to smoking area just outside our room would not close and banged all night. Music from Bakery could be heard all night. Drunks left the bars @ 2:00 AM and marched down the street. Its not a horrible place but I will stay elsewhere my next visit.
Robert, us4 night trip
Hotel Sorrento City, Sorrento
Poor2.0
Horrible customer service, questionable ethics
This small hotel in the center of Sorrento is clean, the rooms are fine, and the location is great. These positives, however, were completely eclipsed by the rude and inflexible customer service, from the top down. When I arrived for a one night stay, I needed four rooms. I had confirmation codes for the four rooms, which I showed the front desk agent. He had a record of five rooms being held for me. I'm not sure how the fifth room got booked, but I told him we only booked four and would only need four. A few hours later, when we were going out for dinner, he asked to speak with me, and told me the manager was insisting I pay full price for the unused room. I argued the subject with him, and he eventually let slip that the room was already booked with another guest. The manager then decided I needed to pay the difference between the rate they had me booked for and the lower rate the occupant of the room had paid. My father and I made multiple attempts to reach a mutually satisfactory outcome, however, the manager was completely inflexible and rude to us. With so many good hotel choices in the area, I would not recommend one with unethical business practices, who was attempting to charge me for a room that was no longer even available, and who refused to negotiate a more acceptable outcome.
A Traveler, us1 night family trip
Hotel Sorrento City, Sorrento
Poor2.0
Poor customer service, questionable ethics
This hotel is in a great location in the center of the main street of Sorrento, near the main square. The rooms are clean and quiet. However, nothing could make up for the lack of customer service and inflexibility of the staff. I stayed for one night recently with a large group and we occupied six of the small hotel's rooms. When I arrived, I had confirmations for the four rooms I required, but the hotel was under the impression that I had booked five rooms. I told them we only needed four and we finished checking in and found our rooms. Later, when I came down for the evening, the man working at the front desk informed me that his manager insisted I pay for the unneeded fifth room. During our discussion, he let slip that the room had already been taken for the night by a last minute guest, so he was essentially attempting to bill two different parties for the same room. When this was discovered, the manager decided that instead of paying the full price for the room, I would be charged for the difference in booking price between what the last minute guest was being charged and what I was supposed to pay. We made multiple attempts to negotiate with them, however the manager was 100% inflexible and unwilling to even discuss the matter. As a frequent traveler, I know there are too many good hotel choices to be treated so poorly and to support unethical businesses.
Diana, us1 night family trip
Hotel Sorrento City, Sorrento
Very Good8.0
Nice stay
Helpful staff. A little confusing to find at first. Excellent rooftop sitting for nice view of area. Very nice breakfast. Fun walk down to the port area.
A Traveler, us1 night family trip
Hotel Sorrento City, Sorrento
Very Good8.0
Nice breakfast included in the morning. The staff was helpful and polite. Bed and pillows too firm. Otherwise a nice stay.
Terri, us2 night romance trip

See all reviews

Hotel Sorrento City, Sorrento

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