InterContinental Kuala Lumpur, Kuala Lumpur

I stay in hotels all over the world. At least 30 a year. I am not exaggerating when I say this was my best hotel experience. We stayed four nights at the club level. The service there was phenomenal. Usually I feel a bit uncomfortable with hotel staff doing too much for me. I don’t want seem entitled or spoiled. This staff made it seem like they genuinely did want to solve our problems and help us have a good stay. We arrived very early after an overnight flight. They gave us breakfast and then checked us in with no complaints and without making us feel like they were doing us a favor. It was like, “of course we will check you in. You are our guest. Please be comfortable.” The furnishings in the club room and hotel room were very clean and comfortable. The bed was absurdly large. All other beds are now ruined. There was a bit of traffic noise, but otherwise the room was super quiet. The internet was solid (although the 4 device limit seems arbitrary and low. Phone, ipad, laptop, watch, etc.Just make it 10 and see what happens.) The complimentary water was plentiful (although, please consider switching to glass bottles). The towels were huge. The water was hot and powerful. Our only complaint was the room service menu was not as great as everything else. It was above average, but nothing special. Overall, great experience. I will be back to KL just to stay in this hotel again.

Fantastic when it came to service !!! I will give them 7 stars ⭐️ for everything when it comes to this 5 star hotel.

It was very good. Good location, good breakfast, good service

The Intercontinental KL was an excellent base for our stay in KL. It is a short (1/2 mile) walk from Suria KLCC and Petronas towers. The breakfast buffet was good. The room was very comfortable.

A n excellent hotel with very friendly staff my issue was with old plumbing and the restaurants close early but the location was great the service was great and everything else was really great.