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3-star hotel with indoor pool, near Torres del Paine National Park
Great location with water and Mountain View. Excellent staff, especially Pedro in the bar…
Mar 1, 2020
Very nice restaurant area and bar/lounge. Our wing had a good living/lounge area also.…
Feb 10, 2020
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for USD 40 per night
Airport shuttle service is offered for an extra charge of USD 130 per person (one-way)
Airport shuttle for children between the ages of 3 and 10 costs USD 90.00 (one-way)
This property does not have elevators.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Right in the park with perfect views of the mountains. Great food and service.
1 night family trip, Jan 20, 2020
Verified CheapTickets guest review
Pleasant hotel. Room was a little hot.
1 night trip, Jan 11, 2020
Verified Hotels.com guest review
Hotel is nice and located conveniently to the park entrance. However, if you are driving on your own, the road from outside Puerto Natales to the hotel and park is largely a gravel road that is in bad condition. It is recommended you have a truck or suv. We drove in a car, but I wish I had an suv or truck. Some portions of the road are paved, but there are huge potholes everywhere that you have to navigate. As for the hotel, the room is great and there is a nice view of the Paine mountain range, but the food (breakfast and dinner) was consistently lukewarm. The $40 pp for dinner is also more expensive than a nice dinner at the Rio Serrano hotel across the street, which is much better.
Yash, 4 night trip, Dec 22, 2019
Verified Hotels.com guest review
Every staff I met was amazing. The view from our room and the restaurant was awesome. Dinner buffet was the best food I had in Chile. The hotel also provides various tours and shuttles around the park, at a cost of course. Hot water and Internet were a bit unstable but what can you ask in Paine.
Laura, 4 night romance trip, Dec 19, 2019
Verified Expedia guest review
Absolutely stunning views even though location is a bit tough to get to (but that’s what you get for staying so close to the park). Rooms are basic, adequate facility that would be a 2.5 star hotel (price we paid was that of a 4.5 star hotel!). For the most part, staff’s attitude was indifferent to hostile and petty (the word “hospitality” has not made way this far south, it seems). Reception staff was indifferent, restaurant staff, except one waiter, seemed surly. Two people at the Excursion Desk were very helpful and went out of their way to be helpful. If you need to stay close to the park, I guess this is an okay but pricey place- don't expect staff to be as friendly as the rest of the Chilean population.
Raj, 1 night family trip, Dec 18, 2019
Verified Expedia guest review
Location, location, location. Breakfast was very good.
4 night romance trip, Dec 1, 2019
Verified Expedia guest review
Great location just outside the Torres Del Paine park with nice views of the Serrano river and Cuerno towers. Wifi is very poor though (only in the dining area and very very slow). And no cell signal. Dining options are limited too as there is only one buffet at the hotel ($40 per person).
2 night romance trip, Nov 27, 2019
Verified Expedia guest review
The staff is super friendly and helpful. The only issue is the lack of insulation in the rooms, what makes them very cold, especially at night. I woke up because of the cold couple of times each night.
2 night trip with friends, Oct 8, 2019
Verified Orbitz guest review
Excellent check in staff and service
Shehzad, 1 night family trip, Sep 18, 2019
Verified Hotels.com guest review
Comfortable with great location, but overpriced. We didn't eat dinner there because it's so expensive. We went to the Hostería del Lago nearby and ate delicious food with great service for half the price. There is only one outlet in the room and one of the plugs was broken. WiFi is poor. It's a great location for exploring the park and there are other hotels nearby for food options. Breakfast was good. Staff is friendly.
Theresa, 3 night romance trip, Apr 10, 2019
Verified Hotels.com guest review