Four Points by Sheraton Kuala Lumpur, Chinatown

Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

Primary image
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Four Points by Sheraton Kuala Lumpur, Chinatown

Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property
4-star hotel with 3 restaurants, near Jamek Mosque

9.4/10 Exceptional

69 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $56
Price available on 8/24/2022
Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • 5 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Concierge services
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Golden Triangle
  • Berjaya Times Square - 22 min walk
  • Pavilion Kuala Lumpur - 30 min walk
  • Suria KLCC Shopping Centre - 36 min walk
  • KLCC Park - 37 min walk
  • Petronas Twin Towers - 37 min walk
  • Kuala Lumpur Tower - 10 min drive
  • Mid Valley Megamall - 10 min drive
  • Cheras Leisure Mall - 15 min drive
  • University of Malaya - 15 min drive
  • Batu Caves - 25 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur International Airport (KUL) - 54 min drive
  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Kuala Lumpur Station - 13 min walk
  • Kuala Lumpur KTM Komuter Station - 13 min walk
  • Maharajalela Station - 5 min walk
  • Plaza Rakyat Station - 11 min walk
  • Tun Sambanthan Station - 20 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

When you stay at Four Points by Sheraton Kuala Lumpur, Chinatown, you'll be within a 15-minute drive of Pavilion Kuala Lumpur and Petronas Twin Towers. Guests can splash around at the outdoor pool or grab a bite to eat at one of the 3 restaurants. This upscale hotel is also 1.1 mi (1.8 km) from Berjaya Times Square and 1.8 mi (3 km) from Suria KLCC Shopping Centre. Public transportation is just a short walk: Maharajalela Station is 5 minutes and Plaza Rakyat Station is 11 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 318 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 10 per stay)
  • Wheelchair-accessible parking and van parking on site
  • Onsite garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 24-hour room service

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2019
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 70 for adults and MYR 35 for children (approximately)

Children & extra beds

  • Rollaway beds are available for MYR 80.0 per night

Parking

  • Self parking costs MYR 10 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

LAY CHIN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ah Bah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wai Fook, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tasteful design
Pleasant experience! Good location , great hospitality service , and tasteful design.
HUNG SENG, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Foo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Good Hotel in a Cool neighborhood
Wonderful location and in the midst of where there are hipster cafes and restaurants . The hotel has a nice design feel and the views from the room was fantastic . The staff were friendly and helpful .
Foo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel experience I've ever had in KL!
It was a last minute impromptu decision to make my way to KL and it was the best decision ever to stay at Four Points! I arrived only at 2+am in the wee hours when i arrived and they were actually expecting me when i got to the reception counter! The room was amazing and they still managed to offer me a 19th floor room when the highest was 20! How awesome is that? The room is clean and the sheets were comfortable to sleep in. Smart TV that allowed me to connect my laptop and work on. Most importantly, the staffs were very honest. I left a stack of cash in the safe when i checked out. They actually tried calling me and emailing me, assuring me that it was all intact and nothing was missing. They ensured correct protocols were followed even when i got my relative to hesd over to collect them for me. All of them are definitely well trained and i feel at ease when I'm dealing with such professionals. Needless to mention all the delicacies around especially how well theyre located at. Definitely my choice of stay when i head to KL again. Thank you Ee Xiang for your coordination and email, really appreciate it.
Amos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review