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Hotel Sorrento City, Sorrento

3-star3 stars
Corso Italia, 221SorrentoNA80067Italy

3-star hotel with bar/lounge, near Piazza Tasso
  • Free WiFi
Very Good8.0
  • Small rooms, hard beds. Good maid service, helpful staff, average breakfast, with stale…Oct 18, 2017
  • Great hotel. We loved our balcony. Very clean and close to everything.Sep 30, 2017
70See all 70 reviews
From 821 reviewsTripAdvisor Traveller Rating

Hotel Sorrento City, Sorrento

from $132
  • Standard Double or Twin Room
  • Standard Triple Room
  • Quadruple Room
  • Standard Single Room
  • Double Room, 1 Double Bed (Square View)
  • Twin Room
  • Twin Room, No View
  • Junior Suite
  • Basic Double Room
  • Basic Double Room

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 1 PM-2 AM
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *


  • Pets stay free


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
Sleep well
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Hotel Sorrento City, Sorrento’s small print

Also known as

  • Hotel Sorrento City
  • Sorrento City
  • Sorrento City Hotel
  • City Hotel Sorrento
  • Hotel Sorrento City Sorrento
  • Sorrento City Sorrento


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 18 per day

Buffet breakfast is offered for an extra charge of EUR 10 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Sorrento City, Sorrento


  • In Sorrento City Centre
  • Piazza Tasso - 2 min walk
  • Marina Grande - 14 min walk
  • Sorrento Lift - 2 min walk
  • Piazza Lauro - 2 min walk
  • Sedile Dominova - 3 min walk
  • Tasso Theatre - 4 min walk
  • Piazza Sant'Antonino - 4 min walk

Getting around

  • Naples (NAP-Naples Intl.) - 55 min drive
  • Salerno (QSR-Costa d'Amalfi) - 66 min drive
  • Sorrento Station - 3 min walk
  • Sant'Agnello Station - 24 min walk
  • Piano di Sorrento Station - 13 min drive
  • Self parking (surcharge)

Recent reviews

Very Good 8.0 From 70 reviews

Hotel Sorrento City, Sorrento
Horrible customer service, questionable ethics
This small hotel in the center of Sorrento is clean, the rooms are fine, and the location is great. These positives, however, were completely eclipsed by the rude and inflexible customer service, from the top down. When I arrived for a one night stay, I needed four rooms. I had confirmation codes for the four rooms, which I showed the front desk agent. He had a record of five rooms being held for me. I'm not sure how the fifth room got booked, but I told him we only booked four and would only need four. A few hours later, when we were going out for dinner, he asked to speak with me, and told me the manager was insisting I pay full price for the unused room. I argued the subject with him, and he eventually let slip that the room was already booked with another guest. The manager then decided I needed to pay the difference between the rate they had me booked for and the lower rate the occupant of the room had paid. My father and I made multiple attempts to reach a mutually satisfactory outcome, however, the manager was completely inflexible and rude to us. With so many good hotel choices in the area, I would not recommend one with unethical business practices, who was attempting to charge me for a room that was no longer even available, and who refused to negotiate a more acceptable outcome.
A Traveler, us1 night family trip
Hotel Sorrento City, Sorrento
Poor customer service, questionable ethics
This hotel is in a great location in the center of the main street of Sorrento, near the main square. The rooms are clean and quiet. However, nothing could make up for the lack of customer service and inflexibility of the staff. I stayed for one night recently with a large group and we occupied six of the small hotel's rooms. When I arrived, I had confirmations for the four rooms I required, but the hotel was under the impression that I had booked five rooms. I told them we only needed four and we finished checking in and found our rooms. Later, when I came down for the evening, the man working at the front desk informed me that his manager insisted I pay for the unneeded fifth room. During our discussion, he let slip that the room had already been taken for the night by a last minute guest, so he was essentially attempting to bill two different parties for the same room. When this was discovered, the manager decided that instead of paying the full price for the room, I would be charged for the difference in booking price between what the last minute guest was being charged and what I was supposed to pay. We made multiple attempts to negotiate with them, however the manager was 100% inflexible and unwilling to even discuss the matter. As a frequent traveler, I know there are too many good hotel choices to be treated so poorly and to support unethical businesses.
Diana, us1 night family trip
Hotel Sorrento City, Sorrento
Very Good8.0
Nice stay
Helpful staff. A little confusing to find at first. Excellent rooftop sitting for nice view of area. Very nice breakfast. Fun walk down to the port area.
A Traveler, us1 night family trip
Hotel Sorrento City, Sorrento
Very Good8.0
Nice breakfast included in the morning. The staff was helpful and polite. Bed and pillows too firm. Otherwise a nice stay.
Terri, us2 night romance trip
Hotel Sorrento City, Sorrento
conveniente place to stay. Friendly staff
I stayed for two days with a friend at this hotel. Its location is very conveniente as it is in the center of Sorrento, and a walking distance from all the facilities.
A Traveler, us2 night trip with friends

See all reviews

Hotel Sorrento City, Sorrento

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