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Crowne Plaza Cabana, Palo Alto, an IHG Hotel

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Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Terrace/patio
Hypo-allergenic bedding, down comforters, desk, laptop workspace

Overview of Crowne Plaza Cabana, Palo Alto, an IHG Hotel

Crowne Plaza Cabana, Palo Alto, an IHG Hotel

3.5 star property
3.5-star hotel in Palo Alto with outdoor pool and restaurant

8.4/10 Very Good

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $119
Price available on 12/16/2022
Map
4290 El Camino Real, Palo Alto, CA, 94306
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • Spa tub
  • Pool bar
  • 24-hour business center
  • 15 meeting rooms
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • Stanford University - 9 min drive
  • Googleplex - 11 min drive
  • Shoreline Amphitheatre - 15 min drive
  • Stanford University Medical Center - 20 min drive
  • Santa Clara Convention Center - 21 min drive
  • California's Great America - 22 min drive
  • Levi's Stadium - 22 min drive
  • Santa Clara University - 24 min drive
  • Winchester Mystery House - 26 min drive
  • Santana Row Shopping Center - 26 min drive
  • Great Mall of the Bay Area - 29 min drive

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive
  • San Francisco Intl. Airport (SFO) - 30 min drive
  • Oakland Intl. Airport (OAK) - 54 min drive
  • California Ave Station - 5 min drive
  • Menlo Park Station - 10 min drive
  • San Antonio Station - 20 min walk

Restaurants

  • A Good Morning - 9 min walk
  • Phở Vỉ Hoa - 9 min walk
  • Oregano's - 10 min walk
  • Chef Chu's - 11 min walk
  • Peet's Coffee - 11 min walk

About this property

Crowne Plaza Cabana, Palo Alto, an IHG Hotel

When you stay at Crowne Plaza Cabana, Palo Alto, an IHG Hotel, you'll be within a 10-minute drive of Stanford University. Guests can take a dip in the outdoor pool or grab a bite to eat at 4290 Bistro Bar, which serves breakfast and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights. The comfortable beds and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, up to 110 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 15.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu
  • Fence around the pool

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • 15 meeting rooms
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast costs between USD 12 and USD 32 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Self parking costs USD 15.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Frequently asked questions

Does Crowne Plaza Cabana, Palo Alto, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Cabana, Palo Alto, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Cabana, Palo Alto, an IHG Hotel on Dec 16, 2022 start from $119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
Yes, dogs are welcome, with a maximum weight of 110 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
Yes. Self parking costs USD 15.00 per day.
What are the check-in and check-out times at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
You can check in from 3 PM - 3 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Crowne Plaza Cabana, Palo Alto, an IHG Hotel and nearby?
Have fun with activities like cycling, hiking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Crowne Plaza Cabana, Palo Alto, an IHG Hotel also has a 24-hour fitness center and a sauna.
Are there restaurants at or near Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
Yes, there's an onsite restaurant, 4290 Bistro Bar. Nearby restaurants include A Good Morning (9-min walk), Phở Vỉ Hoa (9-min walk), and Oregano's (10-min walk).
What's the area around Crowne Plaza Cabana, Palo Alto, an IHG Hotel like?
Crowne Plaza Cabana, Palo Alto, an IHG Hotel is located a short 15-minute walk from San Antonio Shopping Center. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

It was great very cozy and quiet check in was fast and efficient
Cheryl, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Jan, 5-night trip
Verified Hotels.com guest review

4/10 Fair

They apparently treat hotels.com guests poorly.
We reserved an accessible room not on a ground floor. When we arrived there seemed to be a lot of difficulty registering us that required a manager to come out and help the staff do something in the computer. As the manager walked away he told the clerk (in a rather scornful tone “They are prepaid hotels.com”). Then they gave us a first floor room claiming that the only accessible rooms are on the first floor. We go to the room and it is a dark cave. The only window looked out to a dark enclosed hallway. We went back to the desk and tell them we would take a room that is not accessible to get a room on the second floor with a window to the outside. Then they tell us that there no rooms available on the second floor. They assign us a room in the “Cabana Wing” on the first floor. The door to the room opens directly to the parking lot. From standing in front of our car we can hear this loud wind whistle sound. When we open the door to our room the whistle stops. When we close the door it starts again. The whistle noise is caused by a visible gap between th3 bottom of the door and the threshold. We go to the desk and ask for yet another room. Their response is no, this is an engineering problem and they will send the engineer. Two hours later waiting in the room no engineer. So we go back to the desk. They say they will send the engineer “forthwith “. Forty minutes later and nothing. Whistle still going loud and strong. We call the desk and they say he is on the way. Finally u
Karl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay at the Crowne Plaza Cabana
The facility was excellent; breakfast was superb and the staff were very friendly and polite. 10/10
3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Katayoun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Strephone, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad experience
When we arrived, we were given a room with 2 queen sized beds when we wanted a king bed. When we went down to the concierge desk, they gave us a hard time stating “we either take that room or we leave.”
Sofia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hidden charge of parking. Otherwise great
Hotel is clean and well maintained in a good location for Palo Alto. An Uber into town will cost approx $15 Inc tip. When we booked the was no indication that parking was charged. $15 per day for an insecure spot - no security - I do not know what they charge was except a money grab. Housekeeping staff were super friendly and helpful. The room was spotless and the bed was very comfortable
Stephen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
Janice, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best Dog Friendly Hotel Around
We had a dog friendly room at the back of the hotel on the ground floor. The dog park was practically outside our door. A very nice fenced in yard that was spotless. Our room also had an outside patio . Very spacious and clean. Food was excellent!!
Mary, 3-night family trip
Verified Hotels.com guest review