Located in the heart of Ilaia, Hotel Ilaia offers a warm welcome with full breakfast and dry cleaning/laundry services. Connect to WiFi, unwind in a smoke-free environment, and enjoy extended parking. The helpful staff has left a lasting impression on previous guests.
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite carport
DONE
Other information
Smoke-free property
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Hotel Ilaia Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Towns
Restaurant
Bed
Boutique hotel
Family friendly
View
Sunsets
What guests liked
Breakfast was consistently described as delicious, fresh, and plentiful with many reviewers highlighting its quality. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Dec 20, 2024
Great hotel clean and so calm.
Alexandra
Alexandra, 2-night trip
10/10 Exceptional
Mar 4, 2025
Beautiful boutique hotel in good location.
Large comfortable rooms.
Excellent service and wonderful vegan breakfast included.
Parul
Parul, 3-night trip
10/10 Exceptional
Mar 17, 2025
Cool little hotel
Wonderful little place with genuinely friendly staff. Cool viewing deck at top
Yann
Yann, 1-night trip
10/10 Exceptional
Jan 29, 2025
Great stay!
The hotel was amazing. Made us feel special. Helped us make dinner reservations and the breakfast was incredible. Perfect for a stay over.
Verified traveler
1-night trip
10/10 Exceptional
Feb 4, 2025
Excellent stay in Punta Arenas
The staff was friendly and helpful. The room was very comfortable and bright. The location is great for seeing local sights.
Alvin
Alvin, 1-night trip
10/10 Exceptional
Feb 10, 2024
Wonderful location - great staff
Verified traveler
1-night trip
10/10 Exceptional
Jan 17, 2025
Very cute hotel well located in the city. A delicious breakfast was included with your stay. Would highly recommend!!
Allison
Allison, 2-night trip
8/10 Very good
Feb 3, 2025
It waa a good ecperi3ence and also the service by staff was extraordinary, the food and breakfast were great and some limited choices for other restaurants in the area but overall was a great experience.
Alberto
Alberto, 4-night trip
10/10 Exceptional
Dec 5, 2024
Very friendly staff. Juanita’s breakfast was fresh, healthy and delicious.
Beth
Beth, 2-night trip
10/10 Exceptional
Dec 25, 2023
Wonderful little hotel and extremely friendly and attentive staff. We enjoyed our stay and would stay again.
Javad
Javad, 2-night trip
10/10 Exceptional
Feb 18, 2025
Good location. Easy walk to casino and grocery store. Lots of nice restaurants within walking distance. Easy to flag a cab if needed
George
George, 3-night trip
10/10 Exceptional
Jan 22, 2025
Wonderful and helpful staff. Lovely room. View balcony great!
Scott
Scott, 3-night trip
10/10 Exceptional
Feb 1, 2025
Dr. Bob
Just a nice small friendly hotel. Upstairs sun room is terrific! Location is walkable to center of town.
Robert
Robert, 1-night trip
10/10 Exceptional
Feb 14, 2025
The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended
Edward
Edward, 1-night trip
10/10 Exceptional
Jan 1, 2025
The staff was so friendly and helpful. They arranged lunch, an early breakfast and a massage for my family. The room was spacious, the roof is amazing (with a view) and the breakfast was delicious. Highly recommend!!
Allison
Allison, 1-night trip
10/10 Exceptional
Jan 17, 2025
Punta Arenas
Excellent service and value.wouod highly recommend!
Robert
Robert, 2-night trip
10/10 Exceptional
Dec 3, 2024
Highly recommend staying here if you love that homey feel and like you are with family. Truly loved the whole place from the set up to the lovely and kind staff. Everyone was welcoming and helpful. We liked that it was a short walk to town but not directly in the middle of the hustle and bustle of town. I would definitely stay here again.
Vanessa
Vanessa, 2-night trip
10/10 Exceptional
Jan 19, 2025
Wonderful staff and large clean rooms.
The lady in the lobby was fluent in English and she was incredibly nice and friendly. She showed us to our room and showed us free coffee, tea and mini-muffins available 24-hours a day. There is a lovely lobby on the first floor and a charming sitting area on the top floor with a stunning view of the town.
Thomas
Thomas, 1-night trip
10/10 Exceptional
Mar 26, 2024
Lovely stay. Rooms were clean, staff extremely friendly and helpful. The rooftop terrace was a wonderful place to sit in the afternoon and see across the city.
Whitney
Whitney, 1-night trip
10/10 Exceptional
Dec 27, 2024
Great customer service
Ratna
Ratna, 1-night trip
8/10 Very good
Mar 31, 2024
The staff was wonderful. Breakfast was delicious
Mary
Mary, 1-night trip
10/10 Exceptional
Nov 24, 2024
This was an adorably hippie hotel in a great location. We were able to walk downtown to all of the dining and shopping options. Easy off-street parking next to hotel. The service was fantastic - receptionist on site 24/7 - and they were very friendly and helpful. Breakfast was a huge serving and they accommodate allergies well.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Feb 20, 2024
Hotel staffers are very kind and professional .room was clean and quiet and warm.
shin
shin, 2-night trip
10/10 Exceptional
Mar 9, 2024
The staff is friendly, helpful and sincere.
Mark
Mark, 1-night trip
10/10 Exceptional
Dec 17, 2023
Great boutique hotel with a warm and welcoming staff and management! The hotel arranged for a cab to and from the bus station and made my daughter feel safe and comfortable during her stay. The breakfast was amazing, fresh and plentiful!