The Majestic Hotel Kuala Lumpur, Autograph Collection

Photo gallery for The Majestic Hotel Kuala Lumpur, Autograph Collection

Lobby
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Majestic Hotel Kuala Lumpur, Autograph Collection

The Majestic Hotel Kuala Lumpur, Autograph Collection

5.0 star property
Luxury hotel with spa, near Berjaya Times Square

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $84
Price available on 8/8/2022
Map
5 Jalan Sultan Hishamuddin, Kuala Lumpur, 50000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • Babysitting
  • Business center
  • Airport shuttle
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Tasik Perdana
  • Berjaya Times Square - 33 min walk
  • Pavilion Kuala Lumpur - 38 min walk
  • Suria KLCC Shopping Centre - 43 min walk
  • KLCC Park - 44 min walk
  • Mid Valley Megamall - 4 min drive
  • Kuala Lumpur Tower - 10 min drive
  • Petronas Twin Towers - 11 min drive
  • University of Malaya - 12 min drive
  • Cheras Leisure Mall - 17 min drive
  • Batu Caves - 22 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Kuala Lumpur Station - 3 min walk
  • Kuala Lumpur KTM Komuter Station - 3 min walk
  • Kuala Lumpur Pasar Seni Station - 10 min walk
  • Maharajalela Station - 16 min walk
  • KL Sentral Station - 17 min walk
  • Tun Sambanthan Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

The Majestic Hotel Kuala Lumpur, Autograph Collection

Placing you within a 15-minute drive of Pavilion Kuala Lumpur and Petronas Twin Towers, The Majestic Hotel Kuala Lumpur, Autograph Collection offers an airport shuttle (available 24 hours) for MYR 520 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or body scrubs. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a health club. Fellow travelers say good things about the helpful staff and comfortable guestrooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 15 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Majestic Spa. Services include body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 68 for adults and MYR 34 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 520 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs MYR 15 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Majestic Hotel Kuala Lumpur Autograph Collection
Majestic Hotel Autograph Collection
Majestic Kuala Lumpur Autograph Collection
Majestic Autograph Collection
The Majestic Hotel Kuala Lumpur Autograph Collection
The Majestic Hotel Kuala Lumpur, Autograph Collection Hotel

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Joshua Wong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colonial history in a comfort hotel
This was a lovely stay at the Majestic. Fantastic room, excellent service, nice and quite quirky doormen. Excellent if you are in to colonial history and some rooms still existed from the 20s/ 30s era. ( Smokers room, Orchid room) Good happy hours. Only downside was a not so good room service lunch
John, 1-night trip
Verified Hotels.com guest review

2/10 Poor

We stayed 5 nights here. It is an old property and in the bathroom when you shower the water will overflow into the toilet area all the time. I requested everyday to sort the issue, they say engineering team will come and check. One of the days they actually came upon my continuous calling, but they couldn’t fix the issue. Housekeeping guy does poor job, he said someone will bring towels and no body gave towels. They don’t make up room well. The most disappointing of all is their breakfast buffet. It is sad! They refill slowly, entire breakfast floor is dirty and the service staff impolite. I will never book again this place.
Chandra Bindu, 5-night family trip
Verified Expedia guest review

2/10 Poor

Unpleasant check-in
Quite an unpleasant check-in for this round due to room still wasn’t ready at 3pm. Was told to wait for a call on my mobile (staff - Hui Yii) while I could have light refreshment at Contango. Compensated us with complimentary unlimited time of parking during my stay with one-time off payment of rm15 which didn’t make sense as I was staying only a night and hence basically not a genuine compensation for all the wait. I needed to request for late check-out only then was granted after staff mentioned she needed to check with her manager. At slightly before 5pm, the wait became unbearable as I was with my kids and I went back to the counter to check again and was given a room by another staff - Eugene. I have to give the credit to Eugene as during my first queue, I noticed he would bring his customer to Contango personally while waiting for the room to be ready. He has hospitality in mind knowing that most customers are agitated by the late check-in. Please ensure all staff provide the same hospitality and the compensation must be genuine. High occupancy doesn’t serve as an excuse to delay check-in to at least 2hrs. Time is an essence for everyone. Last but not least, had an issue with my door after our dinner, which the staff initially told us to wait at the lobby while he tried to get the maintenance person but then he managed to help us to open after a few pushes. Thanks
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Muhammad Rizuan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant, great stay!
Back from abroad and had a staycation in the majestic hotel, great stay! Thanks to the hotel staff prepared the birthday surprise for my friend. comfortable and silent environment although the room is just opposite the main road.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Hamizah, 1-night trip
Verified Expedia guest review

8/10 Very Good

Poh Ling, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Very cozy & friendly crew. Kudos to Raihan one of the waiter... He is so helpful & friendly!
Mohd Shahrizad Bin Yaacob, 1-night family trip
Verified Expedia guest review

2/10 Poor

Yuen Yuen, 2-night trip
Verified Hotels.com guest review