Gautam Residences, Brussels

Great location for a tourist, a bit less ideal for a business traveler. There was quite a bit of light and noise from the street at night, and local business setup, trash collection etc starts early in the morning. Not ideal sleeping conditions for me, Also, the only writing surface in the apartment is a butcher cart with stools for set up in the kitchen for eating. Both the height and location means that this was not a good place to use as a desk. My only other comment is that there are about four flights of stairs, which \I don't recall seeing notice of in the property description. I'm ok with that, but for people with heavy luggage or problems walking up stairs, this might be a problem. A colleague was thinking of booking here but decided to go elsewhere because she cannot climb stairs It is worth making sure that the stair issue is highlighted in the description so that people will know in advance. The Wifi did not work well in the evening. It cut out every few minutes for seconds to minutes at a time.

Hotels.com needs to find a way to make it clear when there is no reception and the keys need to be collected before arriving at the property.

The location was amazing. That’s it. It is hard to find. The host/front personnel does not answer his phone. I requested to deposit our luggage early, they said yes but they never answered us when we were there. Lousy front service at best. But for the price, i guess you cannot expect too much. But to answer the phone....that much i expected, but we were disappointed when they answered after 4 hours. We ended up Leaving our bags in a restaurant with excellent hosts